After signing the contract and paying half down, this contractor disappeared. Finally, I left a message asking for a refund if he did not intend to do the work. He called and promised to begin soon. He then rescheduled five times, finally showed up working out of the back of a car (not the truck he had come and provided the estimate in) with no professional grade tools or materials, and proceeded to put what could barely be considered a roof onto my home's porch roof. Upon returning home from work, I found the job clearly unfinished, including dangling materials off my roof, cans of adhesive outside, and a large pile of garbage and debris on my lawn. I waited days, then weeks for the contractor's return to complete the work. He never did. Phone calls went unanswered. Four months later, I ran into someone who had recommended him, and suggested she attempt to get in touch. He called me shortly thereafter, stating he 'completely forgot' that he left my roof unfinished. I gave him one final opportunity to come finish the job, refund me, or pay another company of my choosing to complete the work, which must be redone. He apologized and opted to come and redo the work properly, and has not shown up or called since. That was over a month ago. I waited this long to review the contractor because I gave him the benefit of doubt, where it was not deserved. I have now had to hire a lawyer to guide me through what happens next, as I have resultant water damages to my home.
Description of Work: I needed a residential roof replaced. I received a modest estimate for complete removal and replacement of my asphalt roof and replacement of a section of rubber roof over my front porch.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$14,000
Greg H.
12/2015
5.0
roofing
+ -1 more
unknown
Description of Work: Sean's crew removed the old two-layer roofing and installed new 30# felt, shingles, and the nails I had purchased ($1,500). SLB roofing provided all other materials, including the permit and dumpster. It took two half days because we had to wait for the dumpster to be delivered. The crew showed up exactly on time each morning. They were cheerful, efficient, and professional. Sean was very easy to work with and I felt comfortable with him at all times. | |As we rolled into December, I began to get worried that the weather would cause problems, but Sean had told me there were 4 jobs ahead of mine and 3 were quite big; there were delays with rain and high winds, but the weather broke on Dec. 2 and SLB started the job on Dec.3, finishing on Dec. 4. | |I had sought 3 bids and SLB's was the lowest, next best was 50% higher and the 3rd was 100% higher.(A fourth company returned my call but did not submit a price quote.) | |Sean's crew did an excellent job, on time, and at the quoted price...can't ask for more!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,055
Robert V.
06/2013
5.0
roofing
+ -1 more
Sean came out and measured the roof. We talked a bit about roofing in general and he seemed like a very nice approachable guy. After measuring my roof in the morning he came back a few hours later and handed me my quote (most people e-mailed them back to me). The quote was in the mid range, however... in addition to the re-roof he also noted some rot I had (and the quote included replacing that) on other nearby parts of the home, he also looked at my second roof (a rubber roof) and included recaulking that. Finally the quote included algae resistant shingles (since I have an algae issue) as well as just building the roof to better than code specs. For me who wants this to be the last time I have to re-roof my home it was nearly ideal. Out of the five quotes I received, this one was a close second for all the attention to detail, the friendliness, and the personal touch of coming to my home to deliver the quote.
Description of Work: I sent an e-mail through the website for this company requesting a quote for a new roof. Within two days I was contacted back to schedule the owner coming out to check the roof out. All of my initial requests for quotes were sent through websites and this was only one of two that actually contacted me back so major points for that.
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Service Categories
Roofing,
Snow Removal,
Gutter Cleaning
FAQ
SLB Roofing is currently rated 3.2 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
SLB Roofing accepts the following forms of payment: Check
Yes, SLB Roofing offers free project estimates.
No, SLB Roofing does not offer eco-friendly accreditations.
No, SLB Roofing does not offer a senior discount.
No, SLB Roofing does not offer emergency services.
Yes, SLB Roofing offers warranties.
SLB Roofing offers the following services: Residential roofing including ventilation, tear offs to re-roofs repairs & installed, winter ice dams & rooftop snow removal.