Description of Work: Called at 8 am on Friday 5/12/17 and I left a message that I wanted a quote for a new water heater.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Peter M.
09/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: After confirming that my water heater was shot, Doug gave me a flat price quote that covered the new heater and installation. He arrived when he said he would, did excellent work, and charged me exactly what he quoted.
Rating Category
Rating out of 5
Yes, I recommend this pro
Jeanette K.
04/2016
1.0
plumbing
+ -1 more
unknown
Description of Work: Did NOT use their services!
Rating Category
Rating out of 5
kathleen G.
11/2015
5.0
water heater repair
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,000
David M.
04/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Repaired a leaking toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
JIM O.
08/2014
5.0
plumbing
+ -1 more
Called due to leak under sink. Old unit I was broken, so installed new unit.
Description of Work: New disposal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$267
Lyle M.
08/2014
5.0
plumbing
+ -1 more
It went absolutely great! They showed up ontime, were extremely professional and offered real solutions to repairing our hose bib. They also had knowledge of the WaterCop system and recommended a great solution. We previously had water in our basement and the new set-up insures we will not have to deal with that again. I HIGHLY recommend express plumbing.
Description of Work: Express plumbing repaired a hose bib at the back of our house which was in an extremely difficult area to repair. They also installed a WaterCop water valve on our water main which turns of the water if water is sensed at one of the WaterHound sensors. We have sensors by the floor drains, water heater, clothes washer, and dish washer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Daniel B.
08/2014
5.0
plumbing
+ -1 more
The kitchen faucet was difficult to remove due to corrosion, but Doug did an excellent job of getting it out . The new Moen went in well. Master bath sink and toilet were removed and new owner-provided fixtures installed. Doug had the necessary extra length supply line in his truck for the new toilet. All fixtures were installed in 3.5 hours with a smile and no leaks. Great job!
Description of Work: R/R a kitchen faucet, master bath sink and toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$401
david J.
07/2014
5.0
plumbing
+ -1 more
He was professional, provided excellent service and completed the project in a timely manner. I would recommend him to everyone.
Description of Work: John installed a new kitchen faucet and did a fantastic job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Doug D.
07/2014
5.0
plumbing, water heater repair
+ 0 more
After our water heater began to leak out of the bottom we gave Express Plumbing a call. They came out to diagnose the problem and explained the entire thing to me in a way I can understand. With three kids I was a bit worried about not having hot water for a while but in less than 24 hours after my initial call their team was hard at work in my basement and got things back to normal. When they finished they cleaned up everything and spent time showing me how to adjust the heater and explained its other features I wouldn't have known about if they didn't tell me. Very professional from beginning to end. They will be my Plumber!
Description of Work: Replaced water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
David D.
07/2014
5.0
plumbing, water heater repair
+ 0 more
Excellent courteous service. Fair price. Quality workmanship. No problems whatsoever.
Description of Work: Install a new water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Linda S.
06/2014
5.0
plumbing
+ -1 more
John was prompt, professional, and knowledgeable. He hooked up the gas line, and we were able to get a second meter so we can measure the usage. We are thrilled.
Description of Work: We wanted to heat an exterior garage so we needed a gas line extended out to it from our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
David P.
06/2014
5.0
plumbing
+ -1 more
I could not have been happier with my dealing with both John and Doug. Both were professional from my initial call, performing the work and providing the invoice.
Description of Work: I had a hot water issue with the shower in my lower level. When I called and discussed my issue with John, he was very professional and asked all the right questions to assure me that my problem would be fixed in a timely manner and to properly schedule a time for the repair to be performed. Before John would set my repair time, he had to check his service schedule. Once we set the time and day, Doug showed up promptly and went right to work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Paul W.
06/2014
5.0
plumbing, water heater repair
+ 0 more
He installed a new hot water heater, was on-time, and provided excellent customer service.
Description of Work: My hot water heater died. I called and John and he came out the same day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$800
Matt W.
05/2014
5.0
plumbing
+ -1 more
I had a plumbing leak at a rental property of mine that was caused by a sawsall blade that got a little too close to a pipe....opps! I called John and he was out the next day to get it taken care of. Express Plumbing is priced right, with great service and responsiveness! I would absolutely use them again for plumbing projects large or small!
Description of Work: Copper plumbing repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$212
Patrick H.
04/2014
5.0
plumbing
+ -1 more
.
Description of Work: Washer/water.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Susie V.
04/2014
5.0
plumbing
+ -1 more
Awesome. I have worked with both John and Doug. They are super accommodating.
Description of Work: Leak under kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
JUNE Y.
04/2014
5.0
plumbing, water heater repair
+ 0 more
I am very happy with their work. It was a pleasure to work with Doug!
Description of Work: Replaced Water Heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Susie V.
02/2014
5.0
plumbing
+ -1 more
Absolutely LOVE Doug. Above and beyond. Accommodating and friendly.
Description of Work: Remove faucets/sinks (6), garbage disposal, gas line, and re-hook up.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Wells and Pumps
FAQ
Water Heater Express is currently rated 4.9 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Water Heater Express accepts the following forms of payment: Check,MasterCard,Visa
No, Water Heater Express does not offer free project estimates.
Yes, Water Heater Express offers eco-friendly accreditations.
No, Water Heater Express does not offer a senior discount.
Yes, Water Heater Express offers emergency services.
No, Water Heater Express does not offer warranties.
Water Heater Express offers the following services: Service and Repair, New Construction, Remodel, Commercial & Emergency Services.