Zerorez uses a patented Empowered Water system instead of traditional soaps shampoos or detergents. Using technology instead of soap Zerorez is cleans powerfully and is totally safe for kids and pets. Zeroez Empowered Water means no more residue in your carpet. Zerorez cleaned carpets dry fast and stay clean longer than older traditional methods. Zerorez is an IICRC certified firm.
Business highlights
13 years of trusted experience
Services we offer
Patented system for carpet cleaning that leaves zero residue in the carpet. Company also cleans upholstery, tile and air ducts from the truck mounted hot water extraction cleaning unit. Most area rugs can also be cleaned in home.
Quote for whole-house air duct cleaning was accurate, and they didn't charge me more for a few extra vents because they were on the main line. The technician was professional and efficient and took the time to answer my questions.
Description of Work: Whole house air duct cleaning (up to 14 vents) plus added on the dryer vent
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$463.15
Lynn A.
12/2021
5.0
carpet cleaners
+ -1 more
Fantastic! Very helpful, courteous technician, friendly and professional service!!
Description of Work: 2sets of stairways, 2bedrooms and a small living room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$281
Sheri B.
11/2021
5.0
carpet cleaners
+ -1 more
Merrick did amazing at removing pet and other stains! Highly recommend!
Description of Work: Cleaning of grout and carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John B.
08/2021
5.0
carpet cleaners
+ -1 more
Excellent job. The Zerorez representative who performed the cleaning (James) was very personable, professional, and knowledgeable. We give him a rating of A++. The carpets are beautiful.
Description of Work: Carpet cleaning (3 rooms)
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$151
Nicky H.
08/2021
5.0
carpet cleaners
+ -1 more
It was great, all stains came out and it was quick, less than 2 hours!
Description of Work: Bedrooms, stairs, hallway and living room carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
James F.
06/2021
5.0
carpet cleaners
+ -1 more
Excellent job on carpet long overdue
Description of Work: Carpet cleaning 4 rooms and stairs
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Julie M.
05/2021
5.0
carpet cleaners
+ -1 more
Wonderful service! Cleaner arrived on time, was quick, efficient, and thorough. Much better service, quality, and value than other companies that I've worked with in the area.
Description of Work: Living room, stairs, and bedroom carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Kathleen D.
09/2020
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
It went great. The carpet& rugs are clean & there are no noxious odors.
Description of Work: Carpet on stairs, wool area rugs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Colleen B.
09/2020
5.0
air duct cleaning
+ -1 more
Blase was wonderful! In every aspect. Loved him!
Description of Work: Getting out nail polish stain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Kimberly T.
08/2020
5.0
carpet cleaners
+ -1 more
He showed up on time, was courteous and professional, followed COVID protocol, sent accurate invoice right after services completed (no unexpected charges) and texted me to let me know everything was wrapped up. Carpets look good and dried fast. Would hire again!
Description of Work: Deep clean all carpets in vacant new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Mary L.
07/2020
5.0
carpet cleaners, upholstery cleaning
+ 0 more
This Company is ABSOLUTELY Amazing! Our carpet has never been this clean! It looks Beautiful, feels soft and smells clean. Thank you to Brandon the technician who came to do our carpet and couch. So professional, friendly, and informative. He did a fantastic job! We will sing your praises to everyone who is in need of your services.
Description of Work: Carpet and furniture cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alex D.
03/2020
5.0
carpet cleaners
+ -1 more
Zerorez was professional from start to finish. They... 1. Returned calls in a timely manner. 2. Answered questions thoroughly. 3. Provided an appointment reminder. 4. Showed up on time. 5. Very knowledgeable, thorough, and experienced technician. 6. Used corner guards to protect walls from scratches. 7. Used a door cover to get the hoses into the house without having to leave the front door open. Tim made the carpets look new again and best of all... he got out stains that were over 2 years old that others tried to remove and couldn't! I am very pleased with the entire experience and will definitely use them again. I highly recommend them. Thanks, Tim!!!
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathi C.
12/2019
5.0
carpet cleaners
+ -1 more
It was marvelous! Merrick and Alexander were kind, funny, quick, and very professional. I would have them back with no question!
Description of Work: Basement carpet, stairs, and hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ling W.
12/2019
5.0
carpet cleaners
+ -1 more
Had to leave messages a couple of times to get the communication started. But once that was accomplished, the rest has been pretty smooth. On the whole, the carpet looked very good, except a heavily traveled strip on one side of the loving room. We had been warned by the technician that the fibers in that area had been damaged to the point that the complete recovery might not be possible. However, they still offered to send someone to do another round in that area free of charge to see if it could be made better. Whatever the end result (the area is still being dried at this writing), we very much appreciate the company's customer service. And we will definitely be using them again.
Description of Work: Living room and a small area in the back porch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lisa B.
10/2019
5.0
carpet cleaners
+ -1 more
Great! Merick and Tim did a great job!
Description of Work: Carpets cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$156
Kristen C.
09/2019
5.0
carpet cleaners
+ -1 more
Very happy with the results. Appreciated the technician honesty when asked about cleaning my couch
Description of Work: Carpets and stairs cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
PAMELA B.
08/2019
5.0
carpet cleaners
+ -1 more
Zerorez did a great job and the technician was very professional and good.
Generally a good cleaning, unfortunately couldn’t get out multiple red stains that I was hoping they could, but everything else looks clean and good.
Description of Work: Cleaned carpets in 3 bedrooms, a hallway and two carpeted stairwells, plus two area rugs, a sectional and a futon and two small area rugs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$775
Brooke M.
05/2019
5.0
carpet cleaners
+ -1 more
I have nothing bad to say about ZeroRez. The services provided went above and beyond my expectations. Tim was absolutely fantastic and extremely knowledgeable about carpet cleaning and what is expected. His was very professional and I was extremely comfortable in trusting him with his recommendations. I would highly recommended ZeroRez to anyone looking for their carpets to be cleaned. We will definitely use them again in the future!
Description of Work: Carpets cleaned in our newly purchased home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$187
Michael A.
12/2018
5.0
upholstery cleaning
+ -1 more
Due to older stains, the tech was unable to remove them completely. He felt it was unfair to charge full price so he gave me half off! I really appreciate his honesty and integrity. Even though the cleaning was not a material success, it still was an improvement . The project was a full business success however. That’s how to treat a customer!! Thank you for a good experience - give this man a raise!
Description of Work: Cleaning old couch fabric and fabric chairs
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sandra K.
10/2018
5.0
carpet cleaners
+ -1 more
First time hiring Zerorez and we will hire again. Our technician Tim was very professional and answered all of our questions. He did a very good job cleaning the carpets that two previous companies never were able to. Thank you!
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Gerry D.
10/2018
5.0
carpet cleaners
+ -1 more
Great. Carpeting looks clean again!
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Janet J.
09/2018
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
The technician was prompt, polite, and very knowledgeable about carpets. The carpets cleaned up beautifully even though there were numerous spots from puppy accidents. I will definitely use Zerorez again.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JENNIFER G.
05/2018
5.0
carpet cleaners
+ -1 more
Jose did I very nice job, was quick and carpets look awesome.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Jen G.
02/2018
5.0
carpet cleaners
+ -1 more
Great! Dan was very thorough and extremely professional!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Air Duct Cleaning
FAQ
Zerorez Madison LLC is currently rated 4.9 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 4:00 PM
Saturday: 8:30 AM - 6:00 PM
Zerorez Madison LLC accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Zerorez Madison LLC does not offer free project estimates.
Yes, Zerorez Madison LLC offers eco-friendly accreditations.
No, Zerorez Madison LLC does not offer a senior discount.
No, Zerorez Madison LLC does not offer emergency services.
No, Zerorez Madison LLC does not offer warranties.
Zerorez Madison LLC offers the following services: Patented system for carpet cleaning that leaves zero residue in the carpet. Company also cleans upholstery, tile and air ducts from the truck mounted hot water extraction cleaning unit. Most area rugs can also be cleaned in home.