Anderson Home Inspection LLC

We actually used Donn on 2 separate occasions. During the inspection of the first home we found, Donn found issues with the foundation. Since we had been so happy with his work that first time, we contacted him when we needed an inspection done on a second property. Donn's work was very thorough, from inspecting the property to providing written documentation. He also gave pointers during the property walk-through as far as how things should be maintained or improved. He is a very pleasant person to work with.

This inspector repeatedly called out mold in several areas of the home - when he actually never tested for mold. In fact, when I had an actual mold inspector in the house, he determined that Anderson was wrong, and it wasn't mold. Rather, it was rust and/or dirt. However, due to his repeated use of the word mold - the finance company and insurance company both put a hold on the home purchase process. In fact, the closing was pushed back - costing me tens of thousands of dollars. Anderson had no business calling out mold in his report when he never tested for mold. When I tried to contact him - even when his secretary was told it was an emergency and that we had to speak to him that day - she refused to help. She claimed he was at an inspection and couldn't be bothered. That cost me my closing date - because she wouldn't pass on the message. This company is more concerned with protecting themselves than helping the customer. I have never seen an inspection report like his - he obviously spent a lot of time making sure that he is protected - which gives him the freedom to make mistakes without any legal recourse for his customers. The worst part is that I used Angie's List in hope of finding a good home inspector - one that actually inspected my home. Anderson provided dozens of pages of useless information. But I did get a free binder....Actually, that binder cost me $450 - I didn't get anything else for my money except problems.. Don't be fooled. Go somewhere else.

We hired Donn to perform a home inspection, radon test, and mold test on our current home. We have hired Donn at least 6 times in the past to perform inspection services for us. This time, we are not selling or buying a house, but merely wanted to know things to be aware of and watch out for in our current home. Donn performed a thorough inspection and pointed out things that I never would have seen. He is always full of comments and ideas for how to improve issues and ensure the longevity of our home and the health and safety of our family. I have seen reports from other inspectors that do not provide the level of detail that Donn does. Donn has always done a great job and goes the extra mile to make sure he has a satisfied client. I would choose none other than Donn for my next inspection.

First, he made sure we understood all he could NOT do for us, which was a lot. Then he asked us if we wanted him to continue. We did, naively, thinking he might find something we didn't already know about the house. He barely checked anything and what he did check was what we already saw with our own eyes. He even missed the cracked heat exchanger in the furnace! This could kill us and it's right in front in the open and he missed it. All he did was tell us to call in other specialists. Big waste of time and money. Might be good for someone with absolutely no knowledge of anything but is of no use to anyone with ANY knowledge of home construction, the bare minimum even.

Donn was SO helpful and knowledgable! My husband and I are first time home buyers and he really took the time to explain every little thing he inspected. He easily accomadated our schedule, was prompt and very professional. We got the report the same day too. Donn also has allowed us to contact him regarding follow up questions which has also been very helpful. He put our minds at ease and steered us in the right direction on how to continue the home buying process. Donn ensured that the we knew as much as possible about every nook and cranny of the house, how to fix anything small or large, and how to care for a lot of things in the house too. We can't thank him enough!! Hire Donn for peace of mind!!

My wife and I found Donn not only a professional, but also to coin a phase "user friendly". He was very knowledgeable, he was able to locate some defects that needed to be repaired, or corrected which we used in negotiating with the sellers, and will be cured before we close. Donn also told us in the municipality we were looking at has a history of high radon gas, and he recommended we test the house, which is what we did. We found the house to have a high radon gas level which the sellers are going to mitigate before we close. Donn is a very down to earth person yet a wealth of knowledge. I recommend anyone thinking of purchasing a home to use Anderson Home Inspections ,LLC, and talk with Donn. Well worth the cost, because in the long run he could save you money and aggravation.

Donn is the ultimate professional in our opinion . At a very stressful time in everyones life of going through the home buying process, Donn put our minds at ease. He is extremely knowledgeable, courteous, answering and encouraging any/all questions. He was very thorough, gave us a great note book with tons of information to use in the future, as well as take notes as we followed him around. He really gives you all the tools so you can do your homework. What really made us feel good was the fact that once you are a client of his, you are always one. By that I mean that he let's you know that even at a much later time you can always call him and he's willing to spend time answering any questions that arise. I must add that he does have a great sense of humor, which also made the time enjoyable. I would highly recommend him to anyone- Thanks again Donn!

For most of us, purchasing a home is the most important investment we will ever make. The only thing more important than the purchase of the home is the precious cargo we move into that home ? our family. The last thing a home buyer needs is to worry about unforeseen problems with this investment and potential safety issues that could harm that precious cargo. We were very nervous about the inspection process and about the ?unknown? of the home we are purchasing. Donn saved the day. Not only is Donn professional and extremely thorough; Anderson Home Inspections is a dependable, highly regarded and reputable company to work with. He was able to get us scheduled quickly and we found NO ONE can compare to the knowledge and experience that Donn Anderson has under his belt. It took 1 minute of talking with him to see that any other company we talked to could not offer this type of work experience and knowledge. I currently work in the real estate industry and Donn came highly recommended by many different professionals that I have worked with; including realtors, appraisers, and Mortgage Loan Officers. He takes the time, is extremely thorough and has an unbelievable work history that allows him to share knowledge and experiences with his customer that are priceless. He has provided our family with the necessary information we need to make our buying decision and to prepare us for our future in our new home. We would definitely use this company again and would recommend Donn and Anderson Home inspection without reservation to everyone we know. Thank you Donn!

Our home inspections went really well. They were able to work with our schedule and Don took his time even though it was getting late!

We've used Anderson at least four times now and give him another Five Stars! This most recent inspection was described by our realtor as the most comprehensive home inspection he'd been to in 15 years in the business. Donn is a solid guy, down to earth, pragmatic in approach, and an advocate for his client. He's good at his job and clearly enjoys it; I learned a ton about houses just following him around again.

Donn was highly recommended to us through our real estate agent to perform a home inspection on a property we intended to purchase. The property is close to a hundred years old and was a short sale; and with both of these considerations in mind, we didn't want any surprises. The inspection itself cost $375 and we also had a radon test performed for an additional $125. Donn arrived on site to perform the bulk of the inspection before we arrived to get his summary. He walked us through the property and pointed out various concerns that could arise and signs of issues that had already presented themselves. Throughout this process he was very informative, professional, personable, honest and down-to-earth. He didn't talk over our heads or down to us, but seemed to find a happy medium for our level of understanding. Following the inspection, Donn provided us with a binder containing details of the home inspection as well as a list of professionals for any future work that we may have done and some guides for home repairs and home maintenance. We have now lived in the property for three and a half months, and the only issues we've run into are ones Donn warned us of and documented in his inspection report. Donn was very thorough, professional, and worth every penny!

Don Anderson is a thorough professional who knows what he is doing. I would recommend him to anybody in a heartbeat. He is disciplined in his process and expects you to follow suit. Take his instructions before and after the inspection seriously. He has only your interest in mind. I bought a home which was not the best maintained but Don's analysis made my buying decision easier.

Donn came prepared with a binder for us to take notes as he inspected the property. Before he began, we had a conversation about what he was going to do, he explained that he is an advocate for us in this process, and that he encourages us to be active participants in the inspection (ask questions!) and to learn from it. He spent a good amount of time checking the property from top to bottom and had a report and summary waiting in my email the next morning. I have the utmost confidence in his opinions and integrity - he has served as an expert witness in court and is involved with many professional organizations. His report is thorough and included photos to back up his findings. He also made notations when items were not up to standard code. Would I engage Donn's services again? In a heartbeat!

Donn was extremely thorough, very attentive to detail, gave us information not normally provided in a home inspection because he has vast experience in construction, remodeling, and inspection. He was willing to make any alterations we requested within the parameters of what he saw and provided excellent recommendations about what needed to be done on the home.

They did a great job and I would highly recommend them.

They are true to their word. He was thorough and on time. He had information written about the inspection when he arrived. He went through the house and presented and very complete report with pictures. The items needing fixed were in bold type. It even included a summary on the back.

Donn is a very friendly person if you can overcome the initial gruff reception. He will explain to you clearly what specific details are involved in the home inspection. He is very conservative and strictly follows the Wisconsin state code. He will refuse your business if you ask for something that is either beyond the code and/or he is not licensed and qualified to do. For example, according to code, the home inspector need not climb the roof to do an inspection. The best inspection of course would be to climb on top of the roof. In my case, the house had 2 floors and a gabled roof. Even though he initially judged from photographs that he would be able to climb the roof, on the day of the inspection, he realized that it would not be possible for him to do this. Similarly, he did not climb into the attic and walk around but merely observed from the attic access door. However, he was able to find defects such as prior water leaks, uneven insulation etc. My take on the few bad reviews are that the customers have expectations that are above and beyond what is in state code. Furthermore, one must understand that this is a purely visual inspection. Any hidden defects will not necessarily be found. It is the responsibility of the customer to further investigate by hiring a specialist. I have given a B for overall experience because it was what I had expected. I reserve A for experiences that are beyond my expectations.

I called Donn's number and his office manager was able to schedule the inspection about 12 days out. A few days later she called notified me of a cancellation slot that I could take so the inspection took place only 6 days after I contacted them. We also had a radon test done which was set up at time of inspection and Donn picked up the machine 2 days later. Done spend about 3.5 hours with us and even went into the crawl space. He identified several concerns and suggested we followup with professionals, which we did. Donn e-mailed us the report and summary that evening (4 hours after the inspection) He emailed us the radon report the same day he picked up his equipment.

We contacted Mr. Anderson for a home inspection based on the positive reports he has received on Angie's List. We live 2,000 miles away from the house, were not present for the inspection and depended on Mr. Anderson to tell us of any structural or safety defects. His inspection report was detailed and included pictures of items he felt needed attention. He noted several issues including the roof and a leaky valve at the boiler. He noted that the powder room toilet was loose. He did not note that the tile around the toilet was also loose and could be easily lifted off the floor. When we hired a contractor to pull up the tile floor, the entire subfloor was discovered to be rotted out and had to be replaced. After purchase we noted an oddly colored patch about 18" around in the corner of one room. It was behind a French door and had not been covered with any furniture. Mr. Anderson did not note this, either. When our contractor was prepping the walls for painting, he showed us the patch was actually wood putty and the 9" high baseboard was cracked and pulled away from the wall. Missing plaster & rotten lathes were clearly visible and the wall moved when touched. Probably there had been a water leak around the plumbing stack. And finally, Mr. Anderson inspected the attic but failed to report that the bathroom fan vented directly into the attic. In summary, his failure to report clearly visible defects cost us several thousand dollars in unexpected repairs.

My Realtor recommended Donn for home inspections, and I'm sure glad I went with him. He spent around 3 hours covering the entire house, taking pictures and noting anything that might be of concern. He was very thorough and answered any questions I had. This was a great first home buying experience. I would definitely recommend hiring Donn to be your home inspector.

He showed up right away, worked quickly, and gave us a packet that was put together well.

Donn is a pro at what he does. We are buying a foreclosed property that is rather large and wanted to make sure we are not getting into anything unexpected with this property. Donn did a top to bottom inspection of the property and pointed out things that may not be a issue now but could be in the future . He gives you a very detailed report and has a binder he provides you with that explains many of the things that he discusses in the report. Not only is he good but he is very easy to talk with, down to earth and seems to be a all around nice guy, I will recommend him to all my family and friends!

Donn is not only professional but very approachable and easy to talk to. He encourages questions both during and after the inspection. The report he generates is exhaustive and goes into future potential issues as well as the immediate issues. I will definitely use him again if I ever need a house inspection.

Donn is a professional who clearly knows his business. He was immediately approachable and encouraged questions. His depth of experience came through in all areas that he discussed. Honestly, he is like one of those guys from a home repair TV show.

Our experience with Donn was almost completely hitch-free. We submitted an offer, and then immediately realized that there was exactly one day that we'd have free for the home inspection if the offer was accepted. I called Anderson Inspection and explained our situation, and the lady I spoke with (Donn's wife, perhaps?) was so gracious and understanding. She offered us an appointment on our free day before we even had an accepted offer! We were so impressed. Anderson is priced higher than many of their competitors, but we preferrered to have a solid inspection before making such a large purchase. Donn's credentials are impressive, and we felt very comfortable with his work. He was very patient with our (what I'm sure were first-time-home-owner-ridiculous!) questions. He also left a Home Ownership For Dummies-esque binder full of maintenance and installation tips. Very appreciated. We did have one hiccup in the whole process. We also asked Donn to perform a radon test, even though the lowest living area is above grade. Donn sent plenty of pre-inspection material, and we thought we had a fairly firm understanding of the process. The house was unoccupied, so we didn't think that the closed house conditions prior or after the inspection would be an issue. The information does say that normal entry and exit from the main door is allowed during the test period. When we received the results, there were three anomalies. Donn suspected some sort of environmental tampering, whether intentional or accidental. The first two were during the home inspection, so they were easy to dismiss (after all, we were moving in and out of the house during the inspection). The third was 2 days after the inspection. We informed the seller that the radon test was taking place, but assumed that him checking in on the house would be fine. The seller insisted that he only entered the house, saw the radon monitor set up in the dining room, and read the card placed next to it (which says READ ME on the front). We ended up having another radon test done, which Donn agreed to do for a discounted rate. I absolutely refuse to blame Donn for the mishap, but I suspect (as a total non-radon expert) two things: 1. The seller (and his 11 y/o son) likely got in close contact with the monitor because it said READ ME instead of STAY AWAY! and 2. Since the monitor was on the first floor rather than a basement, no one should have been allowed to enter the home, period. Donn also places information on the entrance doors (if I remember correctly) but in the future we know not to allow anyone to enter, period. Again, we'd hire Donn to perform a radon test again in a second, but are more prepared now than previously. Donn's report took less than 4 hours to get to our inbox, and was extremely thorough (includes photos, recommendations for further investigation, etc). Overall, we'd definitely recommend Donn's services. We were very well satisfied, and his services made us feel very comfortable with our purchase. Thanks again, Donn!