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BECKER HEATING & AIR CONDITIONING SPECIALISTS

Heating and Air Conditioning

Reviews

4.58 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
0%
2
13%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.2
responsiveness
4.2
punctuality
4.7
Showing 1-8 of 8 reviews

Doug N.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Grace H.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Denise S.
12/2015
2.0
heating & air conditioning/hvac
  + -1 more
At first I was impressed with their service. They worked with me while I obtained a home equity loan to cover the unexpected replacement when our old boiler failed. However, after the fact I learned that they never took out the required permits with New Berlin and we had all kinds of problems with the City getting that rectified. The bigger (and still ongoing) issue is that they apparently never registered the extended warrantee (taking coverage thru 2018) for which I paid an additional $325. I went through numerous rounds of calls, emails and letters in 2009 to theoretically rectify this. I was so frustrated by the process that I shifted to another company for any maintenance and service work. In June of 2015 I needed some warrantee work and learned that Becker apparently had not completed the last steps of the warrantee paperwork after all and Weil-McLain would not honor it. Actually got ahold of Kim Becker (who handles all the office work) and she agreed to reimburse me for the repairs. This was needed again in September 2015 for another warrantee issue. Since then she has absolutely refused to respond to phone calls or emails. If they never processed the paperwork in time for Weil-McLain to honor it, Becker could at least tell me that they will cover any needed repairs for the rest of the warrantee period, but they refuse to respond. An unbelievably unprofessional and irresponsible response to this problem. I have a record of over 20 attempted contacts since June and no final resolution. I also learned that some problems I have had with the system over the years are due to some poor installation choices and quality of work. I would highly recommend against hiring them for any job.
Description of Work: Install new Weil-McLain Ultra Boiler in Oct 2008.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$6,900

Doug N.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Todd Diagnosed a problem to a part, fixed it and my furnace was up and running again. Another company told me I needed to replace my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ken H.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
I applaud Tod's honesty and appreciate his professionalism.
Description of Work: I made an appointment to have my furnace tuned up for the season. This is a new house for us. When Tod arrived, he said he serviced both the a/c and furnace for the prior owner the end of May. He said nothing would need to be done to the furnace at this time unless I was having a specific issue (and I wasn't). And he didn't charge me for a service call!!!! To me, nothing is more important than honesty and I will use Tod whenever I can because I know I can trust him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott D.
04/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Carol M.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Our 24 yr old A/C was not operating normally. We had a service call from another company who stated the compressor was shot and we might as well get a new unit. We got 3 bids. Todd Becker came and actually did a free service call to be sure we did need a new unit and not just a repair. He was extremely knowledgeable about every aspect of the A/C. We decided to hire him simply because we liked him more and he wasn't just a salesman. All bids had said it would be about 5 days. We were having humid 90+ weather. I called him the next morning and asked if he could get it any sooner and he showed up THAT SAME DAY and installed the new unit! We would highly recommend him.
Description of Work: Installed new central air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

PATTY K.
04/2005
5.0
heating & air conditioning/hvac
  + -1 more
THE TECHNICIAN NAMED JOEL WAS WONDERFUL. HE WAS VERY FRIENDLY AND ANSWERED ALL THE QUESTIONS I HAD IN REGARDS TO THE SERVICE. I THOUGHT THE PRICE THEY CHARGED WAS REASONABLE. GREAT JOB!
Description of Work: WE CALLED BECKER HEATING TO COME OUT AND DO A FULL SYSTEM CHECK ON OUR CARRIER FURNACE AND AIR CONDITIONER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110.25

    Contact information

    W232N6342 Waukesha Ave, Sussex, WI 53089


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    BECKER HEATING & AIR CONDITIONING SPECIALISTS is currently rated 4.5 overall out of 5.
    No, BECKER HEATING & AIR CONDITIONING SPECIALISTS does not offer free project estimates.
    No, BECKER HEATING & AIR CONDITIONING SPECIALISTS does not offer eco-friendly accreditations.
    No, BECKER HEATING & AIR CONDITIONING SPECIALISTS does not offer a senior discount.
    No, BECKER HEATING & AIR CONDITIONING SPECIALISTS does not offer emergency services.
    No, BECKER HEATING & AIR CONDITIONING SPECIALISTS does not offer warranties.

    Contact information

    W232N6342 Waukesha Ave, Sussex, WI 53089