FIVE STAR MOVING & STORAGE

The estimate process was smooth...Ike seemed reasonable...the day of the move quickly approached. They showed up with three workers and Ike. One pile of boxes and none of the workers even had tape dispensers. What I was quoted as taking three hour took twelve hours, my wife and I ended up assisting with the packing for ten hours ourselves including packing. On top of that, we were asked to share the cost of ordering lunch for the team, they used our own materials for packing, and caused us to delay ourselves leaving by a day. Upon arrival, only two men were sent to Denver and they were their unpacking for nine hours. For the most part, items arrived okay...couple broken glasses and few oddly packed things, but the disturbing thing was the lack of help, the using of us as their workers and the disparaging attitude when we would ask questions. For local small moves, use them, but for any distant move, PLEASE go somewhere else.

My daughter and new husband were moving to FL, and she had just a small load to move, but too much for her car. When I called, the owner first tried to help me think of other cheaper ways she might move her belongings, but my daughter was uncomfortable driving a truck or towing anything on her car. The owner apologized that there was a minimum rate he would have to charge, but we decided it was worth it . The movers came early on a Sunday morning, to accommodate our schedule, and they were very professional and kind. We were told the delivery would take extra time because they needed to wait for a larger truck that was going to FL. Unfortunately, a larger truck did not become available in the promised time frame, so the owner had the items delivered in the original small truck by the gentleman who picked up the load in Milwaukee. As a result, I can't imagine the business made much (if any) profit on this move, but the owner held his word above any profit and delivered the load on time, and in perfect condition. We are beyond impressed!