TCM Sewer and Drain

Great! I would recommend them to anyone.

Very professional service. I called for a backed up sewer in my basement. TCM returned my called within 20 minutes, went to my rental property and fixed the problem all within and hour of returning my call and explained what happened and the cause. He even took credit card payment over the phone!!!! Highly reccommended

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He did not call back and I had to keep calling him.

Rob came out and used a power rod to clear a grease blockage from our kitchen sink. It took him only a half hour to complete the work. He was on-time and prompt. Will definitely use him again if the need arises.

Rob is great - showed up close to the quoted time and even notified me he was running a few min behind from the previous job. Made fairly quick work of the tree root clog and gave a couple suggestions to help us out. He will be back this fall for hydro jetting the system and running a camera.

I thought he was excellent, he was very prompt, he did it for the price he quoted me, he was very thorough, and I recommended him to other people and they have been very pleased with his work. I thought it was a fair price.

Called in the morning and got a commitment for the afternoon. I had to call a second time in the afternoon to get a follow-up response but I got one and am very satisfied with the results. He came at the end of day which was good for me as I missed a minimum amount of time from work. He also stayed late and performed an additional request that was not planned for. I have no previous experience with this type of service. I was a little surprised how much it costs but am very satisfied with the service provided. I intend to schedule him for a follow-up maintenance visit in the future.

thought there could be a possible collapse in my lateral.Ran the camera and only found roots closer to the house and none near a treee.

Rob Amos was the one that came out to help me. He remembers me and give me great price. He would always assure me that everything would be taken care of. They are always prompt and do a great job.

We had sewer water backing up into our basement shower stall. Rob Amos (owner of T.C.M) was referred to us by the first plumber we had, since that plumber didn't roto-root drains. Rob offered to come within 2 hrs of calling him. He then called to let us know he was running 20min. behind and would be there as soon as possible. He came to the back door with gloves on and mentioned that it was better than having a plumber walk through the house. I was impressed by this and assumed he was a clean, conscientious guy. At first he tried to clear our sewer using a power rod, saying it would be $165. But after almost 2hrs of not clearing the drain and a 5 gallon bucket of crud (we had to provide the bucket and garbage bags!) he said that it would be best to hydro jet the drain (another $575) but offered to not charge us the orginial $165 for the time already spent on the project. We said go ahead and finally another 2 hrs later they were able to clear the drain. The total came to $625 because he also had to use the locator to properly mark where a hole in the pipe was found. The good: He was kind enough to call when running late, and enter through the back door, as well as keep us informed on the project and costs involved. He fixed our plugged drain, which turned out to be thousands upon thousands of those and quot;flushableand quot; toilet wipes! The bad: He wasn't as clean as we had initally thought, especially at one point when he spoke with us in our kitchen and still had raw wet sewage covered gloves on while handling his phone and scratching his head at one point. I pointed that out to him and he laughed it off saying his phone has a cover on it. We also found a sewage covered glove on the floor of our back hallway as well as sewage footprints and smears throughout the basement (I also had rugs down near the laundry which were never moved before the work began). Also found a glop of sewage in one of our canisters (calcium carbonate container to keep the room smelling fresh) to which my husband mentioned he noticed they knocked it over at one point and never cleaned it up. My husband also witnessed them move a box fan with sewage covered gloves on in the midst of working. Bottom line: I'm sure this guy is a nice guy who enjoys his job, but he's totally unaware of the fact that even though he's not bothered by fecal matter being spread in random places, the general population and his customers certainly are! I was beyond grossed out. It's one thing to not clean up after yourself when it's a general household project, but when it involves SEWAGE? If you decide to go with this company MAKE SURE to tell them to clean up after themselves. On a side note, not sure if plumbers do anything about the methane gas that gets into the house at all, but we also had to put a fan in the basement window for a few hours and my house still has a slight smell of and quot;poopand quot; even a day later.