Septic Solutions and Services Inc

Tim Bragg and his company Septic Solutions of Adrian, WV was hired in 2007 to excavate a basement for a new home, install a septic tank, connect a water supply line to the house, and install an underground PVC drainage system to carry rain water away from the foundation. A problem was discovered in July 2019 that an important PVC connection had never been glued together and had pulled apart. This allowed rain water to accumulate next to the foundation and septic tank. I contacted Mr. Bragg and his response was that they would correct it some time in August. I also sent him pictures of the separated connection that was found underground. Unfortunately, that was the first and last communication with Mr. Bragg as he no longer took my phone calls or returned phone calls or texts. The lack of response is totally unprofessional and not trustworthy. If you don't want to fix it, can't fix it, or don't want to take responsibility for the mistake, then speak up. Don't hide behind voicemail.