Superior Polyjacking

I spent over 2 months trying to get work done. First they showed up and said poly heater was broke, so they left without doing anything. After repeatedly trying to get ahold of Scott Waste, he told me a part was on order, and I was next on the list. After more unanswered calls, texts, and emails, he finally told me the wrong part came in. He then told me he was putting another truck together and I was next in line. The next response was the truck works, but the operator was sick. Supposedly he was coming back to work two weeks ago, but nothing is done yet. They said they thought they could maybe do it this week, but this is Friday afternoon and haven’t seen them yet. Totally disappointed. They didn’t have the courtesy to let me know they weren’t coming. Now the temperature has dropped enough, that I can’t get any other company to do it this year. I wouldn’t ever use or recommend this company to anyone. Ray H.

Unfortunately they were a day late showing up and when they did finally show up a day later their equipment didn’t work which delayed the project by another half day. I didn’t receive any type of apology for the inconvenience. Everything had to be out of my garage for an extra day in the elements and when you live in an HOA, this is especially frowned upon. When I expressed my frustration to the owner on two separate occasions at the time it happened and when they processed my final invoice, I didn’t receive so much as as an acknowledgment of the concerns let alone an apology - especially disappointing when they tout how they are family owned and involved in the day to day operations. For these reasons, unfortunately I cannot in good faith recommend Superior Garage Floor.

Did an overall good job at raising, was responsive and at a reasonable price. However left a large stain in the middle of the sidewalk (see photo) which they say cannot be removed, although it will "fade over time". The reason you pay a premium price for polyjacking is that it is almost invisible, especially compared to mudjacking. This large stain is not acceptable.

The crew were great; very courteous, friendly, and took time to explain follow steps. They left the work area and paths clean and looking like they did before the service.