Mr Handyman of Waukesha & North Milwaukee County

It was fine. I didn't have a problem with the storm door that they fixed. It was okay. It got the job done but it wasn't really pretty. It was an old storm door. The screws had pulled out of the wood and had been repaired several times, it just wasn't working, so he was able to fabricate a metal plate to put in there and attach that, screw that in and then attach the door closer to that, so it's working, it's just not real pretty.

The overall quality of the work was good. The gentleman was pleasurable. He was a nice guy. He put it in and he was talkative. Everything was fine. He did a good job. I would recommend them. He did the job and he knew what he was doing. He did it professionally and has done it very well.

They did a good job. Theirs was the lowest bid out of the three or four people that I checked out. They had to take shutters down, paint them and put them back.

It went extremely well. They were responsive. They came when they said they were going to come; right down to the second. They performed the work that was requested and they kept true to their cost estimates. The repairs have lasted for two years; just long enough which was what I needed, long enough so I could afford to replace the pergola. So I am extremely happy because I was concerned the repairs were not going to be structurally sufficient to last as long as they have and they have. They are not cheap but you get extremely good quality work. I didn’t think anybody could make that pergola last at all but they did.

He showed up and he was very professional. He came on time, analyzed the problem and said it will take X number of hours to do the work and he was spot on. He was very friendly and told me how he began as a handyman. It was something he wanted to do for sometime and he is good at it.

He did an absolutely beautiful job. I really feel that the price was fair. It has held up beautifully. I have no complaints. They cleaned up beautifully.

They were very expensive compared to other handyman services; that is why I stopped using them. I had a big issue with their professionalism. I would probably not use them in the future.

We live in a mobile home, there was only a small piece of siding that got affected, they were more interested in the fence that was across the way that is owned by the owner of the mobile court. They were more interested in fixing the fence which is owned by the mobile court owner. It was probably a $250 job probably to fix it which we still don't have fixed. He didn't even write up an estimate or anything. We asked multiple people to please write up an estimate and nobody was willing to do it. My sister in the last year to do a job and she was more than happy with him but to do this little, tiny job, they were not willing to do. If you have this huge job that's worth thousands of dollars, yes, the kind that you probably have to take a bank loan out, yes. But if you have this menial task that's probably beneath them, no. They didn't even gave us an estimate, they didn't want to do it.

Sent an email to get a quote. Got bac to send them my phone. Sent it. After 7 days no return. After all bad reviews I am not going with them.

Installation went without a hitch. Friendly, expeditious, professional service. I had been concerned about this installation because Home Depot installers claimed I ordered the wrong size door for the space and seemed to want to create barriers to getting the job done (like scheduling me weeks out). I had faith in the manufacturer (ironically a supplier of Home Depot) and in my measurements. And I really had the feeling Home Depot didn't want to do it. Mr. Handyman just came out and did the work. Fit was perfect, door looks and functions great.

The work to be done at my mother's home was "estimated" at approximately $750/7 hours of labor which broke down to $90+ dollars per hour plus materials. The worker showed up at 8:30 a.m. as promised and finished part of the work by approximately 8:30 p.m. This did include trip to the store for some unexpected but needed parts and a side trip to another job site. He had not yet completed the faucet replacement. He was to return at 8:30 a.m. the next morning. He called me at 7:20 a.m. the next morning and said he was on his way to my mother's home but did not have the tool needed to bore holes in the tub for the new faucet. He did, however, leave the bill and despite my asking him to do so, made no contact with my mother. I attempted to reach him at 11 a.m. wondering when he would be returning to my mother's home, as she had already had to cancel a medical appointment to accommodate the second day of work. I was told he would be there after 3 p.m. By 3:30 p.m. my mother rescheduled for another day. I found it funny that I had received a customer satisfaction survey prior to the work being completed. I did contact Mr Handyman to ensure that the bill would not be paid until the work was complete. They were agreeable to that arrangement. On the new date the worker showed up on time and finished the faucet installation. He did require my mother to sign another work order/bill for the faucet work prior to the job being started. The worker failed to clean up his mess where the new floor under the water heater was installed. He also did a poor job of reinstalling the paneling and trim that covered the access to the tub water supply. I will say that the trim was not in the greatest shape to start, but there was a complete length, albeit in segments, that held the paneling in place. After his work, there are simply small, non continuous segments of trim holding the paneling in place. Her final bill was $1,165.10 and according to the worker she was not charged for his shopping time and only charged half the labor time for the faucet installation. I did read at least one review on Angie's list that Mr Handyman did not honor their estimate, but I opted to go with them anyway. Most of the work was done well, but I would not hire Mr Handyman again due to the significant difference in the estimated number of hours to complete the job vs. the actual time to complete the work resulting in an increase of over $300 in her final bill.

I called to check availability and rates for a handyman to install some doors and light fixtures. The secretary took my name and number and stated that scheduling would get back to me with availability. No one ever called back. Three days after my initial call, I called back explaining that this was my second call. The secretary took my info again and list of projects to be completed. She stated I would receive an email with an estimate. I never received an email, estimate or return call. . Also they charge $96/hour along with a one time fee of $58 for travel I guess. This is expensive compared to others I have researched.

I had a very good experience. They were very prompt, courteous and very nice.

Great - no complaints. They returned my calls and emails most importantly.... they showed up on time- they completed the work in 1 day - cleaned up afterward--Would absulutely use them again.

I use the same person over and over again which they are allowed to do. You can have whoever is available when you want or you can have the same person over and over. It is very easy to schedule stuff. If you need them on a specific day they are pretty good at getting me in. I paid them on hourly basis and the things I have done was for three hours and they will go on drive if they don’t have them on truck and it has happened to us once.

Chad is really, really good at what he does when it comes to repairs and upgrades. There was a bunch of stuff that needed fixing at my duplex and Chad was fantastic. The best part of the service is Chad had a idea for a door closer on the door from the attached garage to the back hall that was brilliant. I had bought one of those auto closers you see on screen doors but Chad was afraid a taller person would get poked in the eye by it in the cramped quarters of the small garage. He came up with a much better solution. Using his expert carpenter skills he modified the door hinge area of the wood door and installed spring loaded door hinges. I have never seen them before but do they work great! Now when one of my tenants leaves doesn't remember to closet he door behind them, the door automatically shuts itself now. Much safer for everyone in the building and way more energy efficient in the cold winter months. Chad is the best!

On March 27, 2014 I had an appt with Joe for 8:30 am. By 9:15 I called the office, Debbie answered, she didn't apologized for the delay, just said the office was hectic and she was sending Marty, the owner, and he will be there by 10. Marty showed up closer to 10:30, saying it was a hectic morning. We went over what I wanted done, and he said he will get back to me with an estimate. April 7, I called since I had yet to received an estimate, Marty answered the phone saying, he had some family issues and will get on it. I said not a problem. April 21, I called again to inquire about my estimate, Debbie answered and said that Marty had some family issues, I said not a problem but I would like to get the estimate, she assured me she will let Marty know. April 29, I called again to inquire about the estimate, Debbie answered and said she will let Marty know and that I will receive a call the next day (april 30) either from her or Marty. April 30 - no calls from either May 1, today, I called, Marty answered, I asked if he remembered me he said yes, I asked for my estimate and also said I feel as if he didn't want my business. He got very loud and said he was working on it with all these other companies...then puts me on speaker phone. I asked him what is up with the attitude? I have been very polite thru out. I said all I want is an estimate and it has been a month, and I thought they were nice when they came out last summer to give us an estimate (at that time I really didn't know what I wanted, this time I did), as I was trying to tell him that I thought they were nice, he hung up on me. I am not sure why there was such a delay with my estimate, all the other estimates was in within 7 days. In fact the estimate from his company last summer was submitted within 7 days after meeting. I have been polite and courteous thru out this past month, when I said I feel as if he didn't want my business, I said it in jest, I absolutely didn't not expect such over the top reaction from him. Why come out if they didn't want my business? Or why not tell me after the second phone call? Marty Putz is totally unprofessional and I will not recommend this business to anyone. I do not care whatever type of awards Marty has received, his dealing with me has been unprofessional and a disgrace to those in his industry.

Excellent service. They came in and diagnosed it for a reasonable price.

They did an excellent job but they were an hour late and didn't call to tell me they were going to be late. They are also very expensive.

Well now I have met all the great people at Mr. Handyman and Chris was fantastic too. So for your projects big and small I can definitely recommend this great provider. The project was more complicated than it sounds because Chris had to drill through existing tile to install the new towel bars. No tiles were chipped or nicked which was great because I didn’t have any spare tiles. Chris is an expert at what he does. Some of the towel rods were too long and he had to cut them to fit but everything turned out better than perfect. These are great people to work with as their office is easy to schedule with and the field guys are very, very dependable.

Good service and very professional. The costs for the services were very expense.

Fast, friendly and professional describes the work done by Jerry of Mr. Handyman. When I called in to schedule the person in the office was fantastic and I knew exactly what time and day to expect Jerry. Who is a peach and was very thoughtful too and completely did the work and cleaned up so everything is as good as new. This sounds like two simple things but it was not. The first installation of the large, multi-tier towel bar was not done correctly by another vendor and when it fell off the wall it left two gaping holes. Jerry installed it securely and perfectly patched over the holes. Great job!!! I would recommend this company to anyone you has those lists of things that need to be done well as their home too.

They did a fine job cleaning the gutters, but when I tried to get them back for some repeat business, they never responded. I asked him about several other things while he was here and he seemed interested, but I have given up and hired others to take care of those jobs.

The gentleman came out...he was very nice... made a list of the things we wanted done...provided a quote....then never showed up or called us.

They were outstanding. Treated my home as if it were their own. Protected stairs, walls and furniture as they were removing items.