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Johnson Boiler Works Inc

Heating and Air Conditioning, Plumbing, Welding

About us

Our 46 employees are ready to take care of any mechanical problem you have from commercial/industrial to residential heating cooling and plumbing.

Business highlights

122 years of trusted experience
Emergency Services Offered

Services we offer

Boiler, heating, cooling, commercial, residential accounts, Burner & Steel Fabrication.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.820 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-20 of 20 reviews

Cathy S.
10/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They have always been here within a day when I have called for repairs. They have been able to correctly identify the problem and get it fixed. Their prices are also reasonable.
Description of Work: I had them replace several leaking shutoff valves. They have also repaired my air conditioner twice, and I have them do yearly service on my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim Teddie G.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan M.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This was only a service call to figure out what was wrong with my furnace. He diagnosed it and told me what is needed to fix it. I couldn't afford the fix at the time but he assured me that I could run my furnace on the "emergency heat" setting without causing any problems. He was courteous and considerate of not tracking dirt/mud into my home. He also seemed quite knowledgeable of what actually happened to cause the problem. Yes, I was informed of the service charge upfront whether any corrective work was performed or not; being out in the country this charge is often expected.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Mary C.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Regular boiler service. They have taken care oh us for years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ronni R.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: As usual, they were courteous, efficient and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Farley W.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gary Z.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam L.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Six month maintenance on furnace/air conditioner. Tech discovered problem with humidifier that had impacted our water bill for the past year. He fixed it and we are so happy to have an answer and solution to the mysterious increase in water bills. These guys have done a great job for us over the past 20 Years!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Judy W.
02/2014
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
He complained that the hole wasn't dug out enough. He used a bucket of hydraulic cement the bill said, and dug out service line. My son-in -law already did that. He said it was temporarily fixed and we could use it. I paid him, they left saying we could use the water drains now until they could do a permanent fix. I took a short shower and the line broke worst and the hole filled up with water and drained back into my basement and messed up my furnace. I had my son in law dig the ditch five more feet out and called them back like they told me to do. The man said he couldn't get to it until sometime next week and wouldn't even make me an appointment. Then he told me the price would be 135 an hour! I already paid 135 for the work that didn't hold. The other man told me it was 95 dollars and hour after hours. I told this new man it was an emergency. We couldn't even use our toilet. He said call back Monday. I don't think so!
Description of Work: He was supposed to fix the sewer pipe so we could use our water, tub and toilet temporarily until they could come back after "we" dug the hole out further.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$135

Ronni R.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
We have used them for years for routine maintenance and emergencies and will continue to do so.
Description of Work: Our heat pump broke at night during bitterly cold weather. They told us how to use our emergency heat so we could avoid an after hours extra charge, and they came first thing the next morning and immediately fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Amanda S.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
These guys were great. Excellent service, quality and true pros.
Description of Work: I used Johson Boiler Works Inc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Ed V.
04/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
No problems FAST service!!
Description of Work: Heat went off - The furnace is old but was repaired quickly Rec New Furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

kathryn G.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
We called the company for a service call as usual and was given an appointment time three days later. The service rep was very professional arriving right on time. He was very polite completed the necessary work without delay. He then reviewed in detail the work completed insuring satisfaction prior to leaving our home.
Description of Work: We have them check our heating system annually and have always been pleased with the service. This is an oil fired boiler system and the following is a list of items checked: filter, burner, orifice with cleaning and adjusts as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

christopher H.
10/2012
1.0
plumbing
  + -1 more
When I called about the bill, billing department was no help...so I spoke to the owner about the fees. I explained to him that I do not understand how this job could have cost $114, and that I should only pay for 35 mins of work and should not have to pay for 25 mins worth of talking. The owner said that these fees do not go to the plumber that did the work, but goes to his (the owner) $2.5 million dollar a year revenue. I didn't know plumbers make that much... So when it comes down to keeping a customer's business, it seems like it doesn't matter. When I explained to him that he would loose my business, the owner hung the phone up on me. Granted, $114 is not a huge bill, but the attitude that he conveyed was surprising and arrogant.
Description of Work: Bill in the mail to place two "sharkbite caps" - $114. Surprising $65 for 35 mins work, but charged for 1 hour (industry standard??) plus $25 for trip fee (obviously I can't bring my house to you, no one can, but still charge extra for that?). The original proposed project was not fixed, and the plumber stood around for 25 mins. talking on my dime. The job was not done, but temporarily "fixed" with caps...something I could have easily done myself.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$114

GRANT F.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Well done overall.Ron Z. was very helpful and laid out a great system, dual fuel, oil funace and heat pump. Saved more than 50% on oil usage, mild winter combined with Heat Pump. The guys were prompt and worked fast. I did have some clean up to do of stuff they left and I did find a mistake they missed and when I called they were right back to take care of it. I will use them for all and quot;tune upsand quot; and repairs from now on.
Description of Work: Removal of existing furnace and install an oil furnace and heat pump dual fuel system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Sharon F.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were punctual and had competitive pricing. They were professional.
Description of Work: They put a new unit for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim Teddie G.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
I was satisfied with them. They were prompt and came out after hours. They charge us reasonably for our furnace and air conditioner for quite a few years.
Description of Work: I used Johnson Boiler Works Inc for my air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Benny G.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
They do excellent work and they are good people. They know what they're doing and they are reliable. And the price is good; $3800 for the unit is really good. When they came out they did a lot of extra work that wasn't included in the price.
Description of Work: For heating and air I use Johnson Boiler Works. I had to have a new HVAC system about a year and a half ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Mark L.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
Everything was extremely good. They were fair, prompt, stuck with their quote, and did excellent work .
Description of Work: They installed a new full-house air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

F B.
01/2009
5.0
plumbing
  + -1 more
Made call to inquire about service availability. Told next morning I would have someone. Turns out I am called less than 2 hours later with repairman, Jerry, available. He was here within 30 minutes! Yippee. Diagnosed prob and called water heater comp to order part. Part arrived next day. Yippee times two!. Called Johnson's and they sent out a gent name Tim within a few hours. Tim had everything done and running within minutes, it seemed. Both employees were knowledgeable and professional. We are so impressed! I am telling everyone in our neighborhood that I have found a wonderful plumbing company
Description of Work: Tested hot water heater with an electrical monitor. Drained tank completely and cleaned out residue. Diagnosed heating element burned out in hot water heater. Rheem hot water tank company ships out parts as needed as we still have unit under 6 year warranty. Jerry spoke with that company and ordered part that was to be delivered. He refilled water tank to provide hand washing capabilities. Told us to call their comp as soon as part arrived with was to be in two days. Left everything clean and tidy. Told us we would be billed after repair is finishied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    53 Marshall St, Benwood, WV 26031

    www.johnsonboiler.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing,
    Welding

    FAQ

    Johnson Boiler Works Inc is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: Closed

    Johnson Boiler Works Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Johnson Boiler Works Inc offers free project estimates.
    Yes, Johnson Boiler Works Inc offers eco-friendly accreditations.
    No, Johnson Boiler Works Inc does not offer a senior discount.
    Yes, Johnson Boiler Works Inc offers emergency services.
    Yes, Johnson Boiler Works Inc offers warranties.
    Johnson Boiler Works Inc offers the following services: Boiler, heating, cooling, commercial, residential accounts, Burner & Steel Fabrication.

    Contact information

    53 Marshall St, Benwood, WV 26031

    www.johnsonboiler.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed