Instead of $10 off each order, we were given the $5 off plus $1 for each additional piece--so we each got $8 off rather than $10, losing $4 total between us. The girl could not make it right and said she could only credit our account. At these prices we're not coming back! So she said we'd have to come back to speak to the manager for the $4. I called the next day. I complained of high prices, untrained staff, and errors in my bill. I said I wanted my $4 plus a fair price for the 2 extremely highly priced items. I wanted a check mailed. I did not think I should have to make a trip back in. The manager said she would have to call corporate. Geez! In addition she said her prices were comparable to other area cleaners. I called 2 other area cleaners and found they averaged at least $1 less per item on their price lists! The baseline price at Klinke is $6.80 per item. This is not "comparable" for this area. It is high. And some items had not been pressed and 1 was ruined by shrinkage.
Description of Work: My husband and I recently moved to Stoughton from Milwaukee. We each took 6 articles of clothing in to Klinke Cleaners to be dry cleaned. We had 2 coupons for Klinke. Each coupon was good for $5 off 3 items plus $1 off for each additional item OR $10 off 6 items. I checked the web for a pricing list and found nothing. I called by phone, but the girl said she didn't know what their item pricing was. We took our items in and I asked for prices. Our items were regular business attire, nothing unusual. Neither of the girls knew what the prices were and said their computers were down. I asked for a ballpark est. but staff was clueless. I said that I'd been paying about $4-5 per item and they said that was "in the ballpark," so we CLEARLY stated we wanted the $10 off each order and left. When we returned the bill was extremely high with 2 dresses (not formals) at @ $14! And the coupons had been entered incorrectly.
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Service Categories
Dry Cleaning,
Leather & Vinyl Repair,
Drapery Cleaning
FAQ
KLINKE CLEANERS is currently rated 1 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 5:00 PM
No, KLINKE CLEANERS does not offer free project estimates.
No, KLINKE CLEANERS does not offer eco-friendly accreditations.
No, KLINKE CLEANERS does not offer a senior discount.
No, KLINKE CLEANERS does not offer emergency services.
No, KLINKE CLEANERS does not offer warranties.
KLINKE CLEANERS offers the following services: DRY CLEANING, HOUSEHOLD CLEANINGS: RUGS, LEATHER & SUEDE COATS, COMFORTERS, DRAPES, PILLOWS.