Description of Work: Moved into a custom built home and contracted Green Thumb to do landscaping...They walked off the job after taking $7,200......Never finshing getting the job done....still no sprinklers and grass.......They are RUDE, very unprofessional.......Will not return calls nor have a cell number to reach them...Now just found out the pond I had them do is leaking.......called them again and still no solution...Will have to take them to court.......my advice is to STEER CLEAR from Green Thumb........shoddy work and very slow to move.......signed contract almost 2 months ago and just got started last week after many phone calls........Will have to hire someone else to come clean up the mess they left me with......
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$7,200
KALILA M.
09/2009
2.0
landscaping
+ -1 more
When we got the original estimate they told us $1700 to $2700. We had just moved in 2 months earlier and made it clear that we didn't have extra money to spend therefore wanted as much reused and saved as possible (not to mention the eco-friendly aspect). I even spent hours digging up plants that I wanted to be sure they transplant. When it was all finished we received a bill for $3475.17 as the labor and materials used added up and I noticed many missing plants. They threw away plants they guessed might not make it. That wasn't the plan!! I dug them out because I wanted them put in regardless! They also informed me, when I called to complain, that they had to use newer materials for some of the project and that drove the cost up as well. AGAIN, not agreed upon! The upper limit of this project was supposed to be 2500 and I assumed that that would include the cost of newer materials if needed. The grass seed they spread was all over the place and not limited to the area of "lawn" we had hoped for. Lastly, they told me they would remove the black fabric under the soil (previous owner installed) and it was still there when we went to plant later. -Don't ever assume these guys are giving an accurate price! -Don't sign on with these guys unless you have a written and signed contract: it's my word against his.
Description of Work: Removed plants from front yard and replaced this with edging, mulch and lawn seed. Trimmed a few trees and cut out a few trees.
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Service Categories
Landscaping
FAQ
Green Thumb is currently rated 1.5 overall out of 5.
No, Green Thumb does not offer free project estimates.
No, Green Thumb does not offer eco-friendly accreditations.
No, Green Thumb does not offer a senior discount.
No, Green Thumb does not offer emergency services.