The work he recommended was performed and paid for but it did not fix the problem because the whole roof needed to be replaced.
Description of Work: I had the owner out to my home twice due to continuing leaks in various areas. After going up on the roof several times, he could not find the exact leak(s) but recommended some drainage be added to my roof line. I paid over $1000 for this work. After he did the work, the roof continued to leak in several areas. Finally, I had a contractor I know come over and look at the roof. He was able to find all the areas that had leaked previously, without my telling him where they had been. He wound up ripping off both roofs, and reinstalling a new roof. I would have saved more than one thousand dollars if I had not taken the recommendations of Johnson and Son. Also, when I called the owner after the repairs to report the leaks had returned, he NEVER returned my calls.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$1,000
Darlene H.
08/2013
5.0
roofing
+ -1 more
They were very good.
Description of Work: I used the roofing service of Johnson & Son Roofing Co. They put on new shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Raoul R.
04/2013
1.0
roofing
+ -1 more
The original owners used this company. I came home one day to water in my home. It took me 16 hours to get a hold of them. The owner of the company came to my home after I called his residence to get a hold of him. I spoke with his wife and told her the situation. The owner came out and said it was ice damage without inspecting the roof. My insurance company had an engineer come out who said there was no flashing installed. He said he would fix the work but said he would not pay for any damages occurred when the roof leaked. He came yelled at the employees, got in his the truck and left. He never talked to me. He had the engineer tell me he was coming to fix it. The owner was un professional and would not take responsibility for his actions. I do not recommend this company, please beware. I feel you should not have chase people to the right thing.
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Service Categories
Roofing,
Insulation,
Gutters
FAQ
Johnson & Son Roofing Co is currently rated 2.3 overall out of 5.
No, Johnson & Son Roofing Co does not offer free project estimates.
No, Johnson & Son Roofing Co does not offer eco-friendly accreditations.
No, Johnson & Son Roofing Co does not offer a senior discount.
No, Johnson & Son Roofing Co does not offer emergency services.
No, Johnson & Son Roofing Co does not offer warranties.
Johnson & Son Roofing Co offers the following services: Residential & light commercial installation, repair and replacement of roofing, asphalt shingle, gutter covers & insulation.