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CertaPro Painters® of Waukesha County

Exterior Painting, Interior Painting, Pressure Washing,

About us

At CertaPro Painters, our reputation is based on Certainty — your Certainty of a job well done. We focus on the details of every project — interior and exterior — and we focus on you, our client.

Business highlights

24 years of trusted experience

Services we offer

Interior & Exterior Painting. Deck Refinishing. Fence Staining. Light Carpentry. Power Washing. Popcorn Ceiling. Wallpaper Removal.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.2109 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
13%
3
9%
2
7%
1
9%


Rating CategoryRating out of 5
quality
4.2
value
4.1
professionalism
4.3
responsiveness
4.4
punctuality
4.4
Showing 1-25 of 109 reviews

Kathy W.
10/2022
1.0
house painters
  + -1 more
1st of all, we went with his company for the reputation they have. However, what a disaster. The original project was simply to paint the house. the paint was peeling off, so primer was to be used. The 1st team that came out to our house, had no idea we were suppose to have primer on the house. They looked confused on the concept of primer. I’ll cut a long story short. We expected the job to done right the 1st time by a team of professionals that communicated what they were doing. We asked lots of questions and even went to the higher ups to question the 1st teams workmanship. Communication was simply poor and the house was terribly painted. Our siding is and will never be the same as they put a bondo agent on our house and ruined the look of the siding. Their thought of fixing the peeling paint and never told us or asked permission to do so. I also don’t think they originally did 2 coats of paint, if they did, all the spots that were missed originally, would not have been missed, but covered up. In conclusion, after having a discussion with the next level ups and them coming to our house several times. we had 4 different teams come to our house trying to fix what the 1st team did. Also, 2 different teams come and clean up the over spray that was on our new deck! We do appreciate the effort from Amber and Joe, for what they had done for us, they were considerate and agreed with the poor quality of work. We are disappointed with the end game of basically telling them we are out and breaking our contract with still paying 50%. I would not recommend, our story has been passed along and many already know not to use them.
Description of Work: House exterior paint

Rating CategoryRating out of 5
quality
1.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0


Mark H.
10/2021
2.0
house painters
  + -1 more
From signing of the contract in May with a start of work in July, I received a single email in June as follow up. I did not hear back from anyone after that until September. I would have expected at least one or two calls when you are 2 months behind on your schedule. I received a call to start work. The crew scheduled for my job was unaware of and unable to perform the carpentry repairs listed on the signed contract. Then I received no more communications. 3 weeks later a new crew finally contacted me. They were given no overview of the carpentry repairs on the contract. They also had no record of what color they should paint the house. I took time off work to pick colors off the Sherman Williams website and walk the crew lead through the repairs. They replaced 1 trim board on my chimney stack and part of a soffit (they filled the remainder with putty and painted over it). $100 was the lumber cost and $1900 for labor?! At least I have paint colors for when I re-do the putty filled wood replacement on the rest of the chimney stack. I know Covid made it hard to find worker, but it did not make it harder to pick up a phone or make sure your crews were set for the work on the contract. It was a lot more project management than I had planned for coordinating the departments and staff of your company Certa-Pro.
Description of Work: Exterior housing painting - wood repair

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0

$10,038.75

Brian V.
06/2020
5.0
interior painters
  + -1 more
They were excellent. I highly recommend them.
Description of Work: They painted my house.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from CertaPro Painters® of Waukesha County
Thank you for the business and the review. We all appreciate it. Steve L

Stan W.
06/2018
5.0
drywall, interior painters
  + 0 more
Fast-Efficient-Professional-As promised It is always a good sign when the service gets back to you quickly regarding a quote. Gary was the estimator and spent time understanding our expectations on the drywall repair. He suggested that the work be done on a time and materials basis which came in below estimate. Pedro did the wall repair and painting. Professional, very attentive to clean up and pleasant to work with. CertaPro was the lowest bid on the work and I was a bit concerned about working with a franchise, but everything was finished quickly and the job was beautifully completed. I generally paint myself and hired a contractor because we wanted the walls to be restored to a near new condition. I may not paint again Great job
Description of Work: Repaired Wall Surfaces and Painted Family Room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from CertaPro Painters® of Waukesha County
Thank you for the business and the review. We all appreciate it. Steve L

B L.
02/2018
1.0
deck cleaning, interior painters
  + 0 more
Professionalism equaled out at 3 - crew was awful, owner/manager was very responsive but he simply couldn't make up for the absolutely awful job the crew did short of entirely redoing the job. I wasn't going to do a review - I just wanted them to go away. However I found another area that needs to be repainted today and that pushed me over the edge. I'm at a point where I'm just going to repaint some rooms this summer since the touch up job is endless. They painted about 75% of my interior in fall. The original crew was absolutely awful. Didn't remove face plates, didn't 2nd coat certain areas, Paint streaks on new wood furniture, bad taping on trim, didn't remove all of the taping from trim. Didn't do anything to clean up paint that seeped through the tape. Didn't edge the ceiling in some rooms (probably all - some walls are just so tall that I can't see the corners well), and on and on (20 page report to manager with pictures). A ridiculously awful line where paint changed color. The manager/owner came to discuss with me and was excellent and concerned that the job was so bad. He sent his best guy to fix areas, and he did. But then I kept finding more and more areas that were bad. Lower level - didn't second coat the bottom 2" of the walls - didn't edge the ceiling - didn't second coat around ceiling fans, etc. Manager/owner was going to send another crew to do more fixing but I told them I didn't want them here again. It was less stressful to say "just go away" then to deal with everything. In hindsight I wish I would have insisted that they entirely repaint more areas. I give the manager/owner a lot of credit for his response. If you choose to use them have them ensure you that the crew that did my work will not do your work (they should know who I am from this review.)
Description of Work: Interior Painting

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$7,000

Georgine S.
11/2017
5.0
interior painters
  + -1 more
Excellent - We have used Certa-Pro in the past and will use them for future painting needs. They do good work and are very neat.
Description of Work: Painted a bedroom and a bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Chad S.
09/2017
5.0
interior painters, cabinet refacing
  + 0 more
Great, knowledgeable, professional, efficient too.
Description of Work: Everything went Great. From start to finish. I couldn't be more impressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Dave J.
09/2017
5.0
house painters
  + -1 more
Great service and friendly painters
Description of Work: House painted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Lois S.
09/2017
5.0
house painters, interior painters
  + 0 more
Our sales person, Chad, was very accommodating giving us a realistic schedule of the work to be done. The crew was excellent, courteous, and hardworking. They stripped wallpaper, applied the drop-down finish and painted every room. The crew did an excellent job keeping furniture doors and cabinets as well as the carpet and floors covered in plastic to keep everything free of paint mess. Since this project involved every room in our house, this amazing crew was able to work around us as we still lived in our home. The pricing for the work was realistic and the crew met all the goals of our project. We will definitely use CertaPro for any future work.
Description of Work: Stripped wallpaper, applied drop-down to all walls, painted all walls and ceilings

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

gerald W.
09/2017
5.0
house painters
  + -1 more
Job looks good and things went very well.
Description of Work: interior painting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LEEANN W.
09/2017
1.0
house painters
  + -1 more
It looked great at first. Within 2 years, it looked terrible. Paint is chipping and peeling right off of the house. I tried calling and they never returned my calls.
Description of Work: We had the exterior of our house painted. We paid for 2 coats of paint because they promised that we would get 10 years wear and tear. It's only been 3 years and the paint is chipping and peeling off of our house. It looks terrible. I called and left messages and they never returned our calls. Very dissappointed!

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$8,000

Response from CertaPro Painters® of Waukesha County
An email was sent to the customer on 9/26 in hopes of learning more about the home's issues. We painted the project in 2013 and have no record of a need for warranty work. We did an interior project for this customer last fall and received a 10 out of 10 score. I think there might just be a miss understanding about our warranty and any issues on the outside of the home. We have made ourselves available to come out and take a look at the customer's concerns and make suggestion on how any peeling issues can be taken care of. We are looking forward to the customer's returned email or phone.

Helen E.
09/2017
5.0
drywall, wallpaper removal, interior painters
  + 1 more
It was tremendous! John was exceptionaly efficient, neat, and helpful. He even helped me replace the furniture and hang my new sheers and drapes! He completed the work on time, was very punctual and pleasant to have in my home.
Description of Work: CertaPro painter, John, painted my living room and hallway. He also had to do extensive drywall repair on a corner of my living room that I had removed wallpaper from.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim J.
09/2017
5.0
deck cleaning, pressure washing, house painters
  + 1 more
Went well. The crew was friendly, efficient and professional. They did a nice job cleaning up too.
Description of Work: Full exterior house painting

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

James L.
09/2017
5.0
woodworking, house painters
  + 0 more
Very well. Crews showed up on time. Were very professional. Only small quibble is that it wasn't explained clearly to us when we needed to have doors and windows open so they wouldn't stick when they were repainted. But overall, we are happy with the job. We would use CertaPro again.
Description of Work: Needed whole house re-stained. Prep work was vital. Carpentry was required in several places.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

rick K.
09/2017
5.0
house painters
  + -1 more
excellent ... professional team / did a great job! House looked terrific when done
Description of Work: we had all of the trim on our house painted to update it ...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna B.
09/2017
3.0
wallpaper removal, interior painters
  + 0 more
Once I signed the contract and paid the deposit I had to wait 6 weeks to be placed on the schedule and there was no further communication from my sales rep unless I initiated it. I was originally told it would be the first 2 weeks of August. By the end of the second week in August it was me initiating communication to see exactly when they were coming. As expected, they now weren't able to come those first 2 weeks in August and when the end of the second week of August approached it was me again reaching out to the sales rep to find out when they were coming as I had to make arrangements with work on my schedule. At the end of that week I was told maybe Friday but as it turned out it was the following Monday, week of August 14th, that they were to start. Again, I only found this out by contacting my sales rep over the weekend for confirmation that they were coming on Monday. His response was, "...didn't they call you?" No one called me until Sunday afternoon to tell me they were coming the next day. This project got off on the wrong foot from the start. While the 2 painters did an excellent job on an outdated bathroom covered in wallpaper, it was only after they left I discovered a nickel sized noticeable dent in my freshly coated knockdown ceiling -- almost as if it was bumped by the handle of a paint brush and they didn't notice it. I did not get a chance to inspect the bathroom before they left because the lead painter was having me sign off on paperwork and make arrangements to pay while the other painter was doing touch-up. Otherwise I would have pointed it out to them right away. Now while I have been cleaning and redecorating I've noticed a splotch of pain on my 6-panel pine door (which wasn't painted) that I can't get off without damaging the finish. I contacted my sales rep about the dent in the ceiling as soon as I noticed it and over the course of 10 days it was constant follow-up on my part to try and get this rectified. Finally, after pressing for a resolution again he told me he wasn't sending the painter over for a 1 minute job and that he would come over right then because he was in the area and he wanted to get into the house. His rudeness, and clearly showing what an inconvenience this was, made me uncomfortable to have him in my home and I declined telling him I was unhappy with his lack of customer service and professionalism, and that I would not be using CertaPro for the remainder of my internal painting project which they had provided me a quote on previously. Unfortunately, due to the sales rep's lack of customer service (once that contract was signed and my deposit paid) I can only give them an overall "C" grade. Had the actual work done by the painters not have been as good as it is, I would have rated them lower. I also feel that -- in retrospect and in talking with others -- that almost $1,100 to remove wallpaper (which I had done 1/4 of it myself in advance) and to paint a small bathroom was very costly. The professionalism rating of "D" and responsiveness rating of "F" is directed solely at the sales rep. The painters were very professional. The punctuality rating of "C" is directed at the painters as they were almost an hour late arriving on the job the second day. Would never use again or recommend CertaPro and now I still have to hire a handyman to fix the dent in the ceiling.
Description of Work: Removal of wallpaper in bathroom, paint walls, ceiling, and woodwork.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$1,060

Response from CertaPro Painters® of Waukesha County
[Member Name Removed], I am so sorry for your experience after the project was done. Please let us know if there is still anything that we can take care of. Feel free to call our office and talk to our Production Manager. I also apologize if you felt the job should have been started sooner. The information we received when the job was handed in was that the job could be done the week of the 7th or the week of the 14th. The crew we felt was best for your project was not available the week of the 7th. I do agree we need to continue to improve our office communication and we are in the process of correcting this. We now have a full time office staff member dedicate to office communication with our customers. While it may not fix every situation we believe the majority of our customers will find value in our efforts.

Thomas K.
08/2017
5.0
pressure washing, house painters
  + 0 more
Very well. The crew was hard working, informative and professional.
Description of Work: House painting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CertaPro Painters® of Waukesha County
Thanks for the review Mr. [Member Name Removed]. We do our best to help the customer understand what we will be doing before starting the work. We appreciate your business.

Carole I.
08/2017
5.0
pressure washing, house painters
  + 0 more
They came when promised, they did a super job, and cleaned up before leaving. All was done in a very timely manner.
Description of Work: I needed the exterior of my home painted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4

Response from CertaPro Painters® of Waukesha County
[Member Name Removed], Thank you for your business. I'm glad that Juan was able to deliver on the promises Glen made during the consultation. The house looks great!

Carol H.
08/2017
5.0
deck cleaning, pressure washing, house painters
  + 1 more
Great. They gave me a schedule and kept to it. The work was done in a week. The head painter gave me a daily update. There were a few areas that needed extra work. That work was done without additional charges. The crew cleaned up every day before going home. Never left a mess. The whole organization operated in a professional manner.
Description of Work: Complete exterior painting of my house and detached storage building. They also refinished my deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from CertaPro Painters® of Waukesha County
[Member Name Removed] - I am so happy that we were able to deliver on all of our promises. Jon and Norm our very dedicated painters and enjoyed working on your home. We hope we can do more work for you in the near future.

Dan E.
08/2017
5.0
interior painters
  + -1 more
Painter did a great job. Highly professional.
Description of Work: Painting interior

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CertaPro Painters® of Waukesha County
[Member Name Removed], I am so happy that you and Judy are enjoying your fresh coat of paint in the foyer. Please call on us when you are ready for that next project.

Richard C.
06/2017
5.0
house painters
  + -1 more
Everything was great. From the review and quote process through the actual work completion. Over a year later the house looks great.
Description of Work: Painted the whole house exterior and trim.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from CertaPro Painters® of Waukesha County
Thanks [Member name removed], I'm glad we were able to help.

Ronald K.
06/2017
5.0
house painters
  + -1 more
VERY WELL. THEY DID AN EXCELLENT JOB. WOULD REHIRE.
Description of Work: EXTERIOR TRIM PAINTING.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from CertaPro Painters® of Waukesha County
[Member name removed], we appreciate your business and look forward to the next painting project.

Alvin B.
06/2017
5.0
heating & air conditioning/hvac, house painters
  + 0 more
They worked out just fine for us. I thought it was worth the price. When the time comes, I would use them again. A crew came out and it took them three days.
Description of Work: They painted the outside of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arvind R.
06/2017
1.0
house painters
  + -1 more
I was not happy with them at all. They were sub-standard in their quality. The price was average. They cleaned up well when they were done. There was nothing that they did well in my opinion. I had to take care of it and I was not too happy about that at all.
Description of Work: They did exterior painting.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


John M.
06/2017
2.0
house painters
  + -1 more
We were understanding they were a good company. When the painters showed up one main came to pressure wash it and then he came back to paint the house. The contract said for brushed and rolled he spray painted it. He had two people working with him that were extremely inexperienced. I went around with him to show him how they missed some spots and and he touched them up. I explained to him in the contract it was for two coats he finally came back and did the second coat in an extreme hurry and go around the house and see large drippings of paint. He started off as a nice guy and then it kind of deuterated he was still nice the whole way through. The professional was extremely bad, he was an outside contractor for the company. Its pretty I like it and for the money I paid I could have done it myself.
Description of Work: Contracted to paint our house.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
punctuality
3.0

$2,700

Contact information

300 Travis Ln # 18, Waukesha, WI 53189

http://waukesha-county.certapro.com/?source=Angie

Service hours

Monday:
8:00 AM - 4:00 AM
Tuesday:
8:00 AM - 4:00 AM
Wednesday:
8:00 AM - 4:00 AM
Thursday:
8:00 AM - 4:00 AM
Friday:
8:00 AM - 4:00 AM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Exterior Painting,
Interior Painting,
Pressure Washing,
Deck Maintenance,
Wallpaper Removal,
Roofing,
Drywall,
Cabinet Refacing and Refinishing,
Finished Carpentry and Woodworking,
Heating and Air Conditioning,
Stucco,
Wallpaper

FAQ

CertaPro Painters® of Waukesha County is currently rated 4.2 overall out of 5.

Monday: 8:00 AM - 4:00 AM

Tuesday: 8:00 AM - 4:00 AM

Wednesday: 8:00 AM - 4:00 AM

Thursday: 8:00 AM - 4:00 AM

Friday: 8:00 AM - 4:00 AM

CertaPro Painters® of Waukesha County accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, CertaPro Painters® of Waukesha County offers free project estimates.
Yes, CertaPro Painters® of Waukesha County offers eco-friendly accreditations.
No, CertaPro Painters® of Waukesha County does not offer a senior discount.
No, CertaPro Painters® of Waukesha County does not offer emergency services.
Yes, CertaPro Painters® of Waukesha County offers warranties.
CertaPro Painters® of Waukesha County offers the following services: Interior & Exterior Painting. Deck Refinishing. Fence Staining. Light Carpentry. Power Washing. Popcorn Ceiling. Wallpaper Removal.
N/A

Contact information

300 Travis Ln # 18, Waukesha, WI 53189

http://waukesha-county.certapro.com/?source=Angie

Service hours

Monday:
8:00 AM - 4:00 AM
Tuesday:
8:00 AM - 4:00 AM
Wednesday:
8:00 AM - 4:00 AM
Thursday:
8:00 AM - 4:00 AM
Friday:
8:00 AM - 4:00 AM