Bill was in our kitchen in excess of three hours rather than the 60-90 minutes allowed for the standard install. We were billed a VERY modest added fee of $49. He was friendly and professional in spite of a super challenging and frustrating job. His clean up was spot on. We can recommend Edgewater with the highest possible marks and will use them again.
Description of Work: We purchased a new dishwasher from Bitter Neuman in Sheboygan. They charge a flat fee of $169 for installation and use Edgewater. The B.N. rep is good about alerting buyers that it may be necessary for added work to be done to bring plumbing or electric up to code (that is why BN no longer installs them). Our install was set up for the same day the DW was delivered much sooner than we expected. Bill arrived on time but had great difficulty as the space left after our dead DW was removed was very tight.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Randy M.
05/2017
5.0
plumbing
 + -1 more
Edgewater responded quickly, properly diagnosed the problem, and replaced the shower mixer valve which was defective in a professional manner. Everything was explained clearly. The plumber was tidy. The repair prices were reasonable. The plumber also replaced a bathroom sink faucet cartridge which was leaking. Several days afterward it leaked again. The plumber returned, spent some time determining that some small pieces of iron that had sloughed off the water main or lateral had entered the replacement cartridge and made it defective. He flushed our pipes from a basement washtub faucet and showed me how to do this periodically to prevent a re occurrence. Then he installed another new cartridge, all for the price of the cartridge only. Problem solved and how can you beat that kind of service? I hesitate to sing Edgewater's praises as I hope it doesn't cost me access to them in the future.
Description of Work: Had a sudden water leak into the basement in a home we had recently moved into. Called four local plumbers and explained the situation in a voicemail. Edgewater responded immediately, one other called back several days later, and the other two NEVER called back!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard O.
03/2017
5.0
plumbing
 + -1 more
The plumber was able to use a snake to remove the roots and opened the drain again.
Description of Work: Our drain was slow due to tree roots.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$216
Gerry W.
09/2016
5.0
plumbing
 + -1 more
unknown
Description of Work: I had this company install a macerating toilet in my basement. The work was flawless and the service prompt. The price was very reasonable as well.
Rating Category
Rating out of 5
Yes, I recommend this pro
Leslie B.
07/2015
1.0
plumbing
 + -1 more
We called for an Estimate early in June, 2015, and waited and waited to hear something. When we called again, the individual said that the owner was on vacation and that "he", the individual we were speaking to would check. We have heard NOT a word from them. We are NOT impressed! Either they want business or they don't. We figure they do not.
Description of Work: Nothing!!!
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Edgewater Plumbing
This was called in by the customer and I was told to call a realtor to get into the property. I had called the realtor and never received a response to get in to the property. This can be a frequent problem when 3rd parties are involved to do the work/estimates. We are very busy company and this estimate merely was missed because of the 3rd party involved and the inability for the customer to meet us direct. I apologize for the estimate being missed and still would be more than happy to still get an estimate done for the customer. Thank You
Melody W.
01/2013
5.0
plumbing
 + -1 more
Edgewater was extremely professional and had the pit meter changed in less than two hours. They also tightened a loose sink. Jeremy was extremely helpful and even took care of obtaining the city permit and communicating with the water meter inspector. I would highly recommend Edgewater Plumbing!
Description of Work: Changed out old pit meter for new water meter and fixed bathroom sink
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$370
ROBIN L.
06/2012
5.0
plumbing
 + -1 more
They were very prompt. I had water on my floor, and they came out immediately.
Description of Work: Edgewater Plumbing did some plumbing repairs for me.
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Service Categories
Plumbing,
Water Filtration and Softening,
Drain Cleaning,
Kitchen and Bath Remodeling,
Water Heaters,
Bathtub Restoration
FAQ
Edgewater Plumbing is currently rated 4.8 overall out of 5.
No, Edgewater Plumbing does not offer free project estimates.
No, Edgewater Plumbing does not offer eco-friendly accreditations.
No, Edgewater Plumbing does not offer a senior discount.
No, Edgewater Plumbing does not offer emergency services.