JP Improvements LLC

John, Bill, and Michelle worked very hard and effectively to remove extensive mold in the basement, and mold throughout the rest of the house. The project took many days. These workers were genuinely concerned about the health and comfort of the family member who remained in the house throughout the project, and were excellent about communicating with the family about what was planned and accomplished for each day. We recommend JP Improvements! This is a trustworthy company with extensive experience in mold remediation.

Lots of work but they got it all and at a more reasonable price than others

Not done yet -so far so good

Work was done quickly and mold has been removed. John worked with me on plan to keep it away. Outstanding work!

He put me in touch with a lab that was extremely helpful

Jp improvements got back to me the same day I asked for a quote and scheduled an appointment the very next day to look at the damage. John showed up on time and gave us a estimate. Shorty after we asked John to go ahead with the work. In about two weeks the work was started and was found we had what looked like a toxic mold. John suggested a mold testing company to confirm. We found this testing company very helpfull. After testing it was confirmed to be toxic mold. After the results John could could finish the job safety, and did. This was all done with in five weeks which was remarkable considering a lot of people needed their services during this time period.

John was very personable and easy to work with. The first job was an urgent one and he managed to squeeze it in and get it done on time, even working through some of his previously scheduled vacation time. He was very careful to seal off the work so that no mold was able to enter the living space of the home and gave us lots of options on materials. For the non-rush job, we had to wait awhile to have it done as his schedule was booked out for quite awhile, but once he and his team were able to do it, he made an effort to, again, get it done in time for the deadline we needed it by -- and the new roofline looks great. I'd definitely hire JP Improvements again. They cost more than some others, but they do good work.

unknown

This was an eleven day long process. John and Jeff repaired/eliminated things that had been badly installed in the basement as well as the damage caused by years of the basement being damp. They were cheerful, hard working, patient, and knowledgable. John also allowed us to defray costs by helping where we could. We?re absolutely satisfied and would hire them again!

unknown

It went very well. John and his assistant were knowledgeable, efficient, and friendly, and provided an extra suit & mask for me to work in the basement with them, allowing me to sort through which items stored there I wanted to keep and which to give or throw away, and do some of the work myself with them to reduce my costs. They were enjoyable to work with. They installed a blower & created a negative air flow so that any mold kicked up by the carpet removal would end up outside; and ran a giant air "scrubber" on the main floor to help also. They vacuumed every item and piece of furniture with a HEPA-filtered vacuum, and sprayed and wiped with eco-friendly anti-microbial solution, and used the more heavy-duty bleach solution as needed where they found concentrations of mold. They arranged for a dumpster for the larger items that needed to be disposed of, and brought heavy-duty large plastic bags for me to use for the things that would need laundering. They also helped me deal with moldy documents in a fire-proof (but not mold-proof!) safe. My husband was away the whole time (it took two days to do the work) and I felt completely safe, as a woman, with them coming in & out of the house & working together.

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The provider came out to check on the job and agreed he could perform the job. He said he would be back out and at that time, he would be able to provide me with a written estimate. After that, I never received a phone call back,. I waited 3 weeks and started calling him. I called him over a period of 2- 2 1/2 weeks and he still did not return my call.

unknown

I don't know the first thing about this line of work, but now, thanks to Jon, I do. He gave me a fair estimate, and charged be about 500.00 less than that after all the work that he let me do along side of him. I know more about me home than I ever would have had I went with Service master. Those crooks were gonna tear apart unnecessary elements of my basement and charge me for it. Jon also found mold they would have left behind because it wasn't in their detailed work estimate. I immediately liked and trusted John and I would work along side him any day. He was here two days, both of which I helped. The second day he brought one of his employees, Dustin, who was also extremely likable and thorough . No question that Jon's the guy for the job. I will absolutely call him again for more work or even advise. And I know he'd be happy to give it.

After inspecting the affected area he informed us that prior to undertaking any removal/remediation of the basement paneling, we would have to have an inspection by a mold inspector to find out the extent of the problem. For this, there was no charge and he asked us to call him after the inspection. We called the inspector he highly recommended, stating that he was very honest and he had worked with him before. This inspector was very expensive and devoted to upselling us on his services and products. However, the irony of the situation is that he recommended that JP Services be contacted to first remove the moldy paneling so that he, the inspector, could then determine the extent of the problem, which JP services told us was the reason to hire the inspector. I will not be using JP Services in the future as they either don't understand their work or are colluding with the inspector to provide unnecessary services.

The service provided was good. The quality of the work was good, they are friendly and on time.

l really can't say enough about the overall experience I had with John. I had been warned several times that some mold remediation people do a poor job and then overcharge you for the privilege. This was definitely not the case with John. I had had a a situation where the fiberglass insulation in my basement was starting to show a lot of mold splotches and about 1/3 of the OSB behind the insulation was darkening from mold. Also the insulation in the sub-basement (tri-level home) was starting to show the same black splotching. John came to my home and looked at the situation and said he thought that it was mold but the best thing to do was make sure that it actually was mold by have an inspector come and make sure. Also he said that the inspector (Dan Schilling) would be able to tell me what caused the problem and how to remedy it. Dan came and said that, yes, it was indeed mold mostly caused by improper dehumidification and poor grading away from the foundation. John came back and said he would be able to do the job for 2500.00 to 3500.00. The price was a litle more than I wanted to spend so he gave me the option of helping him with the work. The idea being the more work you do the less he has to do and thus a saving on the hourly rate. I said that was a great idea and we set up a date for the work. The day before we were to start John dropped off one of his HEPA vacuums for me to use to clean my things before I pulled them out of the basement. He advised me that cleaning the items before moving them would prevent the mold spores from being spread throughout the house. Then he left me rolls of plastic to cover the things I couldn't move. Finally he told me that the better job I did of preparation (getting things away from the wall, covering stuff, etc.) the less time it would take to complete the project. Lastly he ordered a dumpster to be delivered to my house using his account which saved me over 100.00 right off the top. The next morning he showed up and he dressed me in a hazmat suit and mask and we got to work. He was very thorough on what we had to do and why explaining that a poor job could mean the mold comes back. I did a pretty good job on the prep work so the job only took us a little over 9 hours to complete. The coolest part was when he applied the mold killer and we watched it turn white and then fade. When the job was complete he closed off the area and left his large air scrubber running for a day to clean the air of any spores left over. The best part was when he said I only owed about 1600.00 (which included the dumpster charge) for the whole process. John saved me a ton of money and even made suggestions on which insulation and drywall contractors do good work at reasonable prices. I don't generally go out of my way to praise people that do their jobs well as I think everybody should provide good service if they are going to take money for it, but John went well over and above what I thought reasonable. The best part was when he saved me 900.00 to 1900.00 less than the estimate. John does other work besides mold remediation and when I need some help on any other project he will be the first one I call. It doesn't hurt that John is a helluva nice guy too.

I can't say enough of John, he is extremely personable, dependable, honest, and realistic in expectations. John is detailed oriented and has a firm grasp of what he does. He always had a clean work area and always communicated with me what stage of the project he was on. He's the first person I call whenever I have a home project to tackle.

Work went down easy, but the assistant was not sufficiently competent for the tasks assigned to him. There were no delays or interruptions, but the results of the door work were not OK. The exterior metal and interior ductwork was good. The mold abatement was reccommended by a thrid party, who works too closely in tandem with this contractor. The mold work was expensive and ultimately left undone, as we saw that it was not particularly effective, and was do-able by any person with the right chemicals and a mask.