Bates Floor Covering

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We met Rick at store to pick out carpeting.. excellent price offered. Very prompt in setting up install date. Installation went very well. Rick and his crew were very careful with clean up and disposal of old carpeting.

Rick and Andy did a great job. They were done in about 4.5 hours. Courteous and punctional.

I felt the money was well worth it. He is wonderful! He is very particular and a very hard worker and always cleans up. I would recommend him to anyone! He is fantastic!

Rick and his company did a fantastic job from beginning to end. He always answered the phone, was punctual to our appointments, and turned things around immediately. His product knowledge and attention to detail during the install was very impressive and the results look incredible. He worked within our budget, and didn't pressure us to order only the brands he carried. In fact, he had to order from a different manufacturer to match the carpet we currently had, and his price was lower than what we paid over a year ago. If we need more flooring installed in the future, we will be working with Rick.

We did not go with them because we found a better price, but we were pleased with how quickly they came and did the estimate. I appreciate their small independent company. They were just very helpful in giving information on how to deal with carpeting damaged by water and how to treat the floor. They were just very informative and knowledgeable. They gave us good tips.

Rick Bates was friendly, professional, and fast - and was very responsive and accommodating with scheduling. He did an excellent job installing the runner and the price was very fair. I'm thrilled that we used him and would be happy to recommend him to family and friends.

After noting a good rating on Angie's list, we visited this carpet sales and installation business in Sun Prairie, WI. We had visited several other stores and found Bates at least as helpful and knowledgeable as anybody else. Theirs is a small, locally owned business that supports local businesses by giving customers with sales over a certain amount a gift certificate at the local business of their choice.

We contacted Bates throught Craig's List. Rick responded the next day and came to do measurements the day we talked on the phone. He provided the quote quickly and answered any questions I had. He sold Shaw carpet and that had the Green Label Plus certification for low-VOCs which is very important to me. He did exactly what I asked him to do, cleaned up after himself, and left large scraps for me to reuse. He was done when he said he would be.