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Maxwell-White Plumbing Inc

Plumbing, Kitchen and Bath Remodeling, Water Filtration and Softening,

About us

We are located in West Salem with 9 Full Time Plumbers and 3 Full Time Office Assistants... We are your one stop shop for plumbing services including drain cleanings, water filtration, water heater install/replacement, faucet repair, retail showroom, remodeling, new construction, and light commercial.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

New construction, repair and remodeling kitchen and bathroom, sinks, toilets, shower, tubs, sprayers, garbage disposals, water piping, filtration, heaters and softeners, faucets & venting.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.729 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
17%
3
0%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 29 reviews

Vikki J.
03/2018
5.0
plumbing
  + -1 more
They are excellent and very responsive. They do excellent work. Very professional and we would highly recommend them.
Description of Work: I have been using them for at least 10 years for plumbing needs. They busted through the floor in the basement and added a sink. they also put in a water heater, and installed a new toilet, among other jobs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary E.
07/2017
5.0
plumbing
  + -1 more
very friendly and they do a great job
Description of Work: basic plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kimberly W.
04/2017
5.0
plumbing, water softeners
  + 0 more
the installation process was very quick.
Description of Work: We had a very bad iron problem in our water. With their products of a water softner and iron eliminator system put in, they were able to stand by their products and get the iron out of our water. Installers were very nice, on time and very informative about their installation process. They certainly know their stuff, the installation process was very quick. I would highly recommend Maxwell White.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Maxwell-White Plumbing Inc
Thank you [Member Name Removed] for the nice review... We strive each and everyday for Quality Service and Workmanship!

Liz W.
04/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: This plumbing company was called to our home twice to help us with an emergency situation. Both times they were required to repair work done by another plumber at substandard grade. Maxwell-White is excellent, performed the service quickly to help us out of a jam, had professional employees and did a fantastic job. All this at a reasonable cost!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Maxwell-White Plumbing Inc
[Member Name Removed] - We appreciate your business and glad to hear you had an EXCELLENT experience with us! We strive everyday to perform Quality Service and Workmanship! We hope to hear from you soon (not too soon as that would mean you are having a plumbing issue, which is never a good thing!) Thanks!

John R.
12/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Maxwell-White Plumbing Inc
Thanks [Member Name Removed] for the Review! We appreciate your business! Let us know if you ever have any questions in regards to billing or invoicing… we are here to help!

Dick P.
11/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: I had a 60 year old outside faucet that was dripping and winter was coming. They installed a new faucet and inside shutoff. He was in and done in less than 45 minutes. It took a could days to get on their schedule, other than that I have used them before and would again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Maxwell-White Plumbing Inc
Thanks [Member Name Removed] for the nice review! We are a very fast, efficient, and affordable plumbing company! We appreciate your business!

Jacqueline V.
11/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Water heater replacement. Actual price came in lower than price quoted on phone. Punctual and professional. Will definitely call them for future plumbing needs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Response from Maxwell-White Plumbing Inc
Hi [Member Name Removed], we are glad to hear that the water heater got fixed (For even cheaper than what we quoted!) We appreciate your business!

Heidi B.
10/2015
5.0
plumbing
  + -1 more
I called Maxwell White randomly after the repairs my usual plumber did fell apart. The Maxwell White plumber was fast, friendly, and smart. He explained, in language I could understand, what was wrong and how and why it should be repaired. Highly recommended.
Description of Work: Repaired outside faucet; replaced washing machine wall box

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Lisa G.
09/2015
5.0
home remodeling, plumbing
  + 0 more
unknown
Description of Work: Major bathroom remodel. Workers showed up when promised, worked quickly and efficiently, and did quality work. They were also neat, clean, and courteous.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Dave or Jackie K.
07/2015
4.0
plumbing, water heater repair
  + 0 more
Overall it was very good service. It is super-easy to get an appointment for the same or next day. First they looked at our old water heater and it was decided that by the time we received the part for it and replaced it, that we may as well replace the whole water heater. They called in another person who brought the new water heater and they installed it quickly. I did think that the cost was a bit high, especially since they installed a 40-gallon gas one at our son's house a couple of weeks before that and his cost was either 850 or 895. I'm guessing we paid extra since we live a little further and then with the extra 10 gallons on the heater maybe. I would definitely use them again for emergency or more difficult jobs. But for easy jobs will probably go with someone that has a cheaper labor charge per hour.
Description of Work: Installed a 50 gallon natural gas water heater

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,365

Eric E.
05/2015
2.0
home remodeling, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0


Diane M.
04/2015
5.0
plumbing, water softeners
  + 0 more
I will always call this company when we need plumbing work done! They do a fantastic job!! So professional!
Description of Work: Originally, they came to install a new vanity for us, but I had failed to have the right size faucets...my fault! The service person got everything ready and said he would come back when I got the faucet I wanted to fit the vanity. He also checked our water pressure tank which was leaking pretty badly! So thankful he showed us so we could get it replaced before a major disaster in our basement! I also questioned whether or not the last plumbing company had hooked up our outside water through our water softener. He traced the pipes out and yes, they had...so he took the time right then to change it the way it should be! Now my outside plants will be happy! The service was great! He was exactly on time. He let me know what he was doing with every step! Showed me how to make sure I knew where to shut off the water in an emergency! He couldn't have been nicer! This is the third time we have had Maxwell White Plumbing out to our house south of Stoddard! I can always count on them! Their office help is extremely nice and a pleasure to talk with! Thanks!! :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert M.
03/2015
5.0
plumbing
  + -1 more
It went very well. Bob was actually early for the appointment. (That was a pleasant surprise.) He quickly installed the garbage disposal, cleaned up and was out the door in approximately 1 hour. Previously he had installed our washer, dryer and microwave oven. And I had the same professional experience.
Description of Work: Installed a garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy W.
05/2014
5.0
plumbing
  + -1 more
They are A #1!! Scheduling was top rate. Their communication lines were always open. Josh was outstanding. He always made sure to keep in touch with me. They were absolutely excellent.
Description of Work: They fixed major plumbing issues that were encountered during a project that mushroomed into way more than we expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gilda W.
12/2013
5.0
water heater repair
  + -1 more
job well done; prompt, professional, courteous service; most satisfied customer
Description of Work: water heater installation (replacement)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,750

candice S.
09/2013
5.0
plumbing, water softeners
  + 0 more
Maxwell White provided a great experience beginning to end. Very professional, punctual and thorough. I called and spoke with a woman to set the appointments. One to come out and see what was wrong with my water softener and the other to replace it. Both times a different man arrived and both times they were clean and friendly. They worked with my home warranty company and are billing them directly. Overall I am very impressed and will definitely call them again with any plumbing needs we have.
Description of Work: Removed old broken water softener and replaced with new water softener. Ran new lines for the water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise & Neal R.
09/2013
5.0
plumbing
  + -1 more
I have never been more impressed with a single contractor -in every aspect of my contact with them- throughout this project -in my life. Their punctuality and accuracy in communications, accuracy/commitment in staying within their bid amount, courtesy, professionalism, and competency of every plumber on our job - was 5 STAR outstanding! The few items we did have to "remind them of" or there was a miscommunication on, they came back and corrected immediately, and assured us there would be no added charge for it. They are also one of the few contractors on our whole new homebuilding project that actually cleaned up after themselves. It seems to be a lost art! I can't tell you how refreshing it was to actually find out there are STILL a few honest, dependable contractors out there. I would recommend them to anyone looking for a plumber (and will) without hesitation....and I don't do that lightly.
Description of Work: Maxwell-White plumbing put the in-floor heat and whole house plumbing into our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Kelly A.
06/2013
5.0
plumbing
  + -1 more
They were quick and eager to do the job. While several area plumbers hadn't even submitted their bids yet Maxwell White had the job done. EXCELLENT company
Description of Work: all plumbing roughed in for restaurant, bathrooms, bar area, kitchen area, hand sinks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

TAMARA G P.
04/2013
5.0
plumbing, home remodeling
  + 0 more
We received three quotes for this work. Not only was their price the most competitive, they clearly seemed to have the best understanding of the project scope. Installation went very well. We had some special condition that made piping placement critical and they handled the situation perfectly.
Description of Work: Installed plumbing for a new second floor bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Susan S.
02/2013
5.0
plumbing, water heater repair
  + 0 more
I contacted Maxwell-White to purchase and install a new 40 gallon water heater to replace one that was leaking. I was able to speak to a plumber regarding switching from a gas to electric heater and whether or not to upgrade to a 50 gallon water heater. The information he provided was helpful in assisting me to make my decision. The office staff provided me several two-hour windows of time in which to schedule the work. I could opt to receive a phone call when the plumber was on his way. The plumber who came was personable and efficient. He noticed a dent in the top of the heater and gave me the option to get a perfect one or have a discount as the dent would not alter the performance. He called in to authorize the discount and I was credited $45 on the cost. After installing the water heater, the plumber went over the controls with me and answered any questions that I had. I will use Maxwell-White again.
Description of Work: Maxwell-White delivered and installed a new 40 gallon water heater and removed and disposed of the old one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$724

Dave L.
11/2012
5.0
plumbing
  + -1 more
This is a professional company that has a large crew of experienced plumbers. They schedule their work efficiently and have the right person there to do the work.
Description of Work: Work being performed involved revising existing plumbing and adding new supply and waste pipes for a major bathroom renewal. This includes installation of a new custom deep soaking tub, dual sinks, shower, etc. This was my second experience with Maxwell-White -- the first was in 2009 -- installing a new commercial size gas water heater used for whole house heating and domestic hot water.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Kerry S.
03/2012
4.0
plumbing
  + -1 more
I was satisfied with my experience. They are on time and did a perfect job. The quality of work was excellent. The clean up was good. The price wasn't outrageous. I would recommend them.
Description of Work: They did some plumbing work in apartments that I own.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

GARY S.
03/2012
4.0
home remodeling
  + -1 more
The quality of work he did was okay. There were something I wish he had pointed it out to me. I will use the during an emergency.
Description of Work: We used Maxwell-White Plumbing Inc for bathroom remodeling.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David C.
07/2011
5.0
plumbing
  + -1 more
The receptionist I talked to on the phone was polite, and said she could have a man out there within three hours. Mark called in an hour and a half, told me his current location, which was about a half hour away. I was going to meet him there, but was almost two hours away. He called about 45 minutes later to say he had the leak fixed. I asked him to check the adjoining apartment, but he knocked and the tenant did not respond, we discussed a problem with noisy pipes, and he recommended the flush valves in the toilets be replaced, which is work that I can do myself. He left the kitchen area clean. We received a bill a week later, and thought it was reasonable. We had used this company several years ago, and had been satisfied with their service at that time, also. They were the only local company on Angie's List and had an A rating, so we called them again.
Description of Work: Mark from Maxwell, called on his way so I could meet him at the house, arrived promptly, and fixed a leak in a water connection to the kitchen sink. He removed, cleaned, wrapped with teflon tape a connection in a difficult to reach connection under the kitchen sink., answered several questions about noises in the pipes, and made recommendations for me to alleviate them myself. Two weeks later the leak hasn't reappeared.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

William P.
02/2011
5.0
plumbing
  + -1 more
Arrived on time. They are located 1.2 miles from my house. They completed the work in 61 minutes. The per hour charge is 72.00/hr. They charged an extra quarter hour for the one minute and for travel time (1.2 miles from their shop). They will nickel and dime you for their time.
Description of Work: Installed a kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95
    • 1(current)
    • 2

Contact information

W3032 County Rd B, WEST SALEM, WI 54669

www.maxwell-white.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 3:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation

FAQ

Maxwell-White Plumbing Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 3:30 PM

Saturday: Closed

Maxwell-White Plumbing Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Maxwell-White Plumbing Inc offers free project estimates.
Yes, Maxwell-White Plumbing Inc offers eco-friendly accreditations.
No, Maxwell-White Plumbing Inc does not offer a senior discount.
Yes, Maxwell-White Plumbing Inc offers emergency services.
Yes, Maxwell-White Plumbing Inc offers warranties.
Maxwell-White Plumbing Inc offers the following services: New construction, repair and remodeling kitchen and bathroom, sinks, toilets, shower, tubs, sprayers, garbage disposals, water piping, filtration, heaters and softeners, faucets & venting.

Contact information

W3032 County Rd B, WEST SALEM, WI 54669

www.maxwell-white.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 3:30 PM
Saturday:
Closed