I have been using this company for several years and can not say enough great things about them. They are great people to work with from scheduling your appts to each and every member of there crew that has come to my home. Andy has done a great job employing the kindest and pleasant individuals. I have used them for start up and shut down of my sprinkler systems fixing a few minor things along the way but most recently I had a situation in which the main piping underground was cracked due to heavy landscaping equipment/supplies. This situation really gave me an opportunity to put there crew and there company to the test and they exceeded my expectations when it mattered the most. They came out immediately, the crew worked at it diligently and did not leave until it was completed with my system up and running. The guys patiently explained the process, they knew exactly how to do their job and allowed me to see the damage and the replacement. So refreshing to deal with a company like this. So honest, reliable and all around great people. Thank you, Thank you, Thank you! Brigid B Hartland WI
Description of Work: Replacement of cracked pipes from main unit due to a landscape issue. Sprinkler heads replaced and repaired. Startup and shut down for season
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Patricia C.
08/2015
3.0
irrigation systems
+ -1 more
unknown
Description of Work: I have used the lakeland sprinkler guys since they installed my system over 15 years ago. They were prompt, professional and reasonably priced so I called them to turn my system on this year. All I got was a recording then on one occasion a very apologetic woman who took my message. The system got turned on but when it started to make loud noise we called again. The owner came out and diagnosed the problem (air in the line), Then several weeks later we were billed for servicing. I had wanted to work with them to modify our drip system when had our landscaping modified but again failed to get a response to my phone call. We have now hired another sprinkler company... Too bad, I really liked the Lakeland guys.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
1.0
punctuality
2.0
$90
Sandra D.
04/2014
5.0
irrigation systems
+ -1 more
I will have them come out next week. I like them. They are punctual. I know how much they would charge me. They are very friendly. They will call me back right away when I need something to be done. They are very good. The price is fair. I am moving and so I would not be using them anymore. They do what they say they are going to do. They will tell me what needs to be fixed, how much it would cost and they will do it perfectly.
Description of Work: Lakeland Sprinkler Inc set up my sprinkler system. I have a 20-year relationship with them. The last time they drained my sprinkler system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$90
Jennifer A.
09/2013
5.0
irrigation systems
+ -1 more
Lakeland stands by their work and products! Worth every penny. We had extenuating circumstances that tested the limits of their guarantee!! We called Lakeland right in the middle of our landscaping project due to our decision to install a permanent irrigation system in our new landscaping and grass. Lakeland came out in a timely manner and carefully considered all of our options. Greg listened to our needs and concerns and gave us a competitive bid. While installing the system, it was discovered that our well was not producing the yield needed to supply our home and irrigation system. Greg from Lakeland was knowledgeable, reliable and a huge resource for us in this unique situation. He went above and beyond the call of duty, even offering to discuss the water issues with the well company and was in close communication with my landscaper to ensure that the least amount of damage would be done to our landscaping.... and our pocketbook. This discovery led to a number of events that eventually had us digging an entirely new well. This entails huge trucks driving over our new topsoil and all of Lakeland's pipes, control boxes and underground sprinklers, mainly to avoid driving on our newly poured driveway. With costs of landscaping and the new well in mind, we called informed Greg of the situation. Greg put our minds at ease, ensuring us that lakeland stands behind its products. If pipes broke or sprinklers were damaged, he would be sure to fix them at no extra cost to us! Now that is reliable. The situation overall was an extremely challenging one, but we were more than glad that we hired Lakeland. I knew exactly who to call and they got back to me very quickly whenever I had a question. They use the best products, they are knowledgeable, reliable and stand behind their word. Good luck getting that if you just go with the lowest bid.
Description of Work: Lakeland came to install an irrigation system for our new landscaping at our new construction home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,300
Craig P.
08/2013
4.0
irrigation systems
+ -1 more
Was not selected. Second best proposal.
Description of Work: Their proposal was the second best value. They were timely and clear the proposal.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Scott C.
06/2013
1.0
lawn service, irrigation systems
+ 0 more
Called provider to set up time and date to turn on sprinkler system. Appointment was made for mid day during the week. I re-arranged my work schedule to be home, but they never showed up, nor did they call to tell me that they would not be able to make it. I talked to them on the phone afterward, and he apologized saying that they were extremely busy that day. I received another call a week or so later to reschedule. We made another appointment for late in the morning on a weekday. This time it was me that was not able to make the appointment so I called the day before to cancel. I was asked when I would like to try to reschedule. I mentioned that due to my work schedule the best time would be late afternoon, early evening around 5:30 that same day. The receptionist said that 5:30 would not work because they had another appointment for 2:30 which would mean that they would have to wait around for a few hours until to my appointment. I felt the customer service, professionalism and punctuality were very unsatisfactory.
Description of Work: Asked provider to turn on sprinkler system.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
1.0
Response from Lakeland Sprinkler Inc
In response to customer claims: Customer claims he called to make the initial appointment for a scheduled time slot on May 28th between 4:00 and 6:00pm. The customer called Lakeland to set up his appointment and requested our last appointment of the day which falls into our 4 to 6 time slot; this was agreed upon by the customer and Lakeland. The service technician had an unforeseen long day due to service repairs taking longer than expected. The service technician “did” call on the day of the appointment very shortly after he realized he would not make the scheduled time slot. Lakeland Sprinkler makes every effort to reach every customers home in the designated time slot. Though not common some service issues require more than the allotted two hour window. This particular day the service technician had an above average workload on system repairs. Twice in the claim the customer states that he made appointments for mid-day during the week and mid-morning on two separate occasions. We do appreciate that the customer called in advance to reschedule the appointment he made. Though we would like to accommodate a customer on a same day service request; this time of year our schedule is often booked out two weeks in advance from 8:00 am to 6:00 pm. In looking at our service records I believe the customer might have misunderstood our receptionist. The day in question; our service technician was scheduled for a 2:30 start on a location that had a previously determined amount of damages that would require his presence for multiple hours. The receptionist did try to accommodate him by fitting him into the next day’s schedule due to a less congested work load. The customer became irate with the receptionist apparently blaming her for his lack of availability and that we could not accommodate him on a same day service request.
Ruth S.
06/2012
4.0
irrigation systems
+ -1 more
They performed the service in an efficient manner, and they were priced reasonably. But I didn't care for the lack of proffesional look of the employees and vehicle. They had no company uniform and the vehicle was unmarked. I recently thought about this experence and found it a little scarry wondering if they really were direct employees of Lakeland or sub-contracted out by Lakeland to perform the services. I think if Lakeland would make a minor investment in signage for vehicles and at a minimum company shirts with logo and company name this would help improve their bussiness and image.
Description of Work: I hired Lakeland Sprinkler to do a fall blow out of my sprinkler system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$75
EILEEN M.
01/2012
4.0
irrigation systems
+ -1 more
Lakeland was very prompt and by far the best price. The work was well done and even included some extras. We had one issue which was cleared up within a day or so.
Description of Work: Installed comprehensive lawn and shrubbery irrigation system.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Jeffrey G.
10/2011
5.0
irrigation systems
+ -1 more
I pay $90 per visit. I would recommend them. As far as I know, the price is good. I will continue to use them.
Description of Work: I used Lakeland Sprinkler to open up my sprinkler system in the spring and they are coming again this Thursday to close it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
KELLY C.
04/2008
5.0
irrigation systems
+ -1 more
They are very pro active and contact you. They know your house and your system so they know how things work. They also cross train which provides an excellent service. The workers are friendly and professional. They show up on time when they say they will. We will continue to use them and would also recommend them. If you want someone to come out and get you up and running for the season, they're the ones to use. The approximate cost listed was for the start up.
Description of Work: They come out twice a year to turn on and turn off our irrigation system. They'll also come out in between visits if we ever have a problem. They just came out yesterday to turn the system on. They even do outdoor lighting and check that for me as well when they're here. We've used them for the last ten years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
SARAH P.
04/2006
4.0
irrigation systems, lighting
+ 0 more
WE THOUGHT THEY DID PRETTY GOOD WORK - WE HAD A COUPLE ISSUES WITH SPRINKLER HEADS AND LIDS NOT BEING HIDDEN VERY WELL. THEY DID RESPOND TO OUR CALLS. OUR BIGGEST PROBLEM WAS THAT THEY ASSUMED WE COULD FIGURE OUT HOW TO RUN THE SYSTEM SO IT REQUIRED SOME PHONE CALLS TO ADJUST.
Description of Work: THEY DID A LAWN IRRIGATION SYSTEM IN OUR NEW YARD & DID ALL THE OUTDOOR LIGHTING.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Irrigation,
Lighting,
Lawn and Yard Work,
Snow Removal,
Excavating
FAQ
Lakeland Sprinkler Inc is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 12:00 PM
Saturday: Closed
Lakeland Sprinkler Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa