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Home Depot West Allis

Countertops and Backsplashes, Doors, Hardware & Home Improvement Stores,

About us

The Home Depot West Allis - #4902 can help with all of your home improvement needs. Our address is 11071 W National, West Allis, WI, 53227 and our phone number is (414)329-1366. We offer a variety of features including Home Depot Truck Rental, Key Cutting, Tool Rental Center, Free WiFi, Propane Exchange, and Penske Truck Rental. For Home improvement professionals, we'll help get your jobs done faster and for less at our Pro Desk. Store hours are Monday-Saturday, 6 a.m.-10 p.m., and Sunday, 8 a.m.-8 p.m. Visit us today and let our knowledgeable associates and store manager, John S Chowaniec help you get ready for your next project.

Business highlights

46 years of trusted experience

Services we offer

Building Materials, Home Improvement Supplies, Lawn & Garden Centers. Free Design & Decorating Consultations, Truck & Tool Rental, Home Delivery, Free Potting, Free In-Store Clinics

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.536 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
19%
3
8%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.6
responsiveness
4.4
punctuality
4.6
Showing 1-25 of 36 reviews

Jitender A.
12/2016
5.0
plumbing
  + -1 more
They were efficient and did their job well. They went over everything with me to make sure I had the contact information if there were any problems.
Description of Work: I used a contractor through Home Depot to remove an old toilet and install a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

OCIE M.
08/2015
5.0
countertops
  + -1 more
Loved the process and the service is outstanding.
Description of Work: Ordered kitchen/design and had the installation done through them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$28,000

Cheryl F.
03/2015
5.0
countertops
  + -1 more
I was able to find a product I was looking for on line, and when I entered the store I was going to, they even told me what aisle and section to go to - awesome since it's such a big store. I was approached right away when I got to the aisle I was looking for. The woman asked if she could help, I told her what I was looking for, and she had to get a ladder to get it off a top shelf. It was nice not having to walk all over the store to find someone to help. She was very friendly. They have a good selection of quality items.
Description of Work: Helped with purchasing a product.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$50

John M.
10/2014
3.0
ceramic tile
  + -1 more
It has been a nightmare. They came and did the measurement. I contacted them after that to reduce the area that I wanted to put the flooring and the tile. When I came to their store to pick up the sample, he said that the tile I asked for was not the one included in my price. So I asked for the exact price. They said that they still need to figure things out to make sure that things will be accurate. It has been two weeks and they still do not have the final quote. They said they will get back to me, but they still have not.
Description of Work: I am still working with them on a quote for flooring for another house's basement.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$8,500

Lynn W.
06/2014
5.0
countertops
  + -1 more
The process went very smoothly from the ordering, measuring and install. The installers were very friendly and professional.
Description of Work: Install of granite kitchen countertops

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

JEFFREY R.
05/2014
5.0
doors
  + -1 more
It was nice because we were able to order stuff that they did not have in stock in the store and got it fairly quickly. There is a huge variety and can customize your door online.
Description of Work: ordered doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susan R.
02/2014
4.0
countertops
  + -1 more
I was very pleased with the variety of selections available at Home Depot and the associates are friendly and helpful. I was aware of what Home Depot had to offer, but it would was still somewhat taxing to have to deal with so many different parties. Once you make the purchase, you get handed off to others to make the arrangements for installations and it gets somewhat confusing and cumbersome. All of the installation work is done by outside party contractors, and all three of those contractors were outstanding. I was totally thrilled with the countertop and backsplash and my only and quot;complaintand quot; with the flooring was that it took almost two months from the time I paid for it to get it installed.
Description of Work: Kitchen countertops, kitchen backsplash, and kitchen and half bath flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$7,000

Loralaine S.
01/2014
5.0
water heater repair
  + -1 more
They provided the plumber and the price was pretty good. They subcontracted the plumber, it was guaranteed and it was within the price they quoted. My only concern is that it was in a different size water heater that I was going to get. What I did was I went and compared water heater manufacturers and so I got a better water heater than some of the other places I was looking. To some businesses, they weren't giving me as good a price than Home Depot did with the installation.
Description of Work: I got the water heater from Home Depot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Johanna K.
10/2013
5.0
home remodeling, countertops
  + 0 more
We went through Home Depot for our new kitchen countertops. They use a countertop contractor called Kopfmann, which I could not find on Angie's List (otherwise I would review them too). Everything took a few weeks from ordering in the store to having the counters installed. A few things didn't sit right, like the HD making you pay in full up front, and the fact that you have to pay per square foot for removal. And also that the installers won't touch the plumbing. But we managed to remove the old counters ourselves and get our sink disconnected, and they sent their installer as scheduled. I was a bit surprised that it was one guy only doing the install on his own - I can see where two of them could have handled the big pieces of counter easier. It sounded like he was having a bit of a rough time with things, but he got it all done in a few hours and it looks great! We had some trouble getting our plumbing fixed up again afterward, but that has nothing to do with these guys. They did a good job and I think the price was fair. It would have been cool if it had been a tiny bit cheaper but for the convenience of working with HD I think it was worth it.
Description of Work: Provided materials and installation for new Formica countertops in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

MARIO D.
05/2013
1.0
flooring contractor
  + -1 more
They were suppose to come out and finish up the kitchen stairs and schedule an appointment to do this. I am having issues getting in contact with them. They said that they would come back and do this once I got the adhesive off of the floor. Well I have, and now every time I call them I keep getting the run around that they will get back with me. I called them 6 times on Friday and 2 times today; I still have not gotten a reply.
Description of Work: They put in vinyl flooring in my kitchen.

Rating CategoryRating out of 5
responsiveness
1.0


Johanna K.
05/2013
3.0
fencing
  + -1 more
Home Depot passed us on to their contractor, who got in touch with us about coming out to measure and speak with us. But then it was raining, the contractor had to cancel, and we never got a call back to reschedule. That was several weeks ago.
Description of Work: We requested an estimate from Home Depot for fencing installation.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

Marissa S.
09/2012
5.0
equipment rentals
  + -1 more
Everything went well, they were good about letting us know which one to rent.
Description of Work: Rented a tiller.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia R.
08/2012
5.0
fencing
  + -1 more
Their communication is very good. They called to checkup on the fence after the installation and I thought that was very good of them.
Description of Work: Home Depot installed a fence for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Joe B.
08/2012
5.0
custom cabinets, countertops
  + 0 more
Home Depot's price was a lot better than other places. We used the Home Depot website. Then, we met with a person there who was very helpful.
Description of Work: They delivered and installed kitchen countertops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann S.
04/2012
5.0
home improvement stores
  + -1 more
There was one worker, in particular, Bruce, that was great with helping us with our plumbing issue. He was just amazing. The pricing was good. They have improved on their services. I would use them again in the future.
Description of Work: We bought parts for our plumbing system at this location.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol M.
07/2011
5.0
countertops, custom cabinets
  + 0 more
The price seemed reasonable. They were very helpful and we didn't have any problems with anything. People came when they said they would.
Description of Work: We bought a bathroom vanity, countertop, and a wall cabinet from Home Depot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol M.
12/2010
5.0
countertops, home remodeling
  + 0 more
They had what they were looking for so that's why we went with them.
Description of Work: Bathroom cabinets and counter tops from Home Depot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TIM M.
03/2009
5.0
countertops
  + -1 more
We did have a problem, but they resolved it to my satisfaction. Their quality of service is good and they were professional. I will use them in the future.
Description of Work: I purchased some countertops from them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,000

judith G.
02/2009
5.0
home remodeling
  + -1 more
I had all my kitchen cabinets done by them. I bought my bathroom sink and fixtures from them. They were very professional. They treated me very well. They knew what they were doing. There was no trouble with the products they sold. They installed the cabinets for me. The price was fine.
Description of Work: Home Depot redid my kitchen and bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

JANET P.
10/2007
5.0
home improvement stores
  + -1 more
They were so very nice and helpful. Their salespeople were helpful in helping me find the right aisles and even brought me a motorized cart to get around. Wrote down every aisle that I needed and I found helpful people every step of the way.
Description of Work: I recently visited this store to buy a laundry list of things I needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Steven R.
09/2007
3.0
countertops
  + -1 more
Well, guess this is a case of you get what you pay for. Just to start off, the countertop looks great. Now the bad: 1 - Kitchen designer from the West Allis store said it would be 3-4 weeks. It turned out to be a horrible 10 weeks which meant that we lived without a counter and SINK for awhile. 2 - Calls regarding status were vague. Kitchen design area works on one schedule while the subs work on another. 3 - The subcontractors who did the install for Home Depot were the same ones out of Appleton who gave us a quote in first place. It showed that they make less working through H.D. then selling themselves. Lastly, #4 - Installation came and we asked them if it made a difference about having the dishwasher installed and in place prior to the counter going in... install team said no, it did not. Well, with the pitch of the floor, angle of the counter edge, the dishwasher would not install. We had to bend the edge of our new dishwasher and brace with boards to hold in place - Not good.
Description of Work: My wife and I wanted to have Silestone quartz countertops installed in our small kitchen. In all, it was 36 feet over 3 areas - Main counter with a drop sink, bank area and a spoon rest. We did compare this with going directly from the vendor at the Home shows from Silestone that works out of Appleton, but they offered no financing, nor would they honor a 10% off coupon we had for a kitchen remodel from Home Depot.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$4,600

AJ H.
03/2007
5.0
replacement windows
  + -1 more
The gentleman that Home Depot sent out is absolutely fabulous! We love the work he has done. Val is the guy's name and he is spectacular. His crew is also very nice and helpful. They truly work with you and they even showed us how to clean the windows and they are very patient. The clean-up was good, and they are constantly asking if there is anything else they can do.
Description of Work: They installed 14 windows and a patio door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,400

RA P.
10/2006
5.0
equipment rentals, home improvement stores
  + 0 more
Rental process took some time. No one at counter, then had to fill out paperwork. Rental prices reasonable. One tool I rented was in poor condition and job took a bit longer because of it. When returning the rental I was credited for some time because of problem.
Description of Work: Rented various equipment from this location.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0

Yes, I recommend this pro
$120

LAURIE H.
10/2006
5.0
equipment rentals
  + -1 more
Home Depot had the trash pump available for rental when we called. The equipment and hoses was in great shape (looked almost new) and worked better than expected. We were able to drain our ditch in under 2 hours.
Description of Work: Rented 2" Trash Pump w/100' of discharge hose to drain water out of ditch.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$32

TRACY K.
10/2006
4.0
equipment rentals
  + -1 more
Renting the equipment, while easy, was a long process. We probably were there for about 30 minutes, about 15 minutes waiting and 15 to get everything ready to go. I did like that the rental area was opened later so we could rent for a full day and return later in the evening. We did rent until the following day. Would I rent from there again? Probably because their price was not too bad compared to other places, and other things I have had to go through to rent a tool.
Description of Work: I rented a high force power washer.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
3.0

Yes, I recommend this pro
$95
    • 1(current)
    • 2

Contact information

11071 W National, West Allis, WI 53227

www.homedepot.com/l/West-Allis/WI/West-Allis/53227/4902

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Countertops and Backsplashes,
Doors,
Hardware & Home Improvement Stores,
Kitchen and Bath Remodeling,
Rentals - Equipment,
Cabinet Making,
Fencing,
Carpet Sales and Installation,
Windows,
Water Heaters,
Plumbing,
Flooring Sales and Installation

FAQ

Home Depot West Allis is currently rated 4.5 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 6:00 AM - 10:00 PM

Tuesday: 6:00 AM - 10:00 PM

Wednesday: 6:00 AM - 10:00 PM

Thursday: 6:00 AM - 10:00 PM

Friday: 6:00 AM - 10:00 PM

Saturday: 6:00 AM - 10:00 PM

Home Depot West Allis accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Home Depot West Allis offers free project estimates.
No, Home Depot West Allis does not offer eco-friendly accreditations.
No, Home Depot West Allis does not offer a senior discount.
No, Home Depot West Allis does not offer emergency services.
Yes, Home Depot West Allis offers warranties.
Home Depot West Allis offers the following services: Building Materials, Home Improvement Supplies, Lawn & Garden Centers. Free Design & Decorating Consultations, Truck & Tool Rental, Home Delivery, Free Potting, Free In-Store Clinics

Contact information

11071 W National, West Allis, WI 53227

www.homedepot.com/l/West-Allis/WI/West-Allis/53227/4902

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM