WAUKESHA ROOFING & SHEET METAL INC

I thought that they should have fixed that bulge because it was an error the way they installed it. But, they charged me $400 to fix it. I don't think they were exceptionally expensive. I think they're reasonable. Good quality.

Though price higher than we would have wanted, the quality of work performed exceptional.

planned smoothly, on time and the workmanship and cooperation with the carpenter. They were the company that replaced this roof 25 years ago. The estimator, John Tomaszewski inspected it with me in June 2012 and determined that it did not need replacement. I decided to do it anyway because there was some underlying water damage at one roof overhang. I wanted additional insulation as well as eleven roof penetrations for skylights and felt that the fact it lasted 25 years was long enough. They were every bit as easy to work with and professional as I remembered them to be. In fact one of the workers remembered working on the job originally. I bought the house in 1982 and the original owners said they had used them too. The project went off smoothly. Great workmanship and cooperation with the carpenter and owner. The salesman, John was excellent. He stayed with the project and made sure everything went as planned as well as followed up when the work was complete. The price was fair and the billing accurate.

I called for an estimate, and was given a time frame to expect a visit and a mailed proposal. I never received one. I called back and he promised to come out and provide a proposal by the end of the following week. He all but asked me to wait on my other proposals for his. I did wait, but no proposal came in. I was very disappointed.

I was a bit frustrated with their follow up initially, as I did not get a call back for an appointment for over a week, and I called again. When Brian (one of the estimators) did come out to do the estimate, he was very thorough and educated me on what I need to know and compare among my different estimates (I got 3). I feel that they would've done an excellent job and I would recommend them to anyone. I did not choose them for this job, as their bid was about 5% more than the other two bids I received for the same install, shingles, gutters, tear off. I had to say that Brian did come out in a hurry and got us the bid the same day, as we were going out of town and wanted to make a decision that day. He was a pleasure to deal with and I feel that he was honest and upfront the whole time.

Waukesha Roofing sent out information that answered frequently asked questions. We never felt like there was a pressure sale like some of the other bidders. We were happy with the work done and clean up afterwards. Their price quote was less than competitors for similar shingles.