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Service Specialist LLC

Appliance Repair, TV Repair

About us

Owner operated. No subs. Charges by the hour.

Business highlights

16 years of trusted experience

Services we offer

Appliance, tv & refrigeration repair.

Services we don't offer

DVD. VCR. CRT tv's. Toasters.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.56 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
17%
3
0%
2
17%
1
17%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.7
responsiveness
4.4
punctuality
4.2
Showing 1-6 of 6 reviews

Ann F.
04/2018
2.0
appliance repair
  + -1 more
Hired thru GE Appliance service as my dishwasher was under warranty. Initial visit he didn't call prior to coming which I was told he would do, I called him and said he was still coming. When he arrive he is friendly. He fixed my rack which was out of line and then said a part would be ordered for the other issue. I asked how long this would take and he advised 2 weeks and he would give me a call back. After not hearing anything for 3 weeks I called left him vmail. No call back, I called again after another week and same thing, no call. I have now called GE Appliance who tried to contact him and no luck. I tried again yesterday and no response. I will be calling GE again to obtain another service repair to start all over.
Description of Work: Repair on GE Dishwasher

Rating CategoryRating out of 5
quality
2.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0


Josh A.
01/2017
1.0
appliance repair
  + -1 more
Horrible. No show and then had to work with Best Buy to schedule a new vendor to come out which took two more weeks to resolve. Still without a working washing machine because of the added hassles.
Description of Work: Contracted through Best Buy.. responsive at first then a new show appointment and multiple voicemails left with no response back.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Bart H.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They travelled and hour and a half each way on a subzero day to diagnose and fix the drain pump on my LG washer - even had the right part in the truck. Great service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$258

Tom N.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Our 11 year old LG front loading washer went dead. Mark quickly diagnosed a fried circuit board and had it replaced in a few days.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Anthony E.
03/2014
4.0
appliance repair
  + -1 more
Came twice at end of day. However, came several hours after service window quoted by KitchenAid, but he did come even though it was later than typical work hours. He did not call me; I had to call him to find out why he was late. I had taken off work to be home during quoted hours. Repair sufficient. Company did not supply manual to him. He had to use my private home wireless network and was still unable to access document. Had to order parts and come back. Was on time for second visit. Friendly. I'm not sure that it was his fault he could not come on time for the first visit...some of the blame may be KitchenAid's.
Description of Work: Repaired Dishwasher

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$200

Paul O.
09/2012
5.0
appliance repair
  + -1 more
The work was handled promptly, He noticed some failing mounts which he replaced and he installed a missing hose protector
Description of Work: Troubleshot an LG dishwasher and found problem. He suggested an interim fix while waiting for parts. He returned with the part, fixed the problem and one caused by the previous service company. The price was fair, and I've handed his card to friends in the neighborhood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

    Contact information

    N13462 Gorman Ave, Thorp, WI 54771


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    TV Repair

    FAQ

    Service Specialist LLC is currently rated 4.5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Service Specialist LLC accepts the following forms of payment: Check
    Yes, Service Specialist LLC offers free project estimates.
    No, Service Specialist LLC does not offer eco-friendly accreditations.
    No, Service Specialist LLC does not offer a senior discount.
    No, Service Specialist LLC does not offer emergency services.
    No, Service Specialist LLC does not offer warranties.
    Service Specialist LLC offers the following services: Appliance, tv & refrigeration repair.
    DVD. VCR. CRT tv's. Toasters.

    Contact information

    N13462 Gorman Ave, Thorp, WI 54771


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM