Guardian Professional Contracting Services, Inc.

The gentleman from Guardian was professional and he had our needs and concerns and budget in mind during the entire visit.

So far no complaints. They have not completed the project as yet but so they seem courteous and professional.

They were professionals and got the job done

Anthony didn’t try to upsell anything and gave us honest answers when we asked his opinion. We appreciate not being treated like dollar signs and like people needing a problem solved affordably.

They damage my lawn

Patrick made sure we understood our options, and was very responsive. The work was completed on a timely basis, and was done well. No complaints

Excellent

I have not had the work done yet…can’t evaluate the work.

Work has not progressed yet.

it's hard to find a company willing to do a home up keep project. the work was done in a timely fashion. all personnel were professional in demeanor and friendly. quality of materials are top notch.

I was impressed by the crew they sent to complete the project. They demonstrated exceptional work ethic and theyâ re experience. Installation was completed with a minimum need for supervision. Each worker knew their job and worked steadily to finish the work professionally. They also did a thorough cleanup of the site.

I think they are very good and they offer good support.

Guardian is a company that advertises itself being a better construction experience with 100% customer satisfaction. In my experience, this means lies from their salesman and underwhelming results, with customer satisfaction taking a back seat to the bottom-line of the company. Andrew their salesman lied through his teeth to get the sale. Once the down payment was made, he disappeared, refusing to answer basic questions. Their office staff could not get me an estimated start date within a month of when they actually did start, giving contradictory dates 3 times in a single day. I spent more time managing the project than their PM Kevin. I had to insist over a half-dozen times that the product was being installed incorrectly only to be ignored. Escalations to Joe the manager were fruitless, showing a true lack of customer focus and only offering solutions that would not hurt their bottom line. After supplying their contractors with the wrong sized nails, they blamed their contractors for installing the product incorrectly. In the end, most of the siding had to come off and go back up. I am certain much of it is still wrong but the constant lies and lack of throughput over the 5 weeks it took them to complete a simple siding project was nothing short of overwhelming. I am still picking up nails and cigarette butts, and trying to save my trampled perennials and regrow multiple swaths of grass they killed.

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We have great experience with Bryan Steinmetz.Honest,professional and trusted Advisor.I would recommend Guardian to anyone.

I've been dealing with contractors in my real estate business for the last 28 years and just had a brand new experience with Bryan Steinmetz. Finally a contractor that is truly customer service focused and goes way beyond to analyze the problem, access options, and give the customer the very best solution for the specific situation. He does not give a standard solution but treats each customer and problem from an individual perspective because that is really how to determine proper solutions. The time and energy he spent with my case was priceless!!!

Needed help with work right away and no one contacted. Have called over 4 times. When you do contact just an answering service no live reps to help at all.

pleased

I would recommend Guardian to anyone! Guardian is not your typical contractor. They give very thorough quotes with a reasonable range of options. Not the normal salesman upsell experience. Honest and professional, I couldn't be happier with them!

I had an emergency, and they sent a crew out to fix the issue, and had no problems since then.

When gale force winds hit out area in early March we had some shingles fly off our house and actually go through our neighbor's window! Guardian had done some great work at our business and came out quickly. They fixed our roof with the extra shingles we left out for them. We didn't even need to be home! It was nice to have a company we trust take care of our home.

Guardian Professional is a great company to work with I have a construction defect issue with my siding and they came out and determined what kind of siding was really installed. They determined where all the damage is and that they never hung the siding to the proper specks. They are just a top-notch company to work with all their employees are very professional and sub-contractors do a great job. I would recommend them to everyone!

Guardian Exteriors takes a different approach by educating their clients first and then offering various options. Guardian has spoken at the Chapter and State level numerous times to Home Inspectors throughout Wisconsin for "WAHI". As an experienced Inspector that looks to protect the buyer and their families with one of the largest financial obligations, I refer Guardian.