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PGA Inc

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

We are proud of almost two decades of service to the Wausau area. PGA Inc has earned a reputation as a trusted name in plumbing, heating and cooling, electric, septic, excavation, and insulation. Our staff looks forward to serving both residential and commercial customers. From service calls to large construction projects, we constantly strive for a level of quality and professionalism that is a cut above the competition. Next time you have a construction or remodeling project, give us a call for a free quote. And don't forget we offer a dedicated service department with 24/7 emergency service.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

24/7 emergency service, in-house design/build, home automation, audio distribution, home theater installation, energy saving lighting, KVAR, excavation, septic system inspection, septic system repair, mound tanks, conventional septic systems, high efficiency hydronic setups, geothermal, air filtration,

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.631 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
16%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.7
punctuality
4.9
Showing 1-25 of 31 reviews

John D.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
Great service! Shawn was tech and was timely, extremely professional and checked out my entire system. Will use them again in the future!
Description of Work: Heating and Air Conditioning yearly maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kim B.
09/2017
5.0
electrician, heating & air conditioning/hvac
  + 0 more
The staff was knowledgeable and professional. They also helped up with follow up questions.
Description of Work: We had lost a portion of the electrical panel on a Friday night. PGA took our call and walked us through the steps to avoid a costly emergency call on the weekend. They arrived promptly on Monday and repaired it before noon.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

cindy Z.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
I thought they were really good. I thought the price was fair. It wasn't cheap, but it wasn't expensive either. I don't think it took that long to get out here. They came when they said they'd be here. We've been totally satisfied with their work. The worker we came in contact was a pretty arrogant pompous guy, but he is long since gone. The guy thought he was a lot smarter than he was, but the quality of work was there but we didn't like his personality.
Description of Work: We'll have them come, change the filter and do maintenance on the furnace. Annual maintenance and then they do whatever has to be done to tune up the gas furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Matt B.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Installation was prompt and professional.
Description of Work: Replace AC condensing unit and cooling coil. SEER 18

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Megan L.
04/2017
5.0
plumbing, water heater repair
  + 0 more
The toilet was adjusted, but I need to replace the flooring underneath. The water pressure problem turned out to be a bigger issue, but they called the people necessary to fix the problem. The price and installation of the water heater was fair and professional.
Description of Work: I needed a new water heater, a toilet re-seated, and had a serious water pressure problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beverly K.
03/2017
5.0
water heater repair
  + -1 more
FAST!!! Called and someone was there within a week.
Description of Work: New water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary J.
08/2016
4.0
plumbing
  + -1 more
It was very expensive comparing to some other people but once they started no body else wanted to work on an old house so it's like yea you know six to one half a dozen of the other.
Description of Work: I used PGA Inc for plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary J.
08/2016
4.0
plumbing
  + -1 more
I think when they started was for a leaky toilet and it and leak onto the floor, well they fixed the problem, they are pretty expensive. They a guy out that was just too loopy and he was getting high on the fuse and didn't realized it and then I called and complain and then they sent somebody else and it was fine.
Description of Work: I used PGA Inc for plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary J.
08/2016
4.0
electrician
  + -1 more
.
Description of Work: I used PGA Inc for electrical.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gail P.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
My original contact was with Scott who scheduled the work. He was pleasant and honest. They had several calls that day for air conditioning service so he added our name to the list and would try to get us in but was only able to tell me it may not get fixed until the next day due to the high volume of calls. He explained how they would handle the call list once they got to it. Calls would be handled in order and completed based on whether the customer was able to be contacted. I was pleasantly surprised to get a call at 2:45 that afternoon from the service person, Matt , who has done work for us before. Matt performed the repair and was finished all in less than 45 minutes. He took the time to explain what he was doing and was also very professional and pleasant. These two guys are the prime example of why I do business with a particular company. Communication, courtesy and professionalism. It means something to me when I see a company retaining good employees long-term.
Description of Work: Repaired bad capacitor on the air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Joy B.
02/2016
5.0
water heater repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$800

zach N.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jon K.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Edward M.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: PGA Inc. is my "go to" plumber. Its service is superb, people are very professional, the charges are fair the service is done right the first time. I do not go anywhere else but PGA.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy S.
04/2014
5.0
plumbing
  + -1 more
The sewer from the house to the street was clogged up and they snaked with a video cam. The sewer was backing up in our basement. He told us what was wrong with it and how to fix it. The price was reasonable. He was out two or three times because the first snake wasn't long enough. It was very cold out because it was winter. He was very nice. It was a great experience.
Description of Work: He came out to snake our sewer. It was clogged and backing up into our sewer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Judith Elaine W.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
I have lived here since 1986 and Bauer and Co. had taken care of all my furnace and A/C needs, but they went out of business and PGA became the successor. A number of years back, I called to get a furnace check or something was wrong, I don't remember now, but they came and took care of it. I bought a new furnace from them, and several years later, there were problems with the way the furnace had been built or designed, and they gave me big discount on a new one. They have also installed a new Air Conditioner for me and have done numerous other checks and maintenance over the years. They are very professional and very knowledgeable, and I would recommend them to anyone.
Description of Work: Furnace clean and check. I called because I thought it looked like it was rusted at the bottom, and I couldn't remember if the rust had been there. Actually, it was old rust and was at the base of the ducts that contains the furnace filter and was not a problem, but I hadn't had the furnace check for about 2 years anyway, so good to get that done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Lynn P.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Arrived promptly, was personable, let me know what he did and condition of unit
Description of Work: Serviced air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Anne K.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
Replaced indoor motor and gas valve.
Description of Work: Furnace quit working during below 0 weather. Called first thing in the morning and my message was returned within 1/2 hour. Matt was here to service the furnace around 1230pm. He was very knowledgeable and explained exactly what the issue was. So far so good, I have heat and I believe there price was reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Chris W.
11/2012
2.0
water heater repair
  + -1 more
The plumber arrived about 10 minutes after he stated (not too bad). Then gave it a quick glance. He said he was going to check the building codes and get back to me. They sent me an estimate letter 3 days later with an enormous estimate of over $1,100! Not only that, the estimate had some broken english sentence about reducing the pipe size. None of this was mentioned when he stopped over. It just felt like he was trying to sell me an entirely new pipe and a days worth of work. With other plumbers willing to just dive into the project for gobs cheaper, I'm not going to bother with these guys again.
Description of Work: I needed the water heater vent moved 4" closer to a wall. No need to adjust the roof since it would be routed back to the existing vent.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$1,100

Leslie D.
10/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Prompt service, quick work, reasonable charge for parts and service.
Description of Work: Couple of jobs done ... leaky valve near water heater removed and replaced, garbage disposal repaired and drains snaked due to clogs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Robert H.
04/2012
4.0
plumbing
  + -1 more
.They came when they said they would be here and took care of the problem. I was happy with them and will use them again.
Description of Work: .I used PGA Inc - Plumbing, Heating, Cooling, Electrical. to fix my water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Kathy D.
02/2012
5.0
plumbing
  + -1 more
The story is in the question above this one. Absolutely Great job.
Description of Work: Peter, a master plumber, put in a new filter in our septic system. We had been having problems with our system backing up on the lawn. Peter did a great job. We now have a system that works very well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dolores S.
02/2012
4.0
electrician
  + -1 more
PGA sent a Master Electrician and an assistant to get the job done. Nice neat work. I later hired them again to redo the wiring completely for the kitchen remodel.
Description of Work: Purchased a 60 year old home and needed to upgrade the electric in the house. THe sellers had gotten an estimate of $1500. for upgrade from 60 amps to 100 amps. I chose to use a company I was familiar with. PGA made the upgrade to 200 amps for $1,700.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

John D.
08/2011
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Superb customer service! Our air conditioner kept tripping the main circut breaker even when it was reset. I called and spoke to Jim, the Service Manager, described the problem and he had a Service Technician out to our home in less than a couple of hours. Matt was the Technician and he was great. He fixed the problem in less than a half hour and still had time to service our furnace and water heater. Great experience from a quality customer service organization, we will definetly use their services again in the future.
Description of Work: Air Conditioning capacitator replacement and furnace cleaning/servicing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

josh M.
07/2011
3.0
heating & air conditioning/hvac
  + -1 more
The estimator was very knowledgeable in every aspect of the installation and furnace the company was selling me. Other companies just gave me a quick rundown of what was needed, one competitor even sent me an estimate by mail WITHOUT coming to view the old unit and see what was needed. PGA was very good at most of the job, however, the installers were in a rush. First, they drove their box van onto my neighbor's grass in order to miss hitting my roof overhang (I've done it many times with several vehicles and campers just as tall without incident and WITHOUT driving on the grass) leaving me to patch her grass area. During installation, one of them tightened a hose clamp on the moisture return pump so tight, it broke the hose, causing it to leak onto the floor. Also, the duct work that was replacing the old frame for the furnace filter was made and/or installed in a way that the filter does NOT fit into the tracks where it should without severe manipulation of the filter. When another service man was sent to repair/replace the cracked hose, I showed him the poor quality of the duct work around the filter, and he refused to repair it or to notify PGA, saying that was not his job. I have chose to just deal with the filter/duct problem, since PGA has not impressed me with the quality of their work, or how they make right on the screw ups caused when someone is in a rush, no matter who performed the work.
Description of Work: Replacement of natural gas furnace.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$2,700
    • 1(current)
    • 2

Contact information

7306 Zinser St, Schofield, WI 54476

https://www.pgainc.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Electrical,
Wells and Pumps,
Septic Systems,
Excavating

FAQ

PGA Inc is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

PGA Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, PGA Inc offers free project estimates.
Yes, PGA Inc offers eco-friendly accreditations.
No, PGA Inc does not offer a senior discount.
Yes, PGA Inc offers emergency services.
Yes, PGA Inc offers warranties.
PGA Inc offers the following services: 24/7 emergency service, in-house design/build, home automation, audio distribution, home theater installation, energy saving lighting, KVAR, excavation, septic system inspection, septic system repair, mound tanks, conventional septic systems, high efficiency hydronic setups, geothermal, air filtration,

Contact information

7306 Zinser St, Schofield, WI 54476

https://www.pgainc.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM