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J & S Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

J & S Carpet Cleaning

Business highlights

53 years of trusted experience
Emergency Services Offered

Services we offer

Carpet & Rug Cleaners,Carpet & Rug Cleaners-Water Extraction,Water Damage Emergency Service,Water Damage Restoration

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.9156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 156 reviews

Karen O.
12/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Fantastic - the two young men who performed the service went above and beyond to get out stains, and were very professional and pleasant to work with.
Description of Work: Carpet cleaning - whole house carpeted areas, sofa, two area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Margaret J.
09/2017
5.0
carpet cleaners
  + -1 more
the rugs needed to be cleaned and J&S did a fine job.
Description of Work: area rugs were soaked with flood water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phil T.
04/2017
5.0
carpet cleaners
  + -1 more
It was great and very professional.
Description of Work: They did 2 rooms. Cleaned stains out of high traffic areas and a long stain from a mirror.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan C.
01/2017
4.0
carpet cleaners
  + -1 more
The overall cleaning was just fine. There were two spots. The darker one disappeared, but the other didn't. Instead of having them return, I used Oxi Clean and it's almost gone. The spots weren't properly treated by us in the first place, so I can't complain.
Description of Work: All of our carpeting (three rooms and a hall) were cleaned.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

NANCY R.
10/2016
5.0
carpet cleaners
  + -1 more
My dog had gotten sick on our bedroom carpet about five years ago. Since I am retired, I decided I should clean my own carpets to save money. I had tried to get rid of the spot using any method and product known to mankind (well, at least anything that sounded reasonable). I did find one product that would pretty much remove the stain, but the stain would return within a month or less. I had used J&S several years ago before retiring and decided to try them again. I really didn't have much hope they could get rid of the stain since by now, it had been around a long time and through several do-it-yourself cleanings. But magically, the stain was removed by J&S. I have waited a little over a month to post this review fully expecting the stain to reappear, but it has not. How I wish I had called J&S when the dog first got sick and stained the carpet. I did not comment on price because I did not shop around and don't know what the going price for carpet cleaning is. However, for me, J&S was well worth what I paid.
Description of Work: Living room, bedroom, and stairs cleaned.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tina C.
10/2016
5.0
carpet cleaners
  + -1 more
J&S employees were very punctual, efficient and professional. They were able to move some of the furniture. I noticed after they left that there was an area by our patio that looked like it needed more cleaning. J&S stood by their customer service promise and it was taken care of. I will use them again.
Description of Work: We needed a full house carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bonnie Z.
10/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a spectacular job. We have two dogs so things get pretty dirty. Both of the workers were very friendly, courteous and did a great job.
Description of Work: Had living room carpet, love seat and sofa cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Bonnie Z.
04/2016
5.0
carpet cleaners
  + -1 more
It went extremely well. They did an excellent job! I've used other services in the past and will definitely use this company from now on. They were very thorough and removed some old, tough stains.
Description of Work: Cleaned carpet in bedroom, hallway and stairs. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MARILYN A.
01/2016
5.0
carpet installation, carpet cleaners, oriental rug cleaning
  + 1 more
Got some large spots out of my carpet that others were unable to previously. I thought I was going to have to lay new carpet in the the room, which would be quite expensive. They were prompt, fast and very thorough. They were very respectful, professional and friendly too. I would definitely recommend them and am super happy about their work!
Description of Work: Cleaned two large bedrooms, family room and 3 large area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

OLIVER D.
12/2015
5.0
carpet cleaners
  + -1 more
Super friendly. Very professional. Job extremely well done. Can only recommend.
Description of Work: Provide a carpet cleaning for all carpets in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Dennis B.
12/2015
5.0
carpet cleaners
  + -1 more
Excellent work; good attitude.
Description of Work: Cleaned carpets in three rooms, hallway, and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

Mark D.
11/2015
5.0
carpet cleaners
  + -1 more
I'd used J&S a number of times years ago and was very satisfied. We moved out of their service area for ten years and when we moved back, I was happy to call on them again. Customer service was great. They were willing to accommodate us to arrive right after our closing on a Friday afternoon before we moved in. The quality of cleaning however wasn't what I remembered or expected. It seemed like more of a surface cleaning than a deep cleaning. I let them know what I thought and they gladly stood behind their work to satisfy me. You can't ask for more than that.
Description of Work: They cleaned all carpet before we moved in.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Courtney H.
11/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
We could not be more pleased. Our carpets were stained and dirty from the previous owners, and J & S cleaned them so well. We were impressed with how many stains they got out as well as how the smell of the basement was improved once they were done. We had them clean the upstairs (3 bedrooms) the stairs going down to the main floor, the main floor bedroom, the stairs going to the basement, and the entire basement. When I arrived at the house later, they left information and spot remover for future spills as well as shoe covers for the movers. We have them on our list to come in and clean the upholstered furniture next. Well done!
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Leo B.
10/2015
5.0
carpet cleaners
  + -1 more
They showed up on time; worked creatively on tough stains; cleaned up after themselves and were very courteous.
Description of Work: Cleaned most of the carpets in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Shelia Y.
10/2015
5.0
carpet cleaners
  + -1 more
J&S has always been professional. They did a great job and even let us use their blower overnight (and requested that we put it on the porch in a bag for them to pick up the next morning). Foam or plastic squares were placed under the furniture for protection. Signs were left in a couple of area reminding us that our carpet was wet. I liked the fact that they racked the carpet when they were done shampooing. We always get a friendly reminder when our next recommended cleaning is due. I don't recall the price, but is was under $200. I would definitely recommend then.
Description of Work: Cleaned living room, bedroom, hall, stairs, and sunroom carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark B.
09/2015
5.0
carpet cleaners
  + -1 more
Did an excellent job. All aspects went extremely well. We will use them in the future as well as recommend them to all of our friends.
Description of Work: Cleaned carpets in all of the high traffic rooms and areas of the house. Did some spot removal fixing as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Karen M.
08/2015
5.0
carpet cleaners
  + -1 more
We've used J&S several times now, and each time they came in cheap, good and fast! Can't say that about most contractors.
Description of Work: Cleaned spots on carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gayla K.
07/2015
5.0
carpet cleaners
  + -1 more
They were prompt, courteous, and did an outstanding job of cleaning the carpets. I found the overall pricing to be a real bargain.
Description of Work: Cleaned carpets in main living area, 3 bedrooms and a basement family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$197

Sara T.
06/2015
5.0
carpet installation, carpet cleaners
  + 0 more
. I had a little mold problem and I was concerned it was in the carpeting. Prior to setting the appointment the owner of the company came over to evaluate the carpet . When the technicians came to the sppointment They explsined what treatments and cleaning products they were going to use. They were respectful to my house and wire covers over their shoes.
Description of Work: Clean basement carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Anna S.
06/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They picked up my area rugs (5 of them). The Tech thoroughly explained the process it would undergo. The office called upon receipt of area in shop and found other items (pet urine) that needed to be treated. Advised me of all costs. I agreed to costs. They cleaned the rugs and within a few weeks (to allow for drying and other spot treatments) the rugs were ready to be delivered. The process was thorough. They did an excellent job and I would definitely use them again in the future as well as recommend them to whomever needed area rug or floor cleaning.
Description of Work: Picked up, cleaned and delivered area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Ron S.
06/2015
5.0
carpet cleaners
  + -1 more
They came in a timely manner and removed the spot. My wife felt she could see the spot the next day. they returned that day and treated the area again. We cannot see where the wine was spilled. Professional, courteous, effective, prompt, friendly... the positive adjectives go on. Call them for your carpet needs.
Description of Work: cleaned a white carpet that had a red wine stain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jill P.
06/2015
5.0
carpet cleaners
  + -1 more
Very happy with the service and price. However, I don't remember the exact cost. It was very reasonable. We wll definitely use them again.
Description of Work: Cleaned carpet in 3 rooms, hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

judith K.
04/2015
5.0
carpet cleaners
  + -1 more
They do a very good job and they have a very good guarantee. Previously when they were here, after a short time after they were here, I noticed there was one area that still didn?t look that good to me and they came right back for free and re-did it. They really care about that. The price turned out to be more than I thought it would be but I don?t think it was totally on the line.
Description of Work: We used J & S Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Judy M.
12/2014
5.0
carpet cleaners
  + -1 more
They really took their time and got out all the spots and after they were done, they "fluffed up" the carpeting so it looked like new
Description of Work: Cleaned the living room, dining room, stairs and upstairs landing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

KIM K.
11/2014
5.0
carpet cleaners
  + -1 more
This is the second time I have used them. They are very attentive to details, prompt and professional. I have recommended them to others and they have been equally impressed.
Description of Work: Picked up, cleaned and delivered Tibetan rug. Helped place furniture on top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Contact information

1710 Arthur Ct, Waukesha, WI 53188

www.jandscarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Carpet Sales and Installation,
Drapery Cleaning,
Water & Smoke Damage,
Radon Detection & Reduction

FAQ

J & S Carpet Cleaning is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

J & S Carpet Cleaning accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, J & S Carpet Cleaning does not offer free project estimates.
Yes, J & S Carpet Cleaning offers eco-friendly accreditations.
No, J & S Carpet Cleaning does not offer a senior discount.
Yes, J & S Carpet Cleaning offers emergency services.
No, J & S Carpet Cleaning does not offer warranties.
J & S Carpet Cleaning offers the following services: Carpet & Rug Cleaners,Carpet & Rug Cleaners-Water Extraction,Water Damage Emergency Service,Water Damage Restoration

Contact information

1710 Arthur Ct, Waukesha, WI 53188

www.jandscarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM