Seider Heating & Plumbing Inc

Sales Rep, Mark B., was informative and helpful, and he knew his stuff. The work is highly satisfactory. He was on schedule, polite, professional, and he cleaned up after the work.

MARK MADE TIME TO DISCUSS THE VARIOUS OPTIONS, ADVANTAGES & DISADVANTAGES , DID NOT PRESSURE US INTO AN IMMEDIATE DECISION. RICK, CASEY, WORKED STEADILY IN A SOME WHAT CRAMPED AREA & WERE DONE BY MID AFTERNOON. EXPLAINED WARRANTY.

It was a great experience. When I called the company the appointment was made and the service person called back to ask me about the problem. Gave me some suggestions and even recommended that I not have a more expensive emergency call. I was impressed.

Very good experience. They were very helpful and willing to take on such a small job. Workers also helped me adjust airflow through the furnace ducts.

We have had Seider out to inspect our furnace & air conditioner when we bought this house last year & really like their service & work ethic. We will continue to call them first when we need help & in a few years when we are going to buy a new furnace.

I WAS CONCERNED ABOUT CARBON MONOXIDE POISON. THE TOLD ME THAT THEY COULD REPAIR THE PROBLEM FOR $58 + PARTS, THEN GAVE ME A CHEAPER ALTERNATIVE I COULD DO MYSELF THROUGH THE LOCAL HARDWARE STORE. THEY ALSO INFORMED ME THAT I SHOULDN'T WORRY ABOUT CARBON MONOXIDE POISON AND THAT THE BRICKS MAY DISCOLOR. THIS PROVIDER IS VERY TRUSTWORTHY AND DEPENDABLE. A TENANT'S HEAT WAS NOT WORKING RIGHT. THEY CAME OUT WHEN ASKED AND PUT IN A NEW IGNITION MODULE. THEY CHARGED $366.66; $288.22 FOR THE PART, $59.00 FOR DIAGNOSTICS AND $19.44 FOR TAX.

From the quote process through the final installation of the new furnace, central air conditioner, and thermostat and removal of the old equipment, the company and its representatives did a very satisfactory and professional job.

WOULD NOT ACCOMMODATE MY SCHEDULE, ONLY GAVE ME A WINDOW OF TWO HOURS AND I WASN'T ABLE TO BE HOME FROM WORK. THEY SHOWED UP ANY WAY EVEN AFTER I TOLD THEM I WOULDN'T BE ABLE TO BE THERE. I HAD EVEN PURCHASED MY CURRENT FURNACE FROM THEM. VERY DISSATISFIED WITH THIS RECENT EXPERIENCE.

HE COULDN'T DO ANYTHING FOR US HE ADVISED US ON WHAT TO TRY. WE APPRECIATED HIS HONESTY. HE WAS VERY HELPFUL, ON TIME AND VERY FORTHRIGHT. WE WILL USE THEM AGAIN.

ROUTINE BOILER MAINTENANCE BY SEIDER INCLUDED REMOVING INTERIOR PANEL, SHOWING RUST AT FRONT OF HEAT EXCHANGER, DECLARING HEAT EXCHANGER PLUGGED, CLAIMING RUST SO COMPACTED IT COULD NOT NOW BE REMOVED, CONVINCING US WE NEEDED A NEW BOILER. DURING INTERIOR PANEL REMOVAL OR REPLACEMENT A CRITICAL AND COSTLY COMPONENT OF BOILER WAS BROKEN. IT DIDN'T SEEM TO MATTER AT THE TIME BECAUSE OF INTENT TO GET A NEW BOILER. 2ND COMPANY ASKED TO BID ON INSTALLING NEW BOILER INFORMED US WE DID NOT NEED A NEW BOILER. INSPECTION BY STANDARD METHOD OF LOOKING AT HEAT EXCHANGER FROM BELOW WITH MIRROR SHOWED HEAT EXCHANGER TO BE CLEAN. SERVICE GUY FROM 2ND COMPANY REPLACED COSTLY BROKEN COMPONENT AND FINISHED NORMAL MAINTENANCE. HE THEN EXAMINED CLAIMS OF SEIDER GUY BY REMOVING SAME PANEL. HE CLEANED OUT THE RUST THAT HAD BEEN CLAIMED TO BE SO COMPACTED IT COULD NOT BE REMOVED. CALL TO OFFICERS OF SEIDER CO. SHOWED FULL APPROVAL OF METHODS OF THEIR GUY. NO RESPONSIBILITY TAKEN FOR BROKEN COMPONENT.

I CALLED ON A MONDAY AFTERNOON AND THEY WERE ABLE TO SEND SOMEONE OUT WITHIN 24 HOURS. SERVICE PERSON (BJ) WAS FRIENDLY, HELPFUL, AND VERY POLITE. THEY DID A GREAT JOB.

SEIDER CAME IN WITH THE LOWEST OF THREE BIDS (BLAU WAS MOER THAN $700 MORE!). THEY WERE UNBELIEVABLY QUICK IN BOTH RESPONDING TO MY INITIAL CALL WITH AN IN-PERSON CONSULTATION & THEN WITH THE INSTALLATION. LOVED MY EXPERIENCE WITH SEIDER!

PUNCTUAL FOR APPOINTMENT, THOROUGH WITH INSPECTION AND PATIENT IN ANSWERING QUESTIONS BUT NEVER SUBMITTED AN ESTIMATE. ALSO DIDN'T RETURN MY CALL REQUESTING ESTIMATE. I WAS SURPRISED BY LACK OF RESPONSE AFTER HIGH RECOMMENDATIONS FROM FRIENDS. ENDED UP SELECTING ONE OF THE OTHER COMPANIES THAT PROVIDED BIDS FOR SIMILAR EQUIPMENT.

WE HAVE AN EARLY MORNING SERVICE (7:30AM), AND HE ARRIVED EARLIER. JOB WAS WELL DONE, BUT IT WAS KIND OF EXPENSIVE CONSIDERING WE HAVE 50% OFF TUNE AND CLEANING.

I CONTACTED SEIDER HEATING & AIR CONDITIONING BASED ON ANGIE'S LIST AND THEIR ADVERTISED NEW LOCATION IN THE WAUKESHA AREA. THE PERSON WHO ANSWERED THE PHONE AT THEIR MILWAUKEE OFFICE, WAS THE ONLY PHONE NUMBER LISTED. VERIFIED THAT THEY HAD A WAUKESHA LOCATION AND GAVE ME THE PHONE NUMBER. I CALLED AND THE PHONE WAS ANSWERED "ENVIRO-TEK." UPON INQUIRY, THE PERSON DID VERIFY THAT THEY WERE ACTUALLY "ENVIRO-TEK/SEIDER." I INDICATED I WANTED AN ESTIMATE ON A FURNACE REPLACEMENT, CENTRAL A/C INSTALLATION, AIR CLEANER AND HUMIDIFIER, AND WAS TOLD THAT SCOTT WOULD CALL ME THAT SAME DAY. NO ONE CALLED FOR FIVE DAYS (INCLUDING A WEEKEND) DESPITE A SECOND REMINDER CALL, BY WHICH TIME I HAD GIVEN UP AND CALLED ANOTHER CONTRACTOR. SCOTT FINALLY CALLED ON THE FIFTH DAY, BUT I DID NOT RETURN HIS CALL. I CONSIDER THIS VERY UNRESPONSIVE AND UNPROFESSIONAL PERFORMANCE.

THE ENTIRE JOB WAS DONE ON SCHEDULE. THE CREW WAS VERY PROFESSIONAL.

THE SALES REPRESENTATIVE WAS VERY FRIENDLY. THEY WERE VERY BUSY AT THE TIME AND DID NOT GET BACK TO US IN TIME. HE GAVE ME QUOTES OVER THE PHONE BUT HE NEVER GAVE IT TO ME IN WRITING.

THEY WERE ALL SO GREAT FROM THE DAY I GOT MY ESTIMATE TILL THE DAY THEY DID THE JOB. I HAD TO WAIT A FEW WEEKS BUT I UNDERSTOOD SINCE A LOT OF PEOPLE WERE BANGING DOWN DOORS TO GET NEW UNITS SINCE IT GOT HOT AND A LOT OF PEOPLES UNITS DIDN'T WORK. I HAD 4 ESTIMATES AND THEY CAME IN WITH THE BEST OFFER. PLUS THEY WERE VERY STRAIGHT FORWARD AND DIDN'T TRY TO SELL ME ANYTHING EXTRA THAT I DIDN'T NEED.

INSTALLERS WERE VERY PLEASANT, AND WORKED STEADILY UNTIL THE JOB WAS DONE. SUB ARRIVED ON TIME, TO TAKE AWAY OLD FURNACE AND DUCTING. ONLY ISSUE WAS THE SUB, WHO WAS TO INSTALL A NEW CHIMNEY LINER, WAS UNABLE TO MAKE SCHEDULED DATE THOUGH JOB HAD BEEN SCHEDULED WEEKS IN ADVANCE. CHIMNEY LINER WAS INSTALLED ONE WEEK LATER.

WE INTERVIEWED 6 DIFFERENT HEATING COMPANIES. SEIDER AND CARRIER CAME OUT WITH THE BEST PRICE FOR VALUE EVERY TIME. THEY WERE THE MOST PROFESSIONAL AND SALESMAN SCOTT PATIENTLY ANSWERED ALL OUR QUESTIONS WITH NO PRESSURE WHATSOEVER.

THEY CAME ON TIME. I THOUGHT THE TECHNICIAN GAVE GOOD INFORMATION THAT I CAN USE AS A HOMEOWNER. I THOUGHT THAT WAS GOOD AND HELPFUL.

I HAD TO CHANGE THE TIME FRAME FOR THE APPOINTMENT THE SAME DAY AS THE APPOINTMENT. THEY WERE VERY ACCOMMODATING. BJ, THE REPAIRMAN ARRIVED NEAR THE BEGINNING OF THE RESCHEDULED TIME FRAME. HE DID A GOOD JOB OF EXPLAINING THE PROBLEM. HE WIPED HIS FEET BEFORE HE CAME IN.

THE STAFF WAS HELPFUL POLITE AND THOROUGH. I DID NOT CHECK THE PRICES OF OTHER COMPANIES. I AM GETTING REBATES.

THE COMPANY CLEANED UP AFTER THEY WERE DONE. THE WHOLE WORKFORCE WAS POLITE, TIMELY, EFFICIENT, HUMOROUS AND SEEMED TO ENJOY THEIR JOB.

I WOULD RECOMMEND SEIDER TO ANYONE WHO HAS HEATING OR AC WORK. THEY WERE A JOY TO WORK WITH, VERY PROFESSIONAL AND ACCOMODATED OUR HECTIC SCHEDULE.