Masterguard Pest Control Inc

I have been using MaterGuard for about 4 years now and recently I have noticed the customer service is going down the drain. In the last two weeks I called several time for mice problem at my property in Milwaukee and nobody answered the phone. I even left message but nobody called back. Finally I got hold of a Ven. We decided to meet at the property on Thursday Oct/15 at 3:30pm. I came to the property and waited for him but he did not show up. I called him and seemed liked he had forgotten to come to the property. He told me he will call me back in a couple of minutes. Its been 3 hours and he did not call. Its very disappointing to see the service going down the drain as I had good experience in the past

Very well! pleased with prompt courteous service. Ryan came out promptly. He inspected inside and outside of house and garage. Filled some gaps to prevent entry. Explained whole process and what to expect. Very thorough. He also sprayed for spiders and other insects. He set bait stations. He will come back in a month to check everything. I am going to have their services on a regular basis. Ryan was terrific!

They offer an initial fee but you have to subscribe to a contract. I was okay with that but they initially said they would come back in 3 months. I have received three visits in 4 months. Each time they charged me. I want to cancel but I will still pay a cancellation fee! The $79 will turn into more than you bargained for! If you have a duplex you have to pay for both flats even if the house is used as a single family!

They come out 4 times a year. They will come back if you need them to for specific issues. The $92 is for a quarter. They haven't always come back to check stuff they should check. I've actually called them to say they need to check this stuff because I can't always check it. We have mole traps out and they have to re-bait them. I will see my lawn getting chewed up and call them.

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All is going well. They treat each quarter and come back out when called also. Voles management seems to be effective. They are detailed and will ask if there are special areas that need treatment whether inside or out. Each visit they treated basement, garage, all through the interior of the house as well as the outside of the house including bushes. They seem to be very thorough.

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I really like the guy that came out. They really do a good job.

Back last month on September 24th Aaron from Masterguard came over and did an outstanding job in treating a couple of couches and three beds in my home that had bed bugs. This was the first of three appointments scheduled 30 days apart. He spent nearly 3 hours in our home while my wife and I took every article of clothing in our house to a coin laundry place to heat treat our clothes. From the onset I felt very comfortable with Aaron and left him in our home alone. I was very pleased with Aaron and how he handled himself. My wife and I have no idea how bed bugs showed up in our lives but I'll tell you once you see one in my opinion you need a professional to come in and treat with their chemicals. Initially; I attempted to handle on my own but in no time felt over whelmed so I went to a professional. I called a large company initially who recommended heat treatment but because of the expense I decided to go with a chemical treatment instead. . For our second treatment today I met someone who was also very experienced in bed bugs. His name was Dave and he too went way above and beyond on how he handled himself. The second treatment is much shorter lasting only 45 minutes to an hour but Dave too was just outstanding in his performance as Aaron was. From the onset I felt very comfortable with Dave and enjoyed both his conversation and his demeanor. Dave told me a bit of his history and experiences as he worked away both in NYC and in the windy city as a bug guy and I'll tell you.... my tiny infestation wasn't nearly what Dave has seen. Very interesting and friendly guy. At the tail end of our appointment I asked Dave if he could quickly spray my basement for spiders for an additional charge. At no additional expense to me he quickly sprayed the basement, the complete exterior of my 2500 square foot home and knocked down a couple of bee nests way up on top of my home with an extremely long pole. At the conclusion of all of his extra effort with no additional charge I mentioned to Dave that I'd be writing a review for Masterguard in Angie's List. If I could rate A++++ I would. In conclusion; the first treatment cost $500.00 back last month; today's treatment cost $250.00 and next month it will cost us $250.00 for the final treatment. Masterguard is doing something right because if they have quality people like Aaron and Dave working for them they're going to be going places. I have not seen a bed bug alive since last September and I'm hopeful I'll never see another one again.

A guy came around the neighborhood selling service. It was a good price, so I signed up. Oops-I could have gotten an even better deal thru Angie's List. He came at the tail end of the service window. But did a great job. Clean and neat. I was glad I got the service. Was happier than with my last provider.

We used them because they approached us.

When we moved into our home last year, we experience various pest related issues. Since using Masterguard, all issues have gone away

It was good. They did a number of services, they have been out about 3 times. They were very professional. They were on time. They answered all questions and all concern in their products. They do a good job. They were able to follow up as well.

Technician arrived on time. He was very prompt and courteous. He took the time to examine the house and property before making recommendations. Explained options before application of the pesticide. He explained the service contract before leaving. I will be using Master Guard Pest Control in the future and would recommend them to others.