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SERVPRO of Dane County West

4.9(
15
)

Biohazard Remediation, Septic Systems, House Cleaning,

... +2 more

About us

Servpro Of Dane County West, WI SERVPRO of Dane County West understands the stress and worry that comes with a fire or water damage and the disruption it causes your life, home, or business. We're available 24/7/365 for emergency services and have an A+ rating with the BBB (Better Business Bureau). We specialize in the cleanup and restoration of residential and commercial properties after a fire, or water damage from flood, storm, appliance malfunctions, sewer back-ups, broken water pipes, and countless types of leaking pipes. SERVPRO of Dane County West also specializes in mold mitigation and remediation, biohazard cleanup including COVID-19 disinfection from your home or business and are General Contractors (license #1317784) for rebuild services.

Business highlights

11 years of trusted experience
Emergency Services Offered

Services we offer

Restoration Services: Fire, Smoke, and Soot. Water Removal and Dehumidification. Mold Mitigation and Remediation. Storm Response, Cleanup, and Restoration. Moveouts and Contents Restoration. Electronic and Equipment Restoration. Document Drying Restoration. Contents Claim Inventory Services. Cleanings: Biohazard, Crime Scene, and Vandalism. Walls, and Hard Floors. Animal and Sewer Backup Cleanup. Sump Pump Failure Cleanup. Hoarding Cleanup. Commercial and Residential Properties. General Contractors. IICRC Certified in: - Water Restoration - Applied Structural Drying - Fire & Smoke Restoration - Trauma & Crime Scene General Contractor License #1317784 Restoration Consultants Mold Remediation - Restoration Consultants is an IICRC approved school that works with IICRC to help develop industry-wide standards for water damage and mold remediation.

Amenities

Emergency Services
Yes

Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.915 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
7%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Write a review
Showing 1-15 of 15 reviews
Barbara L.
12/2020
5.0
They contacted me promptly, and we made an appt for an estimate. It got delayed a week due to person being exposed to person with COVID. We waited for test results, and he came late the next week. Mold was a small amount to be removed. The workers were masked, polite and finished within an hour.
Description of Work: Mold removal
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$397
Dylan S.
11/2020
5.0
ServPro, once they were hired, was able to come out the next day and removed the mild within a few hours and the rebuild was also done in a timely manner and Steve was so accommodating to my schedule
Description of Work: Mold remediation
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Zach W.
09/2020
5.0
Overall things went very well. We had water damage from first floor. Servpro was able to come over the same night and start drying things out. They made me feel like they had the disaster under control. Overall I was kept in the loop on the process and liked the serv pro team members I worked with. Communication of timelines and goals for projects during rebuild could have been better, but overall had a good experience and am happy with the floor replacement.
Description of Work: Remediation of 1st floor after water damage
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen K.
06/2020
5.0
septic tank
  + -1 more
It was wonderful, they cleaned up everything, they came very tidy and very meticulous.
Description of Work: They cleaned my septic system in my basement twice.
Rating CategoryRating out of 5
Yes, I recommend this pro
Katie C.
06/2020
5.0
house cleaning, biohazard cleanup
  + 0 more
Excellent! We were left without services by another company on a move-out cleaning with final walk-through in just a few hours and ServPro of Dane Cty West was fantastic. Sarah was ready, willing, and able to help us get a crew for the cleaning last minute. Their team arrived 20 minutes later and saved the day. We are very grateful to their team, they did a thorough job on a last minute timeline at a reasonable price. We highly recommend their franchise and services.
Description of Work: N/A
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from SERVPRO of Dane County West
Thank you so much for this great review, [Member Name Removed]. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.
Thomas K.
06/2020
5.0
very well. they were very responsive and thorough
Description of Work: N/A
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Response from SERVPRO of Dane County West
We sincerely appreciate your business and the kind review! It was a pleasure working with you and we're thrilled to hear that we were responsive and thorough.
Kate H.
06/2020
5.0
They came in and tell us where the damage was. They were great and very helpful.
Description of Work: They did an evaluation of our water damage.
Rating CategoryRating out of 5
Yes, I recommend this pro
$250
Jeff S.
06/2020
5.0
It was very good. They were super helpful, took care of everything, and always on time.
Description of Work: They did water damage remediation.
Rating CategoryRating out of 5
Yes, I recommend this pro
$4,000
Response from SERVPRO of Dane County West
Thanks for your kind remarks! We at SERVPRO of Dane County West are happy to hear that you were satisfied with our work. We sincerely appreciate your business and kind feedback.
Stephanie M.
06/2020
5.0
It was very good. They responded quickly. They had someone out here within an hour. They did a really good job communicating and they kept us updated throughout. They walk us through to make sure we're satisfied..
Description of Work: They did complete water damage remediation.
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,000
Response from SERVPRO of Dane County West
We at SERVPRO of Dane County West strive for excellent customer satisfaction with exceptional service and communication. We're thrilled to hear that we met these expectations. Thank you for your business and positive feedback.
Nick R.
06/2020
5.0
It was wonderful. They were in within 8 hours. They were nice and kind people.
Description of Work: They gave us water mitigation, they clean the basement.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from SERVPRO of Dane County West
Thank you so much for your business and great review! We strive for excellent customer satisfaction, with kindness always being a priority, we are thrilled to hear that you were happy!
Cliff W.
06/2020
5.0
Perfect and they were good.
Description of Work: They did water extraction.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from SERVPRO of Dane County West
We sincerely appreciate your business and great review.
Phill T.
06/2020
5.0
SERVPRO of Dane County West determined the toilet was leaking and ruined the tile and subfloor which they replaced and remounted the toilet. The work was done in a timely fashion and came in right on budget. I would hire them again.
Description of Work: water leak in bathroom
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from SERVPRO of Dane County West
Thank you for taking the time to review us. We strive for excellence with timeliness and respect for the budget. We're thrilled to hear that you are a satisfied customer! Thank you for your business and the A rating.
Clare G.
05/2020
4.0
biohazard cleanup
  + -1 more
Very quick to come out and help with water remediation, very communicative and prompt. Would recommend overall.
Description of Work: Water remediation and reconstruction
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from SERVPRO of Dane County West
Thank you for your business and positive feedback. We appreciate your recommendation.
Heather N.
05/2020
5.0
Great! They were very responsive and had the mess cleaned up quickly!
Description of Work: water damage repair
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from SERVPRO of Dane County West
We at SERVPRO of Dane County West strive for excellence and we're thrilled to hear that our work was great. Thank you for your business and the A rating.
Jeff W.
05/2020
5.0
Excellent!!
Description of Work: water damage restoration
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from SERVPRO of Dane County West
Thank you for the "excellent" review! We sincerely appreciate your business and the A rating!

    Contact information

    275 Bruce St, Verona, WI 53593

    https://www.servprodanecountywest.com/company-profile

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured
    No License Required for Trade

    Trade License Number
    1317784
    Trade License Locale
    Dwelling Contractor Certification
    Trade License Authority
    Wisconsin Department of Safety and Professional Services
    Trade License Expiration
    06/11/2021
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Biohazard Remediation,
    Septic Systems,
    House Cleaning,
    Water & Smoke Damage,
    General Remodeling

    FAQ

    SERVPRO of Dane County West is currently rated 4.9 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    SERVPRO of Dane County West accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, SERVPRO of Dane County West does not offer free project estimates.
    Yes, SERVPRO of Dane County West offers eco-friendly accreditations.
    No, SERVPRO of Dane County West does not offer a senior discount.
    Yes, SERVPRO of Dane County West offers emergency services.
    No, SERVPRO of Dane County West does not offer warranties.
    SERVPRO of Dane County West offers the following services: Restoration Services: Fire, Smoke, and Soot. Water Removal and Dehumidification. Mold Mitigation and Remediation. Storm Response, Cleanup, and Restoration. Moveouts and Contents Restoration. Electronic and Equipment Restoration. Document Drying Restoration. Contents Claim Inventory Services. Cleanings: Biohazard, Crime Scene, and Vandalism. Walls, and Hard Floors. Animal and Sewer Backup Cleanup. Sump Pump Failure Cleanup. Hoarding Cleanup. Commercial and Residential Properties. General Contractors. IICRC Certified in: - Water Restoration - Applied Structural Drying - Fire & Smoke Restoration - Trauma & Crime Scene General Contractor License #1317784 Restoration Consultants Mold Remediation - Restoration Consultants is an IICRC approved school that works with IICRC to help develop industry-wide standards for water damage and mold remediation.

    Contact information

    275 Bruce St, Verona, WI 53593

    https://www.servprodanecountywest.com/company-profile

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day