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Grebe's Inc

Appliance Repair, Appliance Sales and Installation, Lawn Mower & Power Tool Repair,

About us

We are a retail store offering Appliances, Power Equipment, Mattresses, Weber grills, and a Gourmet Chef Center with cooking classes.

Business highlights

78 years of trusted experience

Services we offer

We repair appliances and power equipment from various manufacturers. We also offer cooking classes both participation and hands-on in two semester periods. The first is from January to May and the second from September to December of each year!

Amenities



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.716 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
13%
3
6%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-16 of 16 reviews

cindy Z.
08/2017
5.0
appliance repair, small appliance repair
  + 0 more
They do really nice work. They come out and pick it up and bring it back. It's a really nice service. They have a fall special and run it in the paper. It includes transport to and from your home. They service it every fall. They do quality work at a fair price. Everybody calls in September, its a seasonal thing. It might be sitting in the garage for about 6 weeks, but they let you know. It's ok, because it generally doesn't snow in September. They tell you ahead of time. They show up on time. They are less than 10 minutes away from me. There is no question I would use them again. Everybody I know has a pretty high value on their reputation. They are well known. I have never heard anything bad about them, it is generally very favorable. They have a great level of respect from everyone I know.
Description of Work: They serviced my snow blower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Edward M.
04/2017
5.0
appliance repair
  + -1 more
First rate
Description of Work: Bo work just bought some cookware from Grebe's outstanding cokware section. Top of the line, service cannot be beat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Mary L.
04/2016
4.0
appliance repair
  + -1 more
unknown
Description of Work: I needed a replacement fan in my Kenmore refrigerator. It hadn't been working for over a week. The wait with Sears was too long, so I called Grebe's. I told them what was wrong and how long it had been. They came out that same day and replaced the fan. Everything was great. Two months later the fan was broken. I called Grebe's, and they told me that a generic fan had been used rather than the specific part for my appliance to save me waiting a couple of days. I wasn't happy about that. They agreed to replace the fan for the cost of labor alone, which was sort of a deal, but would rather have had my specific part right from the beginning. Professional on the phone and in the house. Would have appreciated knowing about generic vs specific replacement fan right from the beginning though.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Terry K.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired washer and dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Alison M.
02/2016
5.0
appliance repair, appliance sales
  + 0 more
unknown
Description of Work: In Nov. of 2014 I bought all new appliances from Grebe's. The salesman, Mike Sullivan, was wonderful. Since then I continuously have had problems with the refrigerator and the repairman came several times with different repairs under warranty. Finally they were able to get G.E. to replace the refrigerator. I feel that their professionalism was great.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wray M.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced my refrigerator/freezer compressor. I was impressed with everything they brought to the table as listed above. Their first visit for diagnosis indicated a need for a compressor and an evaporator. They estimated the cost and I agreed for them to do the repair. Within 6 days they had the parts on hand and installed them appropriately. They informed me I did not need an evaporator which was about $200. I know there are others who could have either not said anything about not needing the part and installing it anyway, or not installing it but saying they did. Trust with any repair people is hard to develop but this demonstrated they earned mine right away. The repair staff are employees of Grebes and not independent contractors. The repair guy went about his business and did not waste his or my time. I would highly recommend them for their fair pricing, honesty and professionalism, not to mention they were polite. If this may sound too good to be true, try them when you need them. They are tough to beat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$640

Josh N.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: My fridge from a different company was leaking and he explained how to fix it over the phone so that I could do it myself. Saved me $200. Very nice!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David C.
05/2015
3.0
appliance repair
  + -1 more
unknown
Description of Work: Inspection of a broken washing machine. We later learned there was a place in town (Merrill, WI) where the inspection price would have been applied to the new washing machine we ended up buying there, so the $100 inspection service call was wasted money. Aside from that, the service person seemed knowledgeable enough.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$100

Luke L.
04/2015
5.0
appliance repair, lawn mower repair
  + 0 more
Went very well. Person was helpful and professional.
Description of Work: Fixed lawn mower.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59.95

Frank T.
10/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Karie M.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed dryer. Then washer went out the next day. They came back and did not charge a service. Manager called to check on how the service call went and was I satisfied. Yes. Very Satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$153

Sandi D.
06/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: They helped us find parts for a new to us lawnmower and helped me get it going.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$120

Emory D.
05/2014
5.0
appliance repair
  + -1 more
They got the job done and did a really good job on it. I would recommend them.
Description of Work: I used Grebe's for large appliance repair. They repaired an automatic washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Edward M.
10/2012
5.0
appliance repair, appliance sales, cooking classes, lawn mower repair, mattresses, sharpening
  + 4 more
I have used Grebe's for the seven years I have lived in Wausau. I went in shortly after buy our home and in one fell swoop bought all new kitchen appliances I needed to replace our outdated equipment, including refrigerator, washer, dryer, dishwasher, oven with stove, and microwave. I have also bought dehumidifiers, a lawn mower, heavy-duty leaf blower, smaller weed whacker for routine work, large handle bar weed whacker for big jobs in my large backyard, and a whole bunch of kitchen equipment including Wusthof knives, diamond cooking ware, All-Clad cooking ware, coffee makers and I'm sure I'm missing some others. When spring hits, Grebe's also sets up a top-drawer flower shop outside. Our home is a "Grebe Home." I shop no where else for the things Grebe's offers. The outdoor power equipment, of course, can run into mechanical problems, and I have found Grebe's service to be among the very best I have ever experienced. These guys know what they're doing and repair prices are very reasonable. The sales staff is top of the line, top to bottom. They are patient, they answer every question you might have, they are extraordinarily professional, and they are a pleasure with whom to do business. I fear I joke around too much with their team and sometimes catch them by surprise with my dumb jokes and comments ---- they always catch on and handle me as professionally as possible. I hate outdoor work so sometimes when I come in I arrive in a bad mood --- I always leave smiling and satisfied that they have solved my problem. I can say unequivocally I love the store and the people working there. They have solved many of my problems. They offer the very best products, products they stand by 100 percent. They have done appliance installations for me and delivered heavy equipment for me, always on time, always professional. There's not much more I can say other than to recommend Grebe's be your first stop for the products they offer. My wife is having a few problems with our mattress, and now she is eying buying one from Grebe's, which would be a new experience for us. We'll go here before we go anywhere else. Buying in our present tight economy is tough, as we all look for the best deals. It is important when doing this that you factor in value, trust, and quality. I have always found their prices to be fair and a good value, the quality of their products first-class, and I trust each person working there without question. I take heed to their advice and counsel.
Description of Work: Grebe's once was an Ace Hardware Store, but adapted to changing market needs and now focuses on appliances, large and small, including washing machines and dryers, dishwashers, refrigerators, microwaves etc., kitchen design, mattresses, cooking equipment of all kinds ranging from knives and sieves to pots and pans and outdoor grilles, lawn and garden equipment including lawnmowers, snow blowers, weed whackers, leave blowers etc. What is most remarkable is that Grebe's offers a range of brands, especially in the appliance area, and a wide variety of capabilities to fit your budget and your needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Barbara M.
08/2012
5.0
appliance repair
  + -1 more
Wonderful. Next time Grebe's will get the first call and our business.
Description of Work: Amazing service. The repairman was available within hours of our initial call! He knew within a minute what was wrong with our Fridgadair refrigerator that stopped cooling. Extremely professional. Thank you Mike.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Linda S.
04/2012
5.0
appliance sales
  + -1 more
We have used Grebe's for many years. They have always provided good service, and they are very helpful. We will continue to shop there in the future.
Description of Work: We were at Grebe's Inc about one year ago. We purchased a refrigerator from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

    Contact information

    703 N 3rd Ave, Wausau, WI 54401

    www.grebesonline.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Sales and Installation,
    Lawn Mower & Power Tool Repair,
    Cooking Classes,
    Knife sharpening,
    Mattresses,
    Appliance Repair - Small,
    Water Heaters,
    Vacuum Cleaners

    FAQ

    Grebe's Inc is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Grebe's Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Grebe's Inc does not offer free project estimates.
    Yes, Grebe's Inc offers eco-friendly accreditations.
    No, Grebe's Inc does not offer a senior discount.
    No, Grebe's Inc does not offer emergency services.
    No, Grebe's Inc does not offer warranties.
    Grebe's Inc offers the following services: We repair appliances and power equipment from various manufacturers. We also offer cooking classes both participation and hands-on in two semester periods. The first is from January to May and the second from September to December of each year!

    Contact information

    703 N 3rd Ave, Wausau, WI 54401

    www.grebesonline.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 5:00 PM