Locally owned & operated. 4 employees. No subcontractors. Cost is determined by the job.
Business highlights
15 years of trusted experience
Services we offer
We custom build and install glass block windows for basements, garages, bathrooms and shower partitions. We offer ready made windows for contractors and homeowners to pick up and install themselves.
Description of Work: Two garage windows. GREAT JOB!!
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from West Bend Glass Block
It is always fun working with you. Thanks, Andy
Jarod K.
01/2016
4.0
glass block, replacement windows
+ 0 more
unknown
Description of Work: Quality and workmanship was good. However, when Job was done, I was given an invoice for over $100 more than what I paid for. When I brought this up, I was told it was because the windows were larger than the deal stated. (they were not) |When I brought this up, they asked what "I thought was fair" and ended up paying an extra $50 out of my pocket. Awkward and shady.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from West Bend Glass Block
Hi [Member Name Removed] The windows where larger. We are not shady. P.S. You sure seems happy at the time.
Paul P.
12/2015
5.0
glass block, replacement windows
+ 0 more
unknown
Description of Work: Installed 3 glass block units in some basement Windows. Work was efficient and quicker than I expected. They cleaned up the job site very well. We are very pleased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from West Bend Glass Block
Thanks. Merry Christmas
Anthony J.
11/2015
5.0
glass block, basement remodeling, replacement windows
+ 1 more
unknown
Description of Work: Installed 5 glassblock basement windows. They showed up when they said they would, were friendly and did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Response from West Bend Glass Block
Thank you for having us build and install your basement windows.
Scott L.
11/2015
5.0
glass block, basement remodeling, replacement windows
+ 1 more
unknown
Description of Work: Replaced all basement windows with glass block. Very satisfied with outcome and service provided.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from West Bend Glass Block
Thank you for having us.
Lori M.
10/2015
5.0
glass block
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$349
Response from West Bend Glass Block
Thank you.
Linda C.
09/2015
5.0
glass block, basement remodeling, replacement windows
+ 1 more
unknown
Description of Work: Our glass block windows are wonderful. We completely forgot that they were coming to install the windows when they did. They still managed to do the install even though we didn't prepare the basement for it, but I don't recommend this. Get your stuff out of their way before they arrive! Beautiful job and we are very happy. You won't regret having West Bend Glass Block replace those old basement windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from West Bend Glass Block
Thanks for having us install your windows. It was fun being at your home and visiting with your husband.
David Z.
09/2015
5.0
glass block
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$329
Response from West Bend Glass Block
Thanks for choosing us.
Robert P.
08/2015
5.0
glass block
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from West Bend Glass Block
Thank you for having us build and install your basement glass block windows.
Rosanda A.
06/2015
5.0
glass block, replacement windows
+ 0 more
unknown
Description of Work: He installed glass block windows in the basement as well as in the garage. What an absolute amazing job, from estimate to sales to install!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from West Bend Glass Block
Thanks. We had a nice day at your home.
Mark T.
05/2015
5.0
glass block
+ -1 more
unknown
Description of Work: I purchased the Big Deal to buy 5 glass block windows. When the estimator came out to look at the basement windows, he found them to be much larger than the deal called for. I had no problem with that, but the new price was much more than I had planned on paying. I decided not to replace the windows at this time.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from West Bend Glass Block
Thanks
Ayiesha D.
05/2015
5.0
replacement windows
+ -1 more
Decided to not get the work done
Description of Work: I purchased the Big Deal $329 for 3 Glass Block Windows
Rating Category
Rating out of 5
Yes, I recommend this pro
$329
Response from West Bend Glass Block
Thanks [Member name removed]
Nancy R.
02/2015
4.0
glass block
+ -1 more
unknown
Description of Work: When I initially called to schedule the replacement of my 3 28"x32" basement windows, Andy told me that the deal was for a minimum of 4 windows, that it was in the fine print at the bottom of the deal. I knew that it wasn't listed there, as that was why I had purchased it, the deals that I had seen before all had that restriction, and this one did not. I double checked my deal printout and called Andy back, he said that Angie's List had omitted it by mistake, and I could get a refund. When I looked online again, the restriction was there on one offer, but the one that I had purchased was still there also. Andy agreed to honor the deal that I had purchased, and I had them make our three windows with a vent in each one. They arrived on time and got right to work. They needed to remove the old windows and wood framing in order to mortar the new windows into the foundation. They also had to take out some old mortar from the edges and even out the edges of the blocks with a hammer drill. The new windows look great- much more glass area than the old wood-framed ones, and let in a lot more light. I gave the B rating on quality because I wish they had tried to give the mortar surface around the outsides of the window a smoother appearance over the edges of the block foundation on the basement side, and the vents are a little stiff to open (although they will probably loosen up with use). The windows themselves, which were custom built to fit our openings, are well constructed and look wonderful.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$630
Response from West Bend Glass Block
Thank you. It was nice meeting you.
Lissa H.
10/2014
5.0
glass block
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from West Bend Glass Block
Thanks for nice report [member name removed]. Call me when you need more glass block. Thanks, Andy
Carl J.
03/2011
5.0
glass block
+ -1 more
Andy is very personable and does his work with the spirit of excellance.
Description of Work: Installed two (2) glass block basement windows with vents.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Response from West Bend Glass Block
Thankyou for your wonderful words!!!
Elaine C.
02/2011
5.0
glass block, replacement windows
+ 0 more
Andy and his helper arrived on time, did great work and cleaned up the debris. I recommend them and in fact have continued to use them for other glass block work.
Description of Work: Had three basement windows replaced with glass block.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Response from West Bend Glass Block
Thankyou Member for submitting a report to Angies List. Its great to know that your happy with our work. It was a pleasure working with you.
David K.
02/2011
5.0
glass block, security windows
+ 0 more
West Bend Glass block did an excellent job replacing basement windows with glass block windows. The mortar lines and seal to the house is excellent. The windows eliminated our mice problem and heat loss. We had all 5 windows replaced. The took only 4 hours, showed up on time, were courteous and professional. We strongly recommend this company. The price was very competitive to other quotes we received.
Description of Work: 5 basement original windows removed and replaced with glass block windows. We are remodeling our basement, and wanted to eliminate heat loss, and entry points for mice. We experienced some confusion regarding prep where the estimator/sales person instructed me to remove the drywall parameter around each window for easy access. The installers who arrived a couple of weeks later told my wife that it wasn't necessary. The had two men, one on the inside, one on the outside. The windows were installed from the outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Response from West Bend Glass Block
Its great to hear that your heat loss and mice problems are gone.Thankyou for taking the time to submit a report for our company. It was a pleasure working with you.
beverly D.
02/2011
5.0
chimney repair
+ -1 more
I have been pleased with their work. They were very responsive to what I wanted. They were responsible and were here when they said they would be. They were very good workers. They kept in touch with me when they were doing the work because they had to look for bricks for me to match my chimney. They did a very nice job of that. Large portions of my chimney had to be rebuilt, and they did a very good job of finding bricks that matched pretty well. They put them in nicely. Their price seemed fair. I have not had a problem with the chimney since.
Description of Work: We used West Bend Glass Block for chimney repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from West Bend Glass Block
Were glad we could help you with your chimney repair. Thank you for submitting a report to Angie's List. We really appreciate it!
Robert T.
10/2010
5.0
glass block
+ -1 more
They accommodated my schedule by starting the job at 7am and actually showed up a little early. They were very friendly and professional. Quality of work was very good. They cleaned everything up before they left and disposed of my old wooden windows for me. Very rare to get this kind of service these days. Would definitely recommend them to anyone.
Description of Work: I had 2 new glass block basement windows installed on 10/15/10.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Response from West Bend Glass Block
Were glad that your experience with our company was great. We were happy to come out early for you and get the job done! Thanks for your report to Angies List.
Alice R.
10/2010
5.0
chimney caps, chimney repair
+ 0 more
They came even earlier than they said they would. Repaired chimney in three days time. Friendly and professional.
Description of Work: Repair tuckpointing on chimney. Replaced chimney cap. Added animal protection caps
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Response from West Bend Glass Block
Thankyou for submitting a report to Angies List!!
DAVID T.
09/2010
5.0
chimney caps, chimney repair
+ 0 more
I was replacing my roof and several contractors recommended repairing the chimney first. West Bend Glass Block was recommended by one of the roofing contractors. They came when they said they would and completed the work promptly.
Description of Work: They repaired my chimney, removed old cap and poured a new cap. Did tuck-pointing as needed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Response from West Bend Glass Block
thankyou for taking the time to complete the Angies survey!
David K.
09/2010
5.0
glass block, masonry
+ 0 more
He also filled some cracks in our foundation even though that was not part of the job. Timely, clean, and professional.
Description of Work: Installed glass block windows in basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,240
Response from West Bend Glass Block
Thankyou for taking the time to fill out an Angies report for our company!
Jeremy J.
07/2010
5.0
replacement windows
+ -1 more
On time, professional and reasonably priced.
Description of Work: Installed the basement glass block windows.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Response from West Bend Glass Block
Thankyou for the opportunity to help you with your glass block windows
AARON D.
03/2010
5.0
glass block, masonry
+ 0 more
They arrived when he said he would, even a couple minutes early, They worked most of the morning until the job was completed, cleaned up very nicely and they were on there way. It went better than I expected and the price came in exactly as expected.
Description of Work: Andy and his helper removed my small opening windows in my basement and installed glass block.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from West Bend Glass Block
It was a pleasure doing business with you and thankyou for the great report on angies list.
L Joan P.
09/2009
5.0
masonry
+ -1 more
Very professional.Came and did the work quickly and left without leaving a mess.
Description of Work: He was recommended by the roofer to do tuck pointing of chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from West Bend Glass Block
I was glad that we could take care of your chimney for you. Please keep us in mind for any future masonry repairs or if you have any glass block window needs! Thankyou for the wonderful report you sent to angies list.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Glass Block,
Windows,
Basement Remodeling,
Masonry,
Chimney Repair,
Windows - Safety & Security Film,
Chimney Caps,
Egress Windows
FAQ
West Bend Glass Block is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
West Bend Glass Block accepts the following forms of payment: Check
Yes, West Bend Glass Block offers free project estimates.
Yes, West Bend Glass Block offers eco-friendly accreditations.
No, West Bend Glass Block does not offer a senior discount.
No, West Bend Glass Block does not offer emergency services.
Yes, West Bend Glass Block offers warranties.
West Bend Glass Block offers the following services: We custom build and install glass block windows for basements, garages, bathrooms and shower partitions. We offer ready made windows for contractors and homeowners to pick up and install themselves.