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Carpet Care Experts

Carpet Cleaning, Upholstery Cleaning, Water & Smoke Damage

About us

Locally owned & operated.

Business highlights

37 years of trusted experience

Services we offer

Steam cleaning & protection for carpets, upholstery & protection, water extraction & repair.


Accepted payment methods

Check

Reviews

5.07 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 1-7 of 7 reviews

Patricia B.
02/2012
5.0
carpet cleaners
  + -1 more
They cleaned 2 carpets and a hallway. The quality of the service was excellent. They are very professional and very friendly. They do an excellent job.
Description of Work: I used the services of Carpet Care Experts for carpet cleaning in November 2011.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Steve L.
01/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
With just a few days before having family over for Thanksgiving, we realized our carpets were in terrible shape. Fred Nickel of Carpet Care Experts quickly returned a phone message as was available to come Tuesday morning Thanksgiving week. I asked him about upholstery cleaning, and decided several years of two boys eating and handling our furniture had taken their toll. Fred and his wife arrived when they said they would and got to work. Fred rated our old living room carpet a grade of "D" and newer family room a "B". I really appreciate his honesty that he only guaranteed an improvement of one letter grade on the carpets. As he said, initially the carpets looked almost like new, but each day some of the worst stains started showing up again. The net result is our carpets looked better than we expected and felt clean for our big family gathering. The cost of the carpet cleaning was relatively small (about $140?). That part was definitely an "A" for price. Besides our piano and one desk, we had moved everything out of the rooms ourselves, so that saved money. Upholstery cleaning was more expensive (which is why I put "B" above), but also made our chairs look like new. This also took a lot of time, so I guess it makes sense they charged more for this. There were no surprises on the cost - Fred had given a completely accurate cost estimate, time estimate, and over delivered on his quality promises. I plan on using Carpet Care Experts again.
Description of Work: Cleaned carpet in living room and family room. Cleaned six chairs and one couch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

DEBORAH G.
10/2010
5.0
carpet cleaners
  + -1 more
He was great. On time, efficient, very nice, and the carpets looked great. This was done over a month ago and the carpets are still looking very fresh and clean. I would easily use them again.
Description of Work: He cleaned our basement carpets after some water damage and pet stains, as well as hte stairs and our family room carpet. It was considered to be five areas, three for the basement, one for the stairs, and one for the family room. We had moved nearly all of the furniture and things out of the rooms so we were charged less than if he had to move them around.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Leslie S.
08/2010
5.0
carpet cleaners
  + -1 more
Cleaning went went. Fred and his wife arrived promptly and cleaned the carpet, giving special attention to a few problem areas. They are both very friendly and are clearly interested in doing a good job. I've used Carpet Care Experts several times and have always been happy with their work.
Description of Work: Carpet cleaning, mainly traffic patterns: living room 3 bdrms, 12 stairs and landing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Jessica W.
06/2008
5.0
carpet cleaners
  + -1 more
Great! The owner/operator was highly professional and also very nice. He called when promised and showed up right on time. Cleaning job was impressive. Also, he gave me a discount because he didn't have to move furniture for the cleaning (condo was pretty much empty at the time), as he had promised. I highly recommend and will use again in the future!
Description of Work: Cleaned all carpeting in condo (<1000 sq ft). Remove/mitigate some significant stains/spots in some areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Alyssa R.
06/2007
5.0
carpet cleaners
  + -1 more
It went really well. Fred was in and out in under 2 hours. The noise was pretty minimal and he was very professional.
Description of Work: Fred cleaned about 1300 square feet in about 1 and 1/2 hours. He was very professional and the carpets looked great. Got rid of the dog smell and his degrease that he used had a nice orange citrus smell.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

ANNE T.
12/2006
5.0
carpet cleaners
  + -1 more
Very well. Offered to only charge 1/2 area for upstairs hallway, due to smaller size. Also offered $30.00 discount because we had cleared things off floors in bedrooms and moved some things out of family room. Took about 2-3 hours. All stained areas (recent dog vomit) cleaned completely.
Description of Work: Carpet cleaning for a 4 bedroom, small hallway, stairs and family room (6.5 areas).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$174

    Contact information

    5189 Hwy Q, Waunakee, WI 53597

    www.carpetcareexperts.com

    Service hours

    Sunday:
    9:00 AM - 4:00 PM
    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    9:00 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Water & Smoke Damage

    FAQ

    Carpet Care Experts is currently rated 5 overall out of 5.

    Sunday: 9:00 AM - 4:00 PM

    Monday: 9:00 AM - 4:00 PM

    Tuesday: 9:00 AM - 4:00 PM

    Wednesday: 9:00 AM - 4:00 PM

    Thursday: 9:00 AM - 4:00 PM

    Friday: 9:00 AM - 4:00 PM

    Saturday: 9:00 AM - 4:00 PM

    Carpet Care Experts accepts the following forms of payment: Check
    No, Carpet Care Experts does not offer free project estimates.
    No, Carpet Care Experts does not offer eco-friendly accreditations.
    No, Carpet Care Experts does not offer a senior discount.
    No, Carpet Care Experts does not offer emergency services.
    No, Carpet Care Experts does not offer warranties.
    Carpet Care Experts offers the following services: Steam cleaning & protection for carpets, upholstery & protection, water extraction & repair.

    Contact information

    5189 Hwy Q, Waunakee, WI 53597

    www.carpetcareexperts.com

    Service hours

    Sunday:
    9:00 AM - 4:00 PM
    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    9:00 AM - 4:00 PM