PuroClean Disaster Services

Very well.

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Great

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Excellent. We got water though our patio door which resulted in wet wood floors that began to warp. They responded quickly to our request and set up mats the very same day. With in 24 hrs the floors were as good as new. They left a mat for another day drying to be sure and everything looks great.

Our Sump pump failed during a rainstorm flooding the basement with approximately 2 inches of water. After hours of cleanup and still having the carpet saturated, we called Puroclean for help. Jon called me back within 1 hour and was here shortly there after. He gave me a quote and promised to be here the next day with his crew and extract the water out of the carpet. They placed large heavy duty fans around the basement that ran for 3 days. Jon is very friendly and willing to do anything it takes to do the job right. He addressed all of our concerns. He has a very good crew that did a great job.

Very well. Jon came out to give an estimate service was completed with in a week. Very friendly professional company

Within 24 hours he brought in an "air scrubber" which ran for 3 days and then his crew came in and wiped down all the basement surfaces with an anti-microbial product. The basement is better than new. While there was not a large amount of mold, he wanted to make sure that the process would provide the best possible outcome. He and his crew were very conscientious and made the whole experience very positive.

I woke at 5AM to the sound of rushing water in my house. Never a good sign. A pipe under my kitchen sink had ruptured, causing an untold amount of hot water to cascade through my kitchen, into my living room, and then into the basement. I called my insurance company and they set me up with PuroClean First Responders. I'm glad they did. John was out to my house in under two hours. He assessed the damage and called his team to bring in the right equipment, which included a series of water extractors, fans, and dehumidifiers. Over the course of the next four days, they cleaned up, took measurements to ensure that the water wasn't spreading, and started to remove the items that couldn't be saved. They were prompt, courteous, and professional. The trash created by the demolition was bagged and hauled away in their van; the area was clean on their departure. A few days after the work was completed, John called me to see if I had any questions or if there was anything else that they could do. Some companies skip this important stop, but not PuroClean First Responders. When things go terribly wrong, call John and his team.

John was very helpful & responsive and went above and beyond the call for duty. He quickly stopped at the house to do a free estimate, then went over again quickly once we hired him to do the mold remediation and cleaning. There was quite a bit of mold in the air and on the surfaces of the basement, so after some additional testing he went back quickly did a second round of cleaning. While he was there, he also noticed the smell of gasoline coming from a recently-installed stove. He called to warn me about it, and even tightened the connection free of charge. He is a very nice man and very helpful. I would definitely hire him again.

I needed mold remediation in a small attic to satisfy an inspection contingency to sell my home. John was very responsive in getting back to me after the initial contact. He went up in the attic and did a quick assessment and was flexible on pricing based on the small space. Work was scheduled and performed to work within my tight schedule. Work and cleanup with professional and quick. I would definitely call John again if I need this type of work performed and would definitely recommend to others.

John was very professional from the first time I contacted him. We were in constant communication until my schedule permitted John to come out to the house and do a mold inspection. John was extremely knowledgeable and was able to put my mind at ease to the type of mold in the home. He informed that I could clean up the small areas of mold myself and educated me on how to take care of it myself. John even suggested to save me money for a larger area of mold on the ceiling to go ahead with the drywall contractor I was dealing with and they could contact him if the job needed mold remediation service as he knew the contractor I was using. I would definitely recommend Puro Clean First Responders to anybody looking for this type of service. John was very informative, knowledgeable, price seemed very reasonable and he's also a master plumber.

Very responsive and professional service. John also had a great knowledge on mold and mildew and was great at explaining the details of the treatment and materials used.

Went great! I am the typle of person that it I'm happy with the work done I will defiantly be back!

We had a small amount of mold on our basement walls that we wanted removed right away. John evaluated the issue and sent his team to take care of it the next day. We really appreciated their responsiveness and attention to detail. Would recommend them to others.

John is also a master plumber so since my situation was with a blown bypass valve on my water softener, he was extremely helpful in providing me with information regarding not only repairing my water damage, but also with respect to the plumbing. Since I had a clean water situation and had really jumped on it early, I ultimately did not need John's services, I would recommend him in an instant. He was professional, prepared and honest. For those less fortunate than myself I would recommend getting John involved right away.

I can't even begin to say how happy I was with John and his team. After calling to have a flooded basement cleaned up after my water heater decided to spring a leak PuroClean was on top of it. They dried up the water saved my carpet and even set me up with a great plumbing company to have everything taken care of. For a problem I thought would take months to fix they were in and out and left my house better than it was. If anything like this happens again, I know who I'll call.

After a heavy rain, we had some water in our finished basement (soaked in an area of our carpet) as a result of a clogged downspout. They were in our house only a few hours after I had initially contacted them - very responsive! John assessed and diagnosed the cause, and then assessed the extent of water damage in our basement. Fortunately for us, our carpet and drywall was salvaged - water was extracted from the carpet and dehumidifiers and blowers were placed in our basement for 4 days. In the end, the basement looked and smelled great, just like before.

They were okay. I thought they were a little over priced but I think all of them were. The cost was for a seven hundred square foot house. I would look around first based on pricing before I use them again.

We were scheduled to close in about 3 week and discovered water damaged floor in vacant house without problem, we would have never closed. They were timely, efficient & got the job done quickly.

Came by when talking to neighbor, expressed concern and finished quickly. Great experience!

Insurance company called, Puro Clean Company than came out within an hour and the clean up described above began.

I am very pleased with the way the company runs their business. They were on time and very clean. They answered all my questions. We finally got to sell our home. Thanks to the reassurance of Puro Clean First response.