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Best Defense Security & Fire Protection

Home Security Systems

About us

Local personalized service and professional installation at very competitive pricing. 24 hour service, UL listed central monitoring.

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Commercial fire alarms, access control, security & camera systems.

Amenities

Warranties
Yes
Emergency Services
Yes

Reviews

4.94 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
25%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-4 of 4 reviews

Karen R.
10/2012
3.0
home security systems
  + -1 more
I called for an estimate for an alarm system for our house. I left a message for Carter to call me and he did not return my phone call. I called back the next day and he apologized and we set-up a time to meet. He did show up at that correct time, but never emailed an estimate as promised. I did send him an email but I never heard back from him. Now we have an alarm system from another company. I didn't want to go with a company that did not seem to want my business and was not reliable.
Description of Work: alarm system for our house

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
3.0


Ginger W.
05/2012
5.0
home security systems
  + -1 more
They come out any time we need them. They are very reasonable. They are very responsive to our needs. I would give them straight As for their work.
Description of Work: They moved our alarm system for us when we move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Kym S.
08/2011
5.0
home security systems
  + -1 more
See above paragraph
Description of Work: My home was broken into the night before I called Best Defense. Carter arrived at my home the same day I called to give me an estimate. He explained his system very clearly and was happy to answer any questions that I had. His team arrived within days to install the system. Each of them were very polite, worked with me on device placement and went out of their way to show respect to me, my home and belongings. Nate went over in-detail the operating instructions of the system, and again answered the questions that I had. The instalation crew checked and double checked the system and working working areas before leaving. I feel that this company went above and beyond to ensure that I was satisfied. Last night was the first in many that I was able to sleep with the lights off and was able to get a full nights sleep. Thanks for the great job that your team delivered!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Tobey M.
12/2010
5.0
home security systems
  + -1 more
Had Carter and Rich install the system. When they went to show us how to use it, they discovered that a fuse was blown. Apparently, when attaching a wire they nicked an existing electrical wire. They could have lied since once the circuit was reset we wouldn't have known differently, but instead they went ahead and redid the wiring to make it safe and right! That's honesty and work done right. I would recommend them without a doubt.
Description of Work: Alarm set up and monitoring system installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$895

    Contact information

    300 Moravian Valley Rd, Waunakee, WI 53597

    www.best-defense.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems

    FAQ

    Best Defense Security & Fire Protection is currently rated 4.9 overall out of 5.
    No, Best Defense Security & Fire Protection does not offer free project estimates.
    No, Best Defense Security & Fire Protection does not offer eco-friendly accreditations.
    No, Best Defense Security & Fire Protection does not offer a senior discount.
    Yes, Best Defense Security & Fire Protection offers emergency services.
    Yes, Best Defense Security & Fire Protection offers warranties.
    Best Defense Security & Fire Protection offers the following services: Commercial fire alarms, access control, security & camera systems.

    Contact information

    300 Moravian Valley Rd, Waunakee, WI 53597

    www.best-defense.com