Five Star Cleaning Services, LLC

house cleaner

About us

At Five Star Cleaning Services, we focus on quality cleaning projects. We use our years of experience and expertise to complete your project with perfection. We are easy to work with and get the job done right the first time. Customer service and honesty are the most important aspects of our business and your satisfaction is our number one priority. Please call us today to schedule a consultation. We look forward to working with you!

Business highlights

8 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.723 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
9%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
responsiveness
4.7
Showing 1-23 of 23 reviews

Delisa Y.
08/2021
5.0
Always great service and extra effort! Market Clean is always that extra polish and shine! great job! I can count on the team to get the job done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$392

Meredith D.
07/2021
5.0
Great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen C.
03/2021
5.0
Friendly & professional . The staff work efficiently & thoroughly. Enjoy coming home to a clean home with a fresh light scent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary N.
02/2021
5.0
Great work ethic from every crew member. I sincerely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Denise P.
03/2020
5.0
Very professional great job by all

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Lori C.
04/2019
5.0
Very professional, did a great job, friendly, would definitely recommend!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donna H.
11/2018
5.0
Very professional easy to work with great communication

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elizabeth M.
08/2018
5.0
I’m so glad I found this company! They gave a very reasonable bid compared to other companies. I was booked within the week I called, had my first cleaning, and I’m so excited for them to come back!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vic and Jacki P.
08/2018
5.0
What a fantastic crew of workers! The four very busy women finished a “deep clean” in three hours. They did an excellent job, and I will call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Terry E.
06/2018
5.0
Making my house sparkle monthly since Feb. Shannon and her crew do really excellent work and take pride in what they do (so important). FYI, before they arrive I pickup anything that might obstruct their efforts as I am paying them to clean NOT tidy up my house, there is a difference. This helps them to be highly efficient and get the job done more thoroughly. They clean from top to bottom in every room and are diligent about attention to detail! Best of all Shannon encourages me to let her know if I'd like anything done differently. I highly recommend Five Star Cleaning Service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$120

Brenda R.
05/2018
2.0
This cleaning service was a huge disappointment. I was willing to pay more than my previous cleaner charged because the owner seemed to run a tight ship with her employees and wouldn't tolerate sloppy work. The floors of my house looked like they hadn't been touched. A small toy was lying on the floor when I left and it was still in exact spot when I returned, confirming the floor hadn't been cleaned. I complained to owner and rather than apologize she disputed my claims. Apparently she's unaware of the importance of customer service.

Rating CategoryRating out of 5
quality
2.0
value
1.0
responsiveness
2.0


Olivia S.
04/2018
2.0
Shannan has been cleaning my house weekly for six months. She does a nice job; not sure if it is her or her daughters or some random employee that I have not met. I am a full time working mother with a 2 and 1 year old. I got a text out of the blue saying that my toy room and clean laundry was too much for her employees to handle and was terminated immediately. She did not try to discuss more conducive ways to work together. She made me feel terrible about my home and it is already difficult to ask for help as it is.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
2.0

$60

Laura G.
02/2018
5.0
The best service I have ever dealt with. Shannan and Diana were efficient, thorough and professional. They left my home sparkling clean without a high chemical smell. It is just fresh!I would highly recommend 5 star cleaning services. They will be back in two weeks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judy B.
02/2018
5.0
Friendly, efficient, detailed, flexible in scheduling. She comes in and gets right to cleaning. Always asks if there is anything special you want done. So detailed and through. After she leaves the house smells fresh and clean, does not smell of cleaning supplies. Shannon is wonderful. I would recommend her to anyone. Great job each time. Just can't say enough about her and the job she does.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christine T.
12/2017
5.0
They come in and get right to work and get the house clean. Pleasant clean smell not a strong smell like pine sol. Pleasant and professional to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Rick S.
12/2017
5.0
She was amazing. Hands down the best service i have ever used. She stayed until 5am getting the job done so i could move in the next day. I'm hiring her on an ongoing basis based on the amazing job she did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sue A.
10/2017
5.0
Great cleaning service, friendly and flexible. Did wonderful job. Shannon is very professional, but friendly. Really does a thorough job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Mary M.
10/2017
5.0
Shannon was right on time and very friendly. She's a hard worker, and was willing to do everything I asked, plus more besides.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$80

Barb (or Don) G.
10/2017
5.0
Shannan went straight to work when she arrived. Very hard worker. She did a wonderful job. Excellent job! We have asked Shannan to plan on coming twice a month. Barb said this morning that it's so nice to wake up to a nice clean house. Of course this comment makes me very happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$65

Amy D.
10/2017
5.0
They're prompt, arrived on time, efficient and worked quickly with attention to detail. Overall they do a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dave R.
09/2017
4.5
Shannon is very personable, she takes directions well, explains her process for the products, and how she does her work. She is very thorough, does an excellent job, I am very happy with the results, and I highly recommend her to all.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    N7331 County Road P, Whitewater, WI 53190

    http://fivestarcleaningservicesllc.com

    Service hours

    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed
    Sunday:
    Closed

    Service Categories

    house cleaner

    FAQ

    Monday: Closed

    Tuesday: Closed

    Wednesday: Closed

    Thursday: Closed

    Friday: Closed

    Saturday: Closed

    Sunday: Closed

    Five Star Cleaning Services, LLC accepts the following forms of payment: CreditCard
    Yes, Five Star Cleaning Services, LLC offers free project estimates.
    No, Five Star Cleaning Services, LLC does not offer eco-friendly accreditations.
    No, Five Star Cleaning Services, LLC does not offer a senior discount.
    No, Five Star Cleaning Services, LLC does not offer emergency services.
    No, Five Star Cleaning Services, LLC does not offer warranties.

    Contact information

    N7331 County Road P, Whitewater, WI 53190

    http://fivestarcleaningservicesllc.com

    Service hours

    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed
    Sunday:
    Closed