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Reviews
4.816 Reviews
Showing 1-16 of 16 reviews
Margaret G.
11/2015
carpet cleaners
 + -1 moreThe technician arrived on time, and was very polite and professional. He moved several larger pieces of furniture and after cleaning the carpet, replaced the furniture on blocks so the carpet could dry. He spent approximately three hours in our home, and did a terrific job. He was able to removed a few stains, and made our carpets look wonderful.
Description of Work: Steam cleaned carpeting in living room, dining room, four bedrooms, hallway and two stairways.
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Yes, I recommend this pro
$300
Christine S.
07/2015
carpet cleaners
 + -1 moreunknown
Description of Work: This was the absolute best our furniture and rugs have been cleaned!Rishad knows the business and did a fantastic job!
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Yes, I recommend this pro
$200
John C.
08/2014
carpet cleaners
 + -1 moreunknown
Description of Work: Cleaned and deodorized a badly stained persian rug from puppy peeing on corner of steel coffee table. Couldn't get rust stain out of carpet but not for lack of trying. Got a lot of the stain out and deodorized it.
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Yes, I recommend this pro
$150
Jan J.
07/2014
carpet cleaners
 + -1 moreunknown
Description of Work: Sofa, love seat, living room and hallway were expertly cleaned. We were very satisfied with the quality of work and the pleasant professionals that came to our house. We will definitely use their service again.
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Yes, I recommend this pro
$260
Lisa M.
07/2014
carpet cleaners
 + -1 moreWe needed approximately 1575 sq. feet of office carpeting cleaned. Castle accommodated our tough schedule (we are busy with a lot of foot traffic 6 days a week) and came on a Saturday evening around 5:30pm. Unfortunately, their hoses malfunctioned and they had to come back the following day to finish the job. It was not a big deal and Jeff cleaned our conference room chairs at no additional charge due to the hassle. The carpets were extremely dirty. Jeff and his crew was able to get them pretty clean, while being courteous and respectful in the process. We will use them again, and have already booked an appointment for our tile & grout to be cleaned.
Description of Work: Cleaned & scotch-guarded carpets in our office building.
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Yes, I recommend this pro
$450
Jacque L.
06/2014
carpet cleaners
 + -1 moreunknown
Description of Work: Had my living room and stairs cleaned. My carpets were filthy with dirt and old pet stains, they got everything out in less than an hour! Absolutely would recommend.
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Yes, I recommend this pro
$100
Jeff T.
01/2014
carpet cleaners
 + -1 more.
Description of Work: .
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Yes, I recommend this pro
Susan R.
09/2013
carpet cleaners
 + -1 moreThe provider was prompt, courteous and worked at a good pace. We were satisfied with all the service provided. The only thing I was not 100% satisfied with was that some of the pet smell remained but we probably should have been more specific about where the smell was and perhaps there would have been an additional treatment provided. We were told that the cleaning alone would take care of it but it did not completely (although it did mostly).
Description of Work: Cleaned carpets and area rugs
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Yes, I recommend this pro
$300
Michael R.
08/2013
carpet cleaners, oriental rug cleaning
 + 0 moreGot rid of cat odor, brought colors back to life. Was a bit late but called to let me know he was running late. Polite young man, did a great job. He gave us a phone estimate, but told us it could not be firm until he saw the house. The bill was less than then the estimate!
Description of Work: Cleaned carpets in 2 rooms, staircases of 3 story house, hall and 3 area rugs.
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Yes, I recommend this pro
$268
Mary K.
07/2013
carpet cleaners, upholstery cleaning
 + 0 moreThe Castle Cleaning technican was incredibly through. We've had Sears and Stanley Steamer in the past and they did not do as good of a job as the CC tech. We were very impressed and will use them again. The only snag was the time. We learned that it was entered into the system wrong. A confirmation call would have been nice the night before just to make sure everyone was on the same page.
Description of Work: Steam cleaned my 2 piece sectional and 2 twin mattresses.
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Yes, I recommend this pro
$160
Merideth R.
07/2013
carpet cleaners
 + -1 moreExcellent - great customer service. Got a stain out of the carpet I thought would never come out - I tried everyting and it looks like it never existed. Great communication - asked for me to look at things to make sure I was happy before moving on to the next thing. Excellent experience. Additionally, I coordinated everything on-line - which is a HUGE timesaver for me. Follow up from the on-line inquiry was very fast and all was done on-line. Staff was amazing (Dana and Jeff).
Description of Work: Cleaned carpets and funiture.
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Yes, I recommend this pro
$230
Barbara B.
05/2013
carpet cleaners
 + -1 moreGreat! Good service, great crew and better work!
Description of Work: I found Castle Cleaning Service, owner Jeff Demet, on Angie's List. I called and explained that I was going to be here for a short time and needed the carpets cleaned. He and his crew came the next day. They spent the day cleaning the carpets and doing a great job! I found out that they also clean tile and scheduled this for Monday. They came a bit late, but got the job done. I asked about sealing the slate and of course they could do it. This took two trips out to my house as the sealer needed to dry for two days between coats. Jeff himself picked up the necessary product and came out in the late evening to put down the first coat and then back again early two days later to put the second coat on. I was impressed! The cost for the tile was about the same as the carpet an was worth every penny. Both the carpet and the tiles look new! Thanks to Jeff and his crew for all of the hard work!
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Yes, I recommend this pro
$600
Jessica S.
04/2013
carpet cleaners
 + -1 moreI contacted the company via phone and left a message. My call was returned within one business day. We discussed my needs and pricing. We then set up an appointment. The technician was on time and polite. He cleaned my sofa and all of the pillows in approximately one hour. The owner came in to inspect the work, take payment, and make sure I was satisfied before they left.
Description of Work: Carpet Cleaning Systems cleaned my upholstered couch. It's an L shaped couch with 8 pillows. I've only ever rented a rug doctor and done it myself for around $50 so $130 seemed like a lot. Perhaps it's not. I did not get any other quotes as this company came highly recommended to me by the company that put in my carpets. The technician used a truck mounted hose system to clean the upholstery. I was very happy with the service itself, which I felt justified the cost. I have a toddler so the cream colored couch I have has become very stained over the last couple of years. The cleaning service was able to get almost all of the stains out minus a very small nail polish mark which I will continue to work on myself. The technician came on time and was very polite. He interacted well with my child and let her watch what he was doing. The owner of the company came at the end of the service to help inspect the work and take payment. I will definitely hire this company again, not only to clean my upholstery, but to clean my new carpeting as well.
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Yes, I recommend this pro
$136.63
Larilyn A.
12/2012
carpet cleaners
 + -1 moreI searched awhile to find a company that would only clean and buff wooden floors. Others wanted me to strip and/or wax. Three young workers came with washing and buffing and drying equipment. I had removed everything from the room [required]. Before starting the work, I asked them to show me what stains 1) wouldn't disappear 2) would partially disappear or 3) would clean up. I appreciated that information - there were no surprises. They were careful and did not hit machines up against molding. During the buffing I watched [down on my knees] and asked them to go over a few places and they were willing to do that. This was an experiment. I liked the results and will have them clean and buff two other rooms in the future.
Description of Work: Clean, buff oak floors - 250+ sq. ft + hall area.
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Yes, I recommend this pro
$157
DALE J.
11/2011
carpet cleaners
 + -1 moreThe workmen were polite. Declined Scotchguard except on stairs due to cost of $20/room. One room and spotted area were recleaned under the 7 day guarantee.
Description of Work: Carpeting on three floors was cleaned with a truck mounted unit.
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$503
LINDA W.
07/2008
basement waterproofing
 + -1 moreWe had flooding on a Saturday night. We called them that night and they arrived on Sunday morning. They were concerned for our safety. They were also concerned for our circumstances, because we had a graduation party Sunday afternoon. They also came back to my house three time that week to check on my basement.
Description of Work: They came to my house and they extracted flood water from my basement. Then they cleaned the carpets in the basement as well.
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Yes, I recommend this pro
Contact information
2808 Oregon St, Racine, WI 53405
www.castlecarpetcleaningusa.comService hours
Sunday:
7:00 AM - 9:00 PMMonday:
7:30 AM - 9:00 PMTuesday:
7:30 AM - 9:00 PMWednesday:
7:30 AM - 9:00 PMThursday:
7:30 AM - 9:00 AMFriday:
7:00 AM - 9:00 PMSaturday:
7:00 AM - 9:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Oriental Rug Cleaning,
Basement Waterproofing,
Upholstery Cleaning,
Water & Smoke Damage
FAQ
Castle Cleaning Systems is currently rated 4.8 overall out of 5.
Sunday: 7:00 AM - 9:00 PM
Monday: 7:30 AM - 9:00 PM
Tuesday: 7:30 AM - 9:00 PM
Wednesday: 7:30 AM - 9:00 PM
Thursday: 7:30 AM - 9:00 AM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Castle Cleaning Systems accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Castle Cleaning Systems does not offer free project estimates.
No, Castle Cleaning Systems does not offer eco-friendly accreditations.
No, Castle Cleaning Systems does not offer a senior discount.
No, Castle Cleaning Systems does not offer emergency services.
No, Castle Cleaning Systems does not offer warranties.
Castle Cleaning Systems offers the following services: Carpet, area rugs, tile, grout, upholstery & water removal.
Contact information
2808 Oregon St, Racine, WI 53405
www.castlecarpetcleaningusa.comService hours
Sunday:
7:00 AM - 9:00 PMMonday:
7:30 AM - 9:00 PMTuesday:
7:30 AM - 9:00 PMWednesday:
7:30 AM - 9:00 PMThursday:
7:30 AM - 9:00 AMFriday:
7:00 AM - 9:00 PMSaturday:
7:00 AM - 9:00 PM