TheKeyToComfort.com

will never hire

excellent---always prompt and explaining any issues they might find

It went very well.

Daniel was the technician and he was superb. With his advice I was able to install a new wifi thermostat while he cleaned the furnace. I have used their services prior to the cleaning in early January. I highly recommend Key to Comfort.com for HVAC services.

Tim was very thorough and explained in detail what was wrong with our system. He even revisited parts he had already looked at just to make sure he was giving us accurate information. Although we ultimately decided to consider our options for a new system before proceeding, Tim's service call was top shelf!

The furnace install seems ok but this company didn't charge the coil because they were told not to. This happened right before I bought my house and, in my opinion, is likely the reason the compressor for my ac unit seized. Very shady not completing the job.

They were very prompt. He identified the problem, explained exactly what it was, told me exactly how he could fix it and then he did all the work. It was a good experience.

I have a gold’s member status with them. They come anytime. I had them come over at two in the morning to fix our furnace before. They are dedicated to their work and service. The annual cleaning of our furnace and air condition is included in the $40 a year that I pay which is a good deal. If they need to replace small parts, they will do it with no charge either.

They were right on time, efficient and explained everything they were doing.

My furnace went out at 9:30 PM. When I called they were at my house within an hour. The door switch on my furnace had gone out, since my furnace is from 1978 but had to order the part. A service man came back a few days later and replace the part. The service was excellent, the employees were all professional, however the cost of the repair seems to be a bit high.

The work was performed in a timely professional manner. After the installation the thermostat failed. They were called and responded within the hour and had it working again. Great company to use.

Our experience with the Key to Comfort has been very good. Wayne, the salesman, was punctual, and spent time listening to our needs before submitting not two, but four proposed systems for our house. It was wonderful that he did not talk down to me as a woman. Installation went well, although the installers left a broom in our basement. We took it back to their office, and met the owner, who is a very nice, down-to-earth lady. When we needed technical info to complete our utility rebate forms, the folks at the Key to Comfort assisted us, although the Minnesota forms are very different from the Wisconsin forms they are accustomed to. It is now January, and the Key to Comfort has performed the first furnace maintenance for us. Our new Lennox system is much quieter and more reliable than our old system, and our utility bills are lower than last year. While we could have bought a cheaper system from another company, we're pleased with the honesty, service and quality we've received so far from the Key to Comfort, and would recommend them to our friends and neighbors.

We pay them a monthly fee witch covers the cost of an air conditioner tune-up and a furnace tune-up annually. They will also respond to any problems anytime, day or night with their Gold Membership program at no cost to us. We've had nothing but great service from them.

Better then other service ever did.

They responded promptly and did an excellent job of installing the fan motor.

Service performed - service person scheduled for noon - arrived 10:30 AM instead - noon appointment verified the day before on 5/6/13.

Bailey, the technician, was very nice and cute and did a good job with the cleanings.

The service person was friendly and did a thorough inspection.

They were prompt in responding, and the technician was friendly and did a good job. I am part of their gold membership program which means I pay a set fee each month, and they will address any problem at no additional cost unless it's a major component. This has more than paid for itself.

Everything went well. They were fast, efficient, and did a thorough job. We have no complaints with the service.

They did a good job, and we've been very happy with their services.

A/C unit is working great. The service guy was very courteous & respectful. My allergies have subsided now that I got my ducts cleaned. The last few weeks I have been able to sleep much better and am waking up without feeling congested. Thanks!

We were very pleased with the total installation. Workers very polite and knew their trade well .Manager stopped by to inspect all work,and explained operation of all equipment in a thorough manner.

The company used to be called Reisinger's Heating. We have used their services several times over the years and they are competent, professional, and the price is fair (but not cheap). We have had a contract for annual cleaning of two furnaces and one A/C unit for a couple of years and that has been for a monthly fee which is reasonable. They are available when you need them.

We had not had our system cleaned for some time, as the original company that installed the furnace went out of business. The Key to Comfort were very punctual with the time they said they would arrive. It took around two hours to clean the furnace thoroughly and clean up after themselves. He then sat down and told what all he done to the furnace and how he cleaned it. He then explained about being put on an annual service for the furnace.We were extremely impressed. We did agree to an annual cleaning service for one year and would certainly use this service again.