Mr Handyman of Waukesha & North Milwaukee County

Work was done very professionally. Technician was very courteous and polite. I asked him to observe other necessary repairs - he noted nothing other than what I had already observed and did not appear to try "selling" me on any unnecessary services. My only complaint was that I requested a quote for a few follow-up projects but never received that quote. Nevertheless, given the quality of the work - I will use this provider again.

Matched and installed a deadbolt for an exterior door. I was slightly disappointed that the deadbolt was something i could have purchased at the local DIY store but it works fine and the installation was professionally done.

I've used them several times, and they work with you, they are always there when I need them and they do very good work. And if they don't do good work, they'll come back and they'll fix it, no questions asked.I've got to also buy my own materials. All the other places, they bring the material and they have a mark-up on it. There's no other place that I know of, I just had some work done by Monty and I think there were parts that had to be replaced or rebuilt and they set it up for me but I paid for it, and it saved me pretty close to 50% if not more. Because I needed some sections of the kickpanels of the door, they were scuffed up and I wanted it painted and you have to have a plastic paint for that. They called NAPA and they gave my name, told me to give them a call, said I'll pay for it, etc. They told me it would cost me $140 some odd dollars for the paint, for two cans. And I paid NAPA $25. That's the mark-up. Just for the sake of we need this part to fix it. So that's what Mr. Handyman allows me to do, I will supply the materials and you supply the labour, you know what I mean? So I am very happy with them, very happy. As a matter of fact I had a little bit of plumbing work done with them, they came in gave me an estimate. And I said "You tell me exactly what you need, I will go and get it for you", and they couldn't find a corresponding number for it, they said we'll go down, we'll get it for you and we won't give you the mark-up. We'll give you the receipt for it - which was nice of them. It's a franchise, but the one here, I like. The other ones, I don't know. The one I dealt with, I am extremely happy. You call them, they talk to you, they'll take all the time that you need on the phone, in front of you, whatever. I like the workmanship that they do, and if they screw up at all they come back and they fix it. They put in a basement window for me. I had other people come in, where I was going to buy it from them. They came in and were going to charge me a minimum charge of $450, and of course you get all the excuses like "Oh we have to pay them for minimum four hours work" etc. etc. These guys? They came in and they did it in an hour and they charged me an hour of labour and I supplied the parts.

I went with this company due to what I seemed to be a fair price based on the estimate given by the installer. The actual installer and customer service representative on the phone were very easy to work with and pleasent. We missed the original install date but rescheduling was not a major issue. The installation went smoothly and the installer was very careful not to make a mess. I did experience a leak in the faucet line, which I discovered the next morning but was able to get someone out the next day to fix the leak. My concern with this project comes with the final price as compared to the original estimate. When I received the original estimate of $350, the installer said it would be a $300 project. He put a $50 cushion on the estimate in case he ran into any issues. I was not advised of any major issues with the installation or other that would have increased my bill from the original estimate. In the end, the final bill was $599 or almost double the original estimate. Per the installer, since there was such a large discrepancy, I contacted the company to discuss the final bill in light of the scheduling issues and eventual leak I had experienced. I was very flexible to work with their schedule. After the missed original installation date, I took a day off of work to meet their schedule. I received a response from the owner that I consider rude and in my opinion, unprofessional. I was accused of "using Angie's list as a pawn to get money off for a (possitive) review," which in no way was my intent. I take great responsibility in writing these reviews as I rely on other customer reviews to help make my service provider decisions. I was offered a $50 off coupon and was told I would either be taken out of their system or 'highlighted in red' for future services. I asked they remove me from their "system." Final opinion, I am satisfied with the work performed but dissatisfied with the discrepancy between the original estimate and final bill. I should have been advised during the installation if the final bill was not going to be consistent with the estimate. Customer service was mixed.

If you need a professional company to help you with repairs this is the company you should call. I cannot thank them enough for helping me out with an emergency repair I needed today due to damaged caused by one of my tenants. Mr. Handyman went out of their way to come all the way to Shorewood and fix the doors that were broken and caused a security problem. This is a fantastic provider and I know you will be happy with the service they provide to you too. This business is owend by Marty and he and his wonderful office staff found a way to help me on such short notice which I appreciated and Chad, their technician, did a fantastic job

We found them on Angie's List. They were very professional. They responded quickly and they also followed up with quotes fast as well. Overall, they were very nice people. One thing they did was instead of doing everything, they even gave us options so that we could fix it ourselves if we didn’t want to pay them to help save us money as well, so they were very accommodating. I would definitely call them again if we need to do stuff around the house.

The first guy did not do a good job. However, they sent another guy to fix and complete the work.

The service was okay. I felt the price was a little expensive.

His service is fine but the cost is way too high for the work done.

It went well. They're always easy to reach and they can get things scheduled and done quickly. They can also buy and pickup all materials so I wasn't having to do any running around myself.

Because they charged me a $50 trip charge and never disclosed that this would be part of the costs, I feel like they deceived me. I would not hire them to come back because of this.

Super friendly and professional on the phone and in person. Did the jobs quickly (did not milk the hourly rate). Keep in mind that if they have to get parts or supplies that you don't provide or tell them that they'll need to bring (they do inform you of this when you set up your appointment) that the time to go get things is billable. When I have another list of stuff to get done, I will definitely call them again!

The work was done quickly and well; the only issue was the complexity due to the number of switches turning on a light. The handyman needed additional help and added some time to the project. It turned out good, but was more difficult to estimate total cost.

He was within budget, on time, and very professional. The job turned out great. He was reasonably priced. I would use them again in the future.

Gave accurate time estimate, arrive on time every time, help prevent future problems.

Overall it went OK and the end product was fine. The workman, however, broke the vanity basin that he was installing by applying too much torque before the basin was properly set. The basin broke and flying porcelain hit the workman in the head, causing significant bleeding. Stuff happens, and the workman was apologetic (and the cut wasn't as bad as it appeared). He also indicated that he had several other mishaps in the course of his handyman work (fell in a hole while carrying a big door, acorn junk in his eye while cleaning a gutter, etc.). In any event, they readily replaced the basin within a couple of days and came and fixed and finalized everything to our satisfaction.

Very friendly and punctual. Worked quickly and efficiently. Very reasonably priced.

I thought the trip charge was a little high. He came to do a standard plumbing job which he knew in advance. You would think he had standard plumbing supplies in his truck, but no he left again to pick up parts at a store which is 4 miles down the road and returned 1 hour later charging me 88 dollars for the trip. while doing the job he spilled glue on the floor which stained it and never came off. I would never recommend them to any one in the future.

We hired Mr. Handyman to install doors in December of last year. Quality and price were good, however punctuality was not. We were the first job of the morning, and he was an hour late. The poor grades are a result of them never following up on a larger job we had called on. After a positive experience with the doors, we called for an estimate to remodel a bathroom and convert a room into a 1st floor laundry. We never received a call back, called a 2nd time, and were told they forgot. We do not recommend them since there was zero follow through.

Initially we were satisfied with the work. We ran into the problems with the most recent work. They sand blasted the fireplace hearth without a hepa-filter. That left fine dust all over the house. My husband is on oxygen and the dust caused serious breathing problems. I have contacted the owner Marty and have spoken to him multiple times. He is unwilling to take responsibility and said that I should have told the worker to stop once I saw the dust. He hung up on me and refuses to talk to me further. I had to hire another company to clean the dust and that cost me $500. All Marty offered was $300 of free service from them, but I never want them in my home again.

Mark came to do the estimate and he was also the one who did the job. His performance was above and beyond the call of duty as he had to work in full sun on one of the hottest days of the summer. He was on time and he completed the job in the time he thought it would take. He was extremely professional. I also spoke with Debbie in the office numerous times and she, too, was great to work with. She was on vacation when I thought we'd have the bill so I called the office and Marty, the owner, took the call. It was a pleasure to deal with him also. I can only give Mr. Handman high praise! Thanks to Angie's List for helping me to find them. We will certainly call them again when we have jobs like that to be done. Our original handyman retired so we were at a loss for a time but Mr. Handyman appeared at the right time. Thank you to Marty, Debbie and especially Mark who worked so hard in the heat!

Chris arrived about 5 minutes early and I had two lightbulbs hanging from the ceiling in the garage and wanted them replaced with ceiling fans. Chris put the ceiling fans together and installed them, he even programmed the remote control so that both ceiling fans run from the same remote. He was kind enough to look at my garage door opener that was giving me some trouble. He even shared with me a product that he uses to repair cracks in drywall. He was very nice, and took the time to look and fix a couple of smaller items. He took about 2 1/2 hours to complete the job, and cleaned up everything completely. I have called the company to have additional work completed.

The workman was competent and pleasant. The work was performed very promptly. The job was reasonably priced.

When they came over to do the work I needed they didn’t give me the discount the flyer promised, and they charged a travel charge as well!

He completed his job in a couple days with the two areas we had agreed upon. He was up front and honest with everything and the price was what it should be, with no added charges. When he came over he noticed that our screen door gets stuck in the "open" position, which had been a problem since we moved in, but wasn't as high of an item on our to do list. He had an extra part for the door and fixed that in a couple minutes no extra charge. Very helpful answering questions. I would contact this company in the future and recommend their services to anyone looking for quality work done.