FLOORS BY DESIGN

1. Carpet stretching very satisfactory, no damage to baseboards or walls and all wrinkling gone 2. Installers of heated subfloor draped metal-shielded power wire over a night light. The weight of the power wire unplugged the night light , badly scorching the metal shielding and tripping our circuit breaker. This all occurred after the installers left. These men are supposed professionals who should know better than to create such a dangerous condition After-the-sale response LOUSY. We had programming problems with the heated floor control. Repeated calls to Floors By Design resulted in our being repeatedly told that the company was too busy with new customers to have the time to service existing customers. This is a very short sighted way to do business and a shabby way to treat customers. They could have even answered our questions over the phone! 3. The bedroom carpet installation is high quality with no problems whatsoever.