Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Keystone Htg & AC Co Inc

Heating and Air Conditioning, Natural Gas Lines, Water Heaters,

About us

Keystone heating was started in 1918 by William Challinor. Our grandfather, David Lonergan, went to work at Keystone in the '20's and bought the business in 1934. Our father, Lowell Katt, started at Keystone in 1951 and took over in 1969. David Katt started in 1975, Marshall Katt in 1978 and Colleen (Katt) Miskovic in 1979. We took over as owners in 1995. We are union shop, represented by Sheet Metal Worker's Local 18 and currently have a total workforce of 12 people. Keystone is proud to serve the Racine-Kenosha area with high quality, friendly and dependable work.

Business highlights

107 years of trusted experience
Emergency Services Offered

Services we offer

Furnaces & air conditioners. Packaged units. Indoor air quality systems. Air handlers & humidifiers. Air duct cleaning. Solar solutions.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.935 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
3%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 35 reviews

Julie T.
04/2019
5.0
heating & air conditioning/hvac
  + -1 more
We used Keystone for the first time when we woke up and found out our furnace would not come on. This was on Sat morning and we looked at local companies who would do 24/7 service. We left a message and very quickly Jeremy called us and was over within 30 minutes. He was able to diagnose and fix the problem very quickly and for a reasonable price. Our problem turned out that we needed to replace the Ignition Control, which he did. We definitely would recommend this company and we will use them again.
Description of Work: Furnace would not turn on

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Mary J.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
I will expect to use them. I get a service package from them and they will be checking my air conditioning this spring. It’s a packed deal. It’s nice because if you do that, they come out and you don’t have to wait. For one year with tax is $208, the price is $198, so the rest is tax. They are good at making appointments and keeping them. They will call you ahead of time when you are the next customer, so that you are expecting them. I have always been able to reach somebody there. Last my air conditioning didn’t work and I thought it was relatively new, but it was over 10 years old and it needed a new motor. The man that came to do it worked late to get it done. I appreciated it.
Description of Work: I used them for the winter cleaning on my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$208

CARL K.
03/2017
2.0
heating & air conditioning/hvac
  + -1 more
Furnace tune-up was done professionally, weather to cold for heat pump tune up. Tech did not have proper diagrams and had my wife and I chasing around for furnace books. Billed $400 filed complaint with better business- Keystone refunded $200. Cost me time & money, Keystone owner overbilled job, will never use again!
Description of Work: Business hired to do furnace and heat pump tune up.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400

William S.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
I have used Keystone's maintenance for many years to keep the old systems running clean and efficiently. They have always done a terrific job for us. After my initial call to Keystone, Dave promptly came out and walked me through my options and pricing for furnace, a/c, air filtration, humidity control and a smart thermostat. I also asked them if they would install a new water heater. Although they are not in the water heater install business Dave quickly arranged for a trusted local plumbing contractor to put one in on the same day that the new HVAC system was installed. Less than a week after I gave Dave the go ahead Frank, Steve and Tom, Keystone's professional installation team, showed up on time and went right to work putting down tarps to keep my home clean, removed the old system and began installing the new. They even moved the new thermostat location to a much better one for more efficient operation. Once installed they cleaned up the work site and then walked me through the operation and maintenance of the systems. They explained how the new smart thermostat works and then helped the plumber load the old water heater out and the new one in. What a team!! Louis from Affordable Plumbing did the water heater install and he was just as impressive as Dave's crew. The whole job started at 7:30am and everyone was finished and out by 3:00pm. I highly recommend Keystone Heating and AC for all of your HVAC needs. GREAT JOB DAVE AND CREW.
Description of Work: I recently contracted with Dave Katt of Keystone Heating and AC to upgrade the HVAC systems in our 20 year old home.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

BETSY G.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
They have a very good reputation. They came out in the middle of the night. They are really responsible. They do charge more for coming out in the middle of the night. They charge more then anyone else. They do a good job. They come out in the middle of the night and in the middle of the winter. They got it working again.
Description of Work: I used Keystone Htg & AC Co Inc when my system was not running. I was worried my pipes would freeze.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leonora N.
03/2016
5.0
gas leak repair
  + -1 more
They have been very responsive and very courteous. The service was excellent. The people who come here are very efficient. They tell me what they're doing. I really have a lot of good feeling for them. I have a lot of faith and trust in their company. I have told lots of people about them. Our neighbors just had a furnace put in. I wouldn't hesitate to recommend them.
Description of Work: We had a problem with a gas leak. We knew that their company worked on gas pipes and things. So they came and fixed that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leonora N.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
We have our furnace checked every year. They are very responsive, very courteous and efficient. We had a whine in the new furnace. When the motor would start up, there was this kind of whining sound. I have very sensitive ears and I could hear this. The owner of the company came out many times and he couldn't hear it. He even came the day after Christmas. Our family was here and when he showed up, we were having breakfast with our children and grandchildren. I invited him for breakfast. He had breakfast with us and then did his work. It took a while before he could hear what I could hear. But I think it's because my ears are sensitive. He never ever gave up and said, "I'm not going to come out and listen." He came out eight times to try to hear that sound that I could hear. So, that's pretty good.
Description of Work: They checked our furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rosemary H.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
I was very satisfied with the service. He is a very nice person and I would have them out to make repairs in the future.
Description of Work: My heating and cooling unit broke and he came out on two separate occasions to make the repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Cynthia B.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
A three man crew arrived at 7:30 am to do the installation. They were prompt, professional and competent. They did an excellent job and were very polite. Before they left, they cleaned up thoroughly and explained the new system to me.
Description of Work: Installed new Lenox high efficiency furnace and air conditioning. Installed new programmable thermostat and new humidistat for my system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Keystone Htg & AC Co Inc
Thanks much for the nice review. You know if you have any questions or issues you can talk to me. Dave

Laura D.
02/2015
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
great service - nice from estime until done -
Description of Work: new furnace new water heater new air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Keystone Htg & AC Co Inc
Thank you [removed members name]. Please tell your neighbors! If you ever have any questions or concerns, please call me.

Eileen H.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
Wonderful - from Dave the salesman visit's to our home. He used to do installs so he knows the industry. Install took 4 hours and 3 men to complete. They walked me thru how to use thermostat & change filter - very professional.
Description of Work: Install new Lennox furnace

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

Caralee G.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
I thought they were very careful and efficient, because they had to take the old furnace out and put a new one. I was very impressed. I needed a magic pack which is a little more expensive than normal furnaces, so I wasn't happy with the price, but that is the going rate for them. They were here when they said they would be, and they were quick. It was a heavy thing, and they had to drag it upstairs, I was impressed.
Description of Work: I used Keystone. They put in a new furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Leonora N.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Dave Katt, the owner, came out to give us an estimate. Once we chose Keystone, Dave called to be sure of every detail ahead of time. The installers arrived on time, worked quickly, and took care not to disturb our home.
Description of Work: New furnace installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,850

Diane B.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
They did an excellent job and even arrived a day early.
Description of Work: they did a furnace tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

BETSY G.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
I called them after midnight, and left a message. The technician called me back, and came out right away. He tested it, and determined that it was the circuit board that was defective. He had the part in his truck. He fixed it reasonably quickly. He was very skilled, and very pleasant. They have a very good reputation around town also.
Description of Work: They came out and fixed my furnace in the middle of the night.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Joseph L.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
Dave, owner, came out to house and explained problem on Thurs 2/6/2014!!! We decided work had to be done and he had installed by 2:30 pm on Fri 2/7/2014
Description of Work: Install new lennox furnace, install new lennox AC unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

yvonne V.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
They have a service agreement where you pay an extra charge and things like those, and you don't pay extra for weekends if you have the plan. They also replace filters, and those are added in our contract too. John is the one who comes out, and he has been coming to our condo for so long, that he knows what to do, and what I expect. The price used to be low, but it goes up every year. We have had no problems, and we have been very pleased. We have never used any body else. Everything is running beautifully, and we can call them every time we have a question, and so I have had no reason to change. We had freon leak 14-15 years ago, and they came right away to change. I think the price is comparable to what other people have said. They had to bump me one time, because they had to be else where, and they called me to ask if they could delay by a day.
Description of Work: I use Keystone Heating & Air Conditioner. They come out in spring and fall, they service our air conditioner in spring, and our heating in fall. They make sure everything is working fine and there is no carbon monoxide.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Marie S.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
They did a fantastic job. They did it in a very timely manner. It only took 1 hour. There were 3 men that came. They laid out tarps when they came in to ensure the carpet didn’t get dirty. They even offered to move something back into my furnace room that was too heavy for me to move at no additional charge. They were also very good about explaining how to use the programmable thermostat.
Description of Work: They installed a new furnace with a new thermostat and a heat exchanger.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,183

Marjorie M.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
They arrived promptly and finished the installation that afternoon. Very pleased with the job they did. The new AC unit and furnace both run very quiet. I have had a service contract with this company for the past 5 years. I have been very happy with them. I will continue with the service contract.
Description of Work: Installed new furnace and air conditioner. The old air conditioner was not worth repairing so I decided to replace both.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Kathleen B.
08/2013
3.0
heating & air conditioning/hvac
  + -1 more
Well, he took a really long time and seemed like he really didn't know what he was doing. Like maybe he was new. I was disappointed in the price but I guess it beats having to pay for a new one. Especially when the temp was in the 90
Description of Work: He repaired an old air conditioner, and I did appreciate the fact that he could repair it.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$375

Response from Keystone Htg & AC Co Inc
I am sorry you had a less than optimal experience, but we were not the company that serviced your air conditioner. The last time we were at that address was in March of 2007. Our sticker is probably still on the system.

Jane S.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Keystone Reps were on time, very professional (know what they are talking about), Q&A list was gone over with us. Great working team overall!!
Description of Work: Removed old heating unit, new ductwork and unit installed. Maintenance and warranty explained to us. New thermostat installed as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,650

Esther P.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Workers were on time, polite. They covered wood hallway floor. They explained what they had and how the new equipment worked. They were here about six hours.
Description of Work: Replaced furnace, humidifier, and air filter system.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

BRIAN L.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
Fantastic. Can't say enough about the company and the people that I dealt with. On the first day, Dave brought over 4 heaters to keep our house warm until the next day. They worked well to keep the home sufficently warm. It was a snowy time. On 2/7/13, they were forcasting lots of snow for the next day starting early. The repairmen were to be here at 6:30am. It snowed a lot during the night. They were here at 6:30am. They shoveled their way to our door and brought in our paper! I thought they might cancel but they did not. The men installing the furnace did a fantastic job. They were never in our way and never stopped working. They did an amazing job. I love our new furnace. I would recommend this company to anyone and everyone. THIS REVIEW IS WRITTEN BY CAROL LAUGHLIN, AN OWNER OF THE HOME.
Description of Work: 2/7/2013 ~~ furnace "running" but not heating home. Called Keystone at 7:30am. Repairman came to home within 2 hours.Checked everything on furnace and showed it to me. It could be repaired but looked in bad shape to the repairman and to me. The repairman's name was Rob. He was very informative and very, very, nice. The repair would cost about $927. and the furnace was old. It was installed in 1996. He showed me information on a new furnace. Called the office. Dave came over to the house with information on new furnaces. I decided to go with a new one rather than try to repair the old one. The new furnace was installed 2/8/2013.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

CATHERINE G.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
Keystone arrived at 7:30 AM and by 3:00 PM I had my new furnace and air conditioner. No fuss, no mess, no bother!
Description of Work: Keystone installed a new furnace & air conditioner. They also replaced a defective humidifier. I've been dealing with them for over 30 years and am always more than satisfied with their service.
Rating CategoryRating out of 5
Yes, I recommend this pro
$6,800

Paul B.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Workers were at my home 7:15 am and were finished by 11:45 am. At completion - you would not even known they had been there it was so clean. A++
Description of Work: Replaced furnace, AC, humidifier, filtration unit, duct work. Thermostat - old furnace had died. Super job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500
    • 1(current)
    • 2

Contact information

2707 Durand Ave, Racine, WI 53403

www.keystonehtg.com

Service hours

Monday:
7:00 AM - 4:30 PM
Tuesday:
7:00 AM - 4:30 PM
Wednesday:
7:00 AM - 4:30 PM
Thursday:
7:00 AM - 4:30 PM
Friday:
7:00 AM - 4:30 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Natural Gas Lines,
Water Heaters,
Solar Panels,
Air Duct Cleaning

FAQ

Keystone Htg & AC Co Inc is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 4:30 PM

Tuesday: 7:00 AM - 4:30 PM

Wednesday: 7:00 AM - 4:30 PM

Thursday: 7:00 AM - 4:30 PM

Friday: 7:00 AM - 4:30 PM

Keystone Htg & AC Co Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Keystone Htg & AC Co Inc offers free project estimates.
Yes, Keystone Htg & AC Co Inc offers eco-friendly accreditations.
No, Keystone Htg & AC Co Inc does not offer a senior discount.
Yes, Keystone Htg & AC Co Inc offers emergency services.
No, Keystone Htg & AC Co Inc does not offer warranties.
Keystone Htg & AC Co Inc offers the following services: Furnaces & air conditioners. Packaged units. Indoor air quality systems. Air handlers & humidifiers. Air duct cleaning. Solar solutions.

Contact information

2707 Durand Ave, Racine, WI 53403

www.keystonehtg.com

Service hours

Monday:
7:00 AM - 4:30 PM
Tuesday:
7:00 AM - 4:30 PM
Wednesday:
7:00 AM - 4:30 PM
Thursday:
7:00 AM - 4:30 PM
Friday:
7:00 AM - 4:30 PM