APPLIANCE TECH-CARE SVC INC

Excellent service and very professional. Would recommend to anyone.

The problem was fixed quickly and efficiently.

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I recommended Appliance Tech-Care to a friend who immediately expressed displeasure. It has taken a little time for us to write this, sorry. On the first visit they gave a 4 hour window, and then showed up 10 minutes late to that, and immediately said, oh right on time. He had only been waiting 4 hours. They did some procedure with the brains of the machine and got it running. It took 10 minutes and cost $109. The assistant began lecturing my friend about the quality of his detergent. At one point it looked as if the assistant was going to remove the dish washing liquid; labeling it junk. They were gone about a half an hour and the dish washer was broken again. They returned and this time did an accurate diagnosis. They returned the following day with the correct part, but made no mention that there had already been a service call. However, there was no new service charge. The main repair man asked several questions which I believe were designed to determine if my friend was on Angie's, etc. That labor cost was $56.00, bringing labor and service to over $160. for about 40 minutes work. I believe that the entire $446 would have gone a long ways toward a new machine. These service men need to rethink their attitude toward customers. Some of the grades above could have been lower. Thank you.

It went very well. They were extremely responsive on a weekend. The price was good.

Had a little trouble finding a repair place for a microwave probably should have started with Appliance Tech-Care. Have used them before to repair a dishwasher with good success. It was hit or miss on whether or not the microwave would heat. Two service people arrived right on time. They confirmed the problem, removed the microwave and took it back to their shop to diagnose. The following day they contacted me with the root cause of a failing magnetron. I authorized the repair and had my microwave back and installed within a week. They are professional, conscientious. very knowledgeable and work quickly. Only negative was that to remove the microwave they had to cut though some duct tape covering a ductwork joint. When they reinstalled they did not apply new duct tape so it was a little noisier than before.

It went wel.