New London Asphalt

The told me they would be able to do the job within the next few days, then left a message in morning and showed up an hour later. I was at work and had not yet picked up the voice mail and did not get a chance to call my wife to move the cars out of the garage onto the street. They did not knock or ring the door bell when they arrived. My wife was working in a room at the back of the house and then let the dog out not knowing they were in the process of sealing. Our dog ran through one end of driveway leaving paw prints in the sealer and on our cement walk. All of this could have been avoided if the crew would have rang the doorbell when they arrived. On top of all this, the quality of the work very poor. Owner would not return my calls after the crew had left. The driveway looked worse than it did before New London Asphalt sealed it. They ran out of the crack sealer . The crack s that were sealed looked like a novice did the work...globby, crack sealer was missing the cracks, etc. This company does not deserve to get anyone's business; left me high and dry. Update: The owner never billed us for the work. This shows some intent of service recovery on his part, but also is telling in that he was OK with not being paid for the work,