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Wellington Home Improvement LLC

Windows, Doors, Roofing,

About us

Additional contact name - Ashley Miller. Additional email - customerservice@wellingtonwindow.com.

Business highlights

27 years of trusted experience

Services we offer

Wellington Home Improvements not only offers home owners quality replacement windows, but also provides the Milwaukee metro with replacement entry doors, siding, roofing, seamless gutter and gutter protection replacement and installation services.

Services we don't offer

window repair, glass repair, window screens, window tinting

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
25%
2
25%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.3
responsiveness
3.0
punctuality
4.0
Showing 1-4 of 4 reviews

WILLIAM & MARCIA Z.
07/2018
2.0
replacement windows
  + -1 more
Window installs went great, the installers were very professional, courteous and clean. However there were mistakes in the window orders, and weres unresponsive in getting updates and replying to simple inquiries. Also one of the windows has to be replaced because of defects and one needs to be adjusted. They promised to replace but have not been responsive in communicating about it.
Description of Work: Three windows installed.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0


Jan R.
11/2017
3.0
replacement windows
  + -1 more
I called during the week of August 7, 2017, and was informed there would be an 8 week wait for service, but we would be put on the list. I waited 8 weeks (October), called back, and was assured we were still on the list, but it was taking longer than expected. I waited another month, called back and got a recording. I left a message and waited a few days with no call back. I called again, left another message, indicating that when I called in summer, I didn't think we'd have the Christmas lights up before the window was repaired, waited 2 days and received no call back. I called again, and left a message that I would be calling daily until I heard from them, which I did for several days. My final message told them I had done an Internet search and was talking to people I knew to see if they had closed their office. The next morning I received a call from someone to schedule an appointment to repair our window. He was very apologetic, and said there was a problem with an office worker. An appointment was scheduled for December 18. The week before our appointment, I received a call to re-schedule! And on December 21, someone from Wellington actually showed up and was able to repair our window in a few minutes. Bob seemed unaware of the delay for service, and very apologetic, although I'm sure it wasn't his fault. He was professional and helpful, and even mailed us a small supply of plastic stops to replace broken ones on some of our windows.
Description of Work: We had purchased windows from them several years ago. One of our window frames came apart during a window cleaning, and we needed their service to either fix it or replace it--we didn't know which.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
1.0
punctuality
2.0


Christine H.
03/2015
5.0
replacement windows, doors
  + 0 more
The sales rep was very professional and helpful and prompt. The installers came to change out the window and discovered problems with the previous install. They notified the company. The company worked with me to get the issues fixed and rescheduled the work. The installers were very professional and courteous through the process. Everything was finished and looks great. The first day they were an hour late without calling me but otherwise it went smoothly.
Description of Work: Changed out an old bay window and replaced the header.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Jackie M.
03/2015
5.0
doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

    Contact information

    1501 Paramount Dr, Waukesha, WI 53186

    http://www.wellingtonhomeimprovements.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Doors,
    Roofing,
    General Remodeling,
    Gutters,
    Egress Windows

    FAQ

    Wellington Home Improvement LLC is currently rated 3.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: Closed

    Wellington Home Improvement LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Wellington Home Improvement LLC offers free project estimates.
    No, Wellington Home Improvement LLC does not offer eco-friendly accreditations.
    No, Wellington Home Improvement LLC does not offer a senior discount.
    No, Wellington Home Improvement LLC does not offer emergency services.
    Yes, Wellington Home Improvement LLC offers warranties.
    Wellington Home Improvement LLC offers the following services: Wellington Home Improvements not only offers home owners quality replacement windows, but also provides the Milwaukee metro with replacement entry doors, siding, roofing, seamless gutter and gutter protection replacement and installation services.
    window repair, glass repair, window screens, window tinting

    Contact information

    1501 Paramount Dr, Waukesha, WI 53186

    http://www.wellingtonhomeimprovements.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed