Professional Home Services

Very well. Easy to work with.

unknown

Bathroom paint job was not done well-area behind toilet not painted,didn't use tape

unknown

Service provider was punctual, courteous and eager to please. He did eventually get to all the tasks I needed him to do and was willing to take on a variety of tasks; but benefited from my reminders and prompts. He likes to do a lot of consulting about materials and preferences, so if you're hoping for someone who can simply take the job in hand and get it done, this won't be the right handyman for you.

Timely and pleasant.

unknown

Day One: he was late and said he needed to prime the walls despite never mentioning this before so I had to go out and get primer (which is fine). I suggested starting on the wallpaper removal while I went out and left him in my home. When I came back with the primer he applied it very unevenly. He left at the end of the day. Day Two: he came back late again and painted the lower bathroom (one coat and less than half the paint he had told me to purchase) and left paint marks on the ceiling! When I asked him about it he says "I can remove those if you want me to." He never used a drop cloth or any tape. I had been working on the wallpaper myself using a scorer -- he had never even seen one!! He didn't seem to have any tools of the trade at all and mostly used mine. Overall, I was feeling very nervous about his qualifications. Day Three: he goes to paint the upper bathroom which I had removed all the wallpaper from myself. He did not sand, repair, wash, or prime the wall before painting and didn't even paint in one area. There is paint on the ceiling again and the work will clearly need to be redone. Simply paint on an unfinished wall and he left all the garbage in the room with a sink an absolute wreck. When I consulted Sherwin-Williams they informed me of all the work that needed to be done now. He happened to call me later because he had left a tool at my house and I let him know that it looked absolutely terrible. He offered to come back and repaint it which is impossible at this point because of all the work that needs to be done on the wall. He never called me back after that conversation. It makes me extremely nervous to think he is out there doing similar work in others' homes. Absolute disaster of a job and would never recommend him especially considering how much of the work I had to do myself.

I was extremely happy with both the cost, the professional problem-solving to address building challenges to a house built in 1948, and the sensitivity to saving me money on materials and service fees. Professional Home Services was very professional, extremely responsive, and quite aware of saving me, the client, money at every possible step. I wanted a modern sleek entrance deck with no railings - something that many builders would advise against given that the house (a modest Cape Cod-style bungalow) was built in 1948. However, Professional Home Services was very open to my ideas, added to those ideas with practical suggestions, and the end result was a completely different and wonderful house entrance that is both functional and beautiful. It works!! This deck entrance is different from any other house in the neighborhood and completely changes the look of my house, along with some gorgeous landscaping which I did myself. I have something interesting blooming every time of the year. I now use the deck every day to sit and relax, eat meals, and greet neighbors who I have never before talked with - what a change in a feeling of neighborhood community. I highly recommend Professional Home Services for any home building or repair needs - you won't find a more honest, great problem-solving company with very reasonable rates. Scott is concerned with providing excellent customer service and will work very hard to exceed customer expectations. I am already discussing with him a full kitchen remodel idea along with a kitchen room addition off onto a new very large deck off the back of the house. My house is only 700 sq. ft. on the main level, so a kitchen remodel along with a new kitchen room addition will be an important change to the entire house square footage flow. I recommend Professional Home Services without hesitation.

I purchased a deal that was for 249.00 for painting/drywall or repairs. I called and scheduled the initial visit. He arrived on time and took notes about the job I was asking him to fix. I assumed at that point that he would get the materials and bill me for them. Unfortunately, when he showed up on the scheduled date (on time), he didn't have any materials, i.e. no drywall, tape, mud or other items. I was confused as he had made a list so I assumed he would provide those. I was not able to get the supplies at that time so he removed all the old stuff and did what he could. The next week, after I supplied most of the supplies, he arrived on time to do the bulk of the work. He did a good job. He was polite and kind and did a much better job than I could have done but I was still a bit confused as to why he didn't initially tell me that he expected me to have all the materials available. That is part of why I had hired someone as I am not a builder or contractor. It was not a big issue. He returned and continued to mud and sand the job. I added a few areas for him to fix that were not in the original plan so I was happy to pay him above and beyond the original Angie's List deal. I provided sand paper, a sander and masks. He mudded the new areas and had to leave to let them dry so I knew there were be an additional visit required. We scheduled it. He arrived on time for the final visit and did what he could. Sadly, he was not able to sand all of the areas to a professional level. I will still need to mud a few areas and sand the final product. Still, as I said before, the entire job is better than I could have done myself but it isn't quite what I expected. I was left with slightly more work than I had wanted but, I didn't pay a grand amount. In the future, I would recommend he make it clear what supplies would be needed prior to arrival for the initial job day. It would have made things go a bit smoother. Also, a reliable vehicle would be valuable. Scott was pleasant to work with, and I trust him but would have to hesitate to hire him again without being a bit more clear up front about his abilities and needs (as far as materials) up front. I am not fully displeased with the job I paid for and received. I am just not completely satisfied. It is adequate. I might consider him again but I will be a bit more clear in the future about what each of us expects before the first visit and the full scope of the job.

I hired Scott through a deal of the day. He seemed confused during the scheduling process, but did show up only twenty minutes late. He arrived without ladders or caulk, though I had told him I was wanting to have trim and doors painted. I showed him the paint and primer that I had purchased for use. After an hour, I checked on his work, to discover him painting some trim, although he hadn't chalked, dusted, sanded or primed the surface. He was also painting with a can of paint that hadn't been been used in three months and that he didn't stir, so that it was separated into its component parts. Very little work had been completed. His co-worker was working on some window inserts and neither sanded nor primed and completed only one coat on three inserts in over an hour of work. I realized that neither had experience as a professional painter and that the work that they had done would have to be redone. I told them to stop work and let them go, telling them I'd be seeking a refund. I am very disappointed and frustrated since it isn't a particularly complex task and was done so poorly. They apologized but clearly were not capable of producing professional work.

unknown

Scott Knott of Professional Home Services came to do drywall repair work of corner cracks and drywall finish separation on our existing house of 18 years. It was my opinion as the owner of the house, he did not do the job as I expected. Out of the eight hours contracted through Angie's List, he worked from 8:30 until 10:30AM.

He set up a time to call me but he never called me back after I had already ordered my big deal.

unknown

Scott was punctual each day he was scheduled to work. He consistently worked through each day, showing good attention to detail. Scott consistently was open to direction, suggestions, and questions. He did a really good job.

He did a good job and cleaned up everything. No issues.

The project went very smoothly from start to finish with creative problem-solving along the way. There was always the consideration for keeping costs down and being as practical as possible remodeling solutions.

Professional Home Services is prompt, professional, skilled and very experienced. I have thoroughly enjoyed working with this company and have been very happy with the timing and quality of all the work provided. Professional Home Services has always had an eye to saving time and money in all services and supplies - being very efficient and affordable. They provide a wide range of services making it especially easy to complete a more complicated job involving carpentry, electrical work, flooring, doors, paneling, etc. They take great pride in work provided to customers that they really get to know and want to keep as repeat customers who know the affordable quality they provide in a timely way. I would highly recommend Professional Home Services.