Suddath Relocation Systems

Description of Work: Barrett Moving & Storage - now with a new name "Suddath"-- provided heated storage for various items of family furniture for us from August 2000 to August 2013 at a cost of $70 per month. The company -- and my furniture -- moved from the original Waukegan location near my home to Buffalo Grove several years ago. They opened the storage vault for us several times over the years so that we could remove items.

Description of Work: The team was late by 1 hour. They performed the job well but lots of dirt was on the floor. What really got me mad is that they charged me for 1 hour driving time, this was not agreed upon first in the quote.

Description of Work: They moved us out of our apartment in Chicago to Seattle. They handled an in house estimate, the packing and the unpacking in Seattle. They also hung on to it for a few days in the warehouse for free before shipping it out. The actual driving of our stuff here was under the auspices of Atlas, but I think that it wound up being their driver..

Description of Work: My husband and I had some things left in storage in San Diego that we could not take with us to Japan. We are now back in the States in Illinois and had our things shipped here to Illinois. Today, Jerry Tates Jr., Jermaine Koschalk and Daniel Barter arrived to deliver our things for us.(Who are part of United Van Lines) They were very helpful and did everything that I asked them to do even lifting a heavy Sofa upstairs to our spare room after talking down the Futon we had there previously. They were very proficient and unpacked everything then took away all the boxes and paper. They made sure everything was inside the boxes that should have been and assembled what needed to be done. While I was with them they joked and laughed with each other but always kept doing their job and treated me with respect. I would recommend them to other people needing things moved. Thank you very much Jerry, Jermaine and Daniel for taking such good care of me and our things.

Description of Work: Barrett's was contacted and an appointment was made for a representative to come to my home to see what I had to move. Mr. Joe Friedman showed up at the exact time of the appointment. He was professional and I went through the house with hime and he made many notes on things to be moved. He informed me that he would email me an estimate that afternoon or first thing Saturday morning. By the next Tuesday I still did not receive an estimate so I called Barrett's again and left a message because they were busy helping other clients. I also sent an email to Mr. Joe Friedman to the address on his business card. On Thursday I received an email from Barrett's saying they have no knowledge of a Joe that works for them and have no idea about my estimate or move. I am really confused. I did email them a copy of the business card left with me with Barrett's name and address and Mr. Friedman's name also. They deny knowing who this person is. I consequently had to go with another company. I am very confused by the whole ordeal. The other companies I had estimates for were all straight forward and bent over backwards staying in touch with me. Barrett's was referred by a family member that had a very good experience with them. Unfortunately, mine was not.

Description of Work: They moved us from Illinois to Oregon.