Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Building Waters

Plumbing, Water Heaters, Drain Cleaning,

About us

Building Waters excels at complete plumbing, 24 hr service. We make exceptional repairs at reasonable rates, and work very hard to accommodate customers' individual schedules.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Full-Service Plumbing - Commercial & Residential

Services we don't offer

Excavating parts of a job, or the use of a pump truck/ jetter truck are not services we offer.

Amenities

Senior Discount

$25

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5201 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
10%
3
7%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 151-175 of 201 reviews

James S.
02/2015
1.0
plumbing
  + -1 more
See above.
Description of Work: SOLD OUT: $79 Plumbing Service Call, With 1 Hour of Labor-- We had 2 valves replaced for our ice maker service and humidifier. I thought the workmanship was fair, but it was kind of sloppy clean up. There were also extra charges and we're still disputing the bill. It was more costs time than actual time spent. We also never got an itemized list of parts.
Rating CategoryRating out of 5
$300

Response from Building Waters
This customer had us on site for three hrs plus 1 hr of travel each way. We didn't charge for travel , as we should have and we had over $90.00 of material costs. They loved our service until it was time to pay the bill. At the time the man was on site, the argument was not about the itemized invoice, the plumber would have explained the bill. The problem was the price. They thought the 5 hrs of time should have been covered by the coupon. The coupon was 79.00 service call with one hr of labor. The customer thought the service call meant work the whole job for $79.00. If that was the case, they should've had us build a house for that price. As for the poor cleanup? They customer didn't explain that they were hoarders. If they wanted clean up we would have had to order some 20 ft dumpsters. The customer didn't tell you that they hang up the phone on us every time we've called to resolve the issue and have not paid. These people are just poor quality people that wanted free work completed. We're in business to make money and a living as every other business. Angie please screen your customers prior to allowing them to use your service. We dont need or care to have customers like these people. The Job wasn’t as simple as they say it was. If it was that simple they could have done the job themselves. Besides the Diffcult Job, the plumber had to repeatedly move Furniture and Basement Storage Back and Forth to manuver to Do The JoB. Treadmills, Dressers, Boxes Etc. the customer was very Friendly until the invoice was given and then when he Tried to explain the invoice, They Kicked him off there property. I called them later that evening to follow up in a lite hearted, Happy manor, and the customer said that its F…. B….. and do not want to talk to me any Further on the matter. The customer hung up on me and will not answer any calls I was Literally on the initial call with them about 15 seconds. The Job was C.OD. I waited 60 days for some payment or response to calls I made trying to resolve the issue. After 60 days I washed my hand of the issue and sent it to collections. I pay 28% of any monies the collection agency collects. Now I really lost money on this Job. After it went to collections, we got a response From them and a check for $115.00. 115.00 is our hourly rate. I don’t have time for these Kind of people and now Im wasting more time on this 290.00. We had compromised on the original Price. As a Business owner of a service company I have Found that addressing their credit is the only thing that gets their attention. In any other industry, restoruat, Gas Station etc. this is a Felony. We try to do a good Job For customer however some just want everything For nothing. I’m Done with this issue please Donot contact me about this issue again.

Hope P.
02/2015
5.0
sewer cleaning
  + -1 more
It was good.
Description of Work: They cleaned the sewers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Efueka L.
02/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca G.
02/2015
5.0
plumbing
  + -1 more
.
Description of Work: Tightened a faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alvin F.
02/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: Was to repair a small leak in basement faucet. Arrived very late, after reducing the leak in 5 minutes and charging me $65 in addition to the $49 I paid Angie's List for the service call. Leak quickly returned. I called the provider and was put off on two separate occasions. Never returned to correct the leak. Completely disappointed with the service and hidden costs.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$115

Response from Building Waters
The customer had me repair a leak on a brand new faucet. The problem is rust in the valve from the customers piping which he was advised to replace. The homeowner does not want to replace his piping because of cost. I let the customer know that more rust from the piping would over time, make the faucet leak again. When I cleaned it out , the customer and I both agreed that the leak was repaired. Three weeks later he calls me and said that it's leaking again. He said that it just started leaking by itself and that he had never used the faucet since I repaired it,which I find hard to believe. I explained that the piping needed to be replaced and he understood. He thought I should warranty the repair. I do not know of anyone who warranties anything they did not furnish. I did not furnish the faucet (or make money upon furnishing it) I'm not warranting the good working order of a faucet I did not furnish. Their is rust stuck in the valve again, as I told him would happen. He also said he would not pay for a second visit. The deal he had purchased warranted a additional fee of 65.00 which he understood . l did not take advantage of the man in any manner. We give deals on Angies list so we can build a relationship and trust with customers and to provide other services to a customer with the hope of additional work. This guy didn't want to take advantage of the other services we offer (and he needs). He just wants free work completed and is using the review board as a lever to accomplish his agenda.Were in the business to make a Money, not cater to these actions from some one trying to take advantage of us.

dennis R.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed a new toilet. The job went smooth and quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

CHARLES G.
02/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Removed broken garbage disposal & replaced with standard plumbing, Installed new bathroom faucet, and replaced drain closure in Master Bath.373

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$373

CONSUELO C.
01/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Tracy M.
01/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Fixed kitchen sink leak, clogged drain, and installed new garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Jennifer J.
01/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

ralph H.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: repaired several plumbing issues that were more extensive than previously anticipated

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Sandra C.
12/2014
2.0
plumbing
  + -1 more
Mix ups and over charge.
Description of Work: Changed a seal on a shower head. Came back to flush/winterize pipes.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$400

Alexander P.
12/2014
5.0
plumbing, water heater repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Charles A.
12/2014
4.0
plumbing, water heater repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$99

dennis E.
12/2014
4.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Service was fine. Installed hot water heater as one of Angie's deals. Plumber /installer was not told by his boss that this was an Angie's list deal and demanded money from my spouse. My spouse complied and paid him with an additional fee for a broken water valve that had been broken during the install-- We asked that they not cash the check but they went ahead and cashed it anyway.. To their credit they did send us a check but still charged us for the broken part. We asked Angie's list complaint department to help us but the company felt the part would have broken no matter what and that it was poorly maintained. the worst part of this was the communication between the installer and his boss. The installer never checked or called to verify an Angie's list deal-- I did not have a copy for the installer.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$850

Response from Building Waters
I usually have another man do the Angies list work However, we the man called in sick and I sent another to do the work and cover my bases. Yes, there was a communication break down with my employee. The customer was not willing to pay for the valve that had broken off in my employees hand but, do I eat that cost? Valves are made to be operated (by hand) and it broke off due to being in poor working state. I figured if I cashed the check and take the cost of the valve, (which was included on the check) and I send them back what was due to them via the coupon, I wouldn't get stiffed on the parts. (Which they said they were going to do.)

JAMES A R.
12/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Install new shower fixtures. Fix toilet problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

ROBERT L.
12/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: They replaced the shower/tub spout diverter and checked the water flow to assure there were no obstructions. They did a very nice job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$79

Jennifer S.
12/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: inspect & flush the water heater; provided a consultation on the issue with the bathroom plumbing for the shower -- | |The guy who came to my home to provide the service was excellent! The scheduling could have gone a bit better, it took several calls from them and rescheduling to finally get it on the books.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$69

Thomas S.
12/2014
4.0
plumbing, water heater repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$70

Barbara S.
12/2014
4.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Opened a clogged drain. Worker did not know what he was coming to do. Poor communication from office. Equipment broke: job took far longer than it should have

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$79

MICHAEL G K.
12/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Replaced broken sewer line for kitchen sink. |Very quick response. Very professional and efficient (fixed in about 2 hours). |Flushed line to sewer main and left work site reasonably clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Mary H.
11/2014
5.0
plumbing
  + -1 more
good
Description of Work: replaced an outdoor faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$149

John B.
11/2014
4.0
plumbing
  + -1 more
They did the job.
Description of Work: $129 Outdoor Hose Faucet Replacement
Rating CategoryRating out of 5
Yes, I recommend this pro
$129

Robert B.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They repaired our shower very successfully. They were on time and stuck with the job to conclusion.I couldn't ask for more and I intend to hire them for other work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Greg V.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2101 Lathrop Ave, Racine, WI 53405

http://www.wisconsinmechanicalservice.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Appliance Repair,
Sewer Cleaning,
Water Filtration and Softening,
Animal Removal,
Home Security Systems

FAQ

Building Waters is currently rated 4.5 overall out of 5.
Building Waters accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Building Waters does not offer free project estimates.
No, Building Waters does not offer eco-friendly accreditations.
No, Building Waters does not offer a senior discount.
Yes, Building Waters offers emergency services.
No, Building Waters does not offer warranties.
Building Waters offers the following services: Full-Service Plumbing - Commercial & Residential
Excavating parts of a job, or the use of a pump truck/ jetter truck are not services we offer.

Contact information

2101 Lathrop Ave, Racine, WI 53405

http://www.wisconsinmechanicalservice.com