Building Waters excels at complete plumbing, 24 hr service. We make exceptional repairs at reasonable rates, and work very hard to accommodate customers' individual schedules.
Business highlights
14 years of trusted experience
Emergency Services Offered
Services we offer
Full-Service Plumbing - Commercial & Residential
Services we don't offer
Excavating parts of a job, or the use of a pump truck/ jetter truck are not services we offer.
Description of Work: Wish they would have re-caulked the vanity after they detached and reattached to the wall, now there is a noticeable gap. | |e |
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
Yes, I recommend this pro
Robert R.
03/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: Fixed toilet leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Jeanne H.
01/2016
5.0
plumbing, water heater repair
+ 0 more
unknown
Description of Work: They replaced my old water heater and installed a new one.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Daniel H.
12/2015
5.0
plumbing
+ -1 more
It never happened.
Description of Work: I cancelled their service because I no longer need it.
Rating Category
Rating out of 5
Yes, I recommend this pro
$89
Susan S.
12/2015
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Gwen S.
12/2015
3.0
plumbing
+ -1 more
unknown
Description of Work: Did not have the common part needed to fix the issue on the truck, so needed to go and get one at a local store. As we were wrapping up paperwork, I was first informed that charges included travel time, including to the store to get the part. What I thought was a $79 deal turned into double plus that. I felt the travel information, distance required and potential additional charges should have been disclosed and part of the original conversation, as I would not have considered a vendor needing to drive an hour just to get to the property.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$170
ANASTASIA R.
12/2015
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Rosanne K.
12/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Very pleased with punctuality, professionalism price and quality of work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Melinda M.
11/2015
1.0
plumbing
+ -1 more
unknown
Description of Work: I purchased a big deal for a service, and received fairly prompt responses by text and phone about scheduling. I was unavailable at his preferred times and needed to postpone the service a few weeks due to my work schedule. When I re-contacted him to schedule the prepaid service, I did not receive a response.
Rating Category
Rating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
$50
Response from Building Waters
I guess we tried to schedule and we could get a date set. She said she tried to reschedule with no reponse. I don't recall that part of our interaction. We get busy and we have to follow a schedule. We try to accommodate however sometimes it's difficult to schedule a appointment at everyone's schedule and mske everyone happy.
JODI G.
10/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: We had a continuing plumbing problem which they were quick to diagnose. They were very knowledgeable and professional and very friendly - easy to work with. They took time to respond to our questions in a way we could understand, and showed us how to prevent the problem from occuring in the future.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Joan M.
10/2015
2.0
plumbing
+ -1 more
unknown
Description of Work: the workmenship was good, but the $49 I paid to Angie's list was not really subtracted from what it should cost to put 2 bathroom faucets in. I though the $361 charged + the $49 = $410 is excessive charge for the amount of work done and the time spent.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
$410
Response from Building Waters
The Deal purchased was 49 dollar service call . Athe definition of a service call is to show up and access the problem. That takes approximately one hrs time with travel , fuel and accessment. Then the work begins. I'm sure the materials were not furnished for this job and we furnished those too. We are in the business to satisfy customers and gain there trust for future business. We have no intention of ripping off the public. It has no benefit to our company to do that. I'm sure she was correctly billed out.
Jackie S.
10/2015
3.0
plumbing, water softeners
+ 0 more
unknown
Description of Work: I bought the deal for an estimate and the price went towards any service I had done. I am a young woman and I felt very uncomfortable the entire time he was there. He was asking questions about me which were too personal. Very unprofessional. We had horrible water pressure and he didn't say much about how it could be improved but then gave a big estimate to have some pipes replaced which he couldn't even say would fix the problem. Come to find out on our own after he left that the problem was a dirty water filter which was slowing down our pressure. He did not mention anything about that and he checked out all the pipes all around the whole house.
Rating Category
Rating out of 5
professionalism
1.0
punctuality
5.0
$50
Response from Building Waters
I new this customer was having pressure issues and we had discussed them however, we never had the ability to go back to the house and assess the the problem . They told us the pressure was poor approximately a week later . Over the phone I had trouble shot the possible problem but never was allowed back on site to go through and confirm. I believe we had a appointment and the customer had canceled.
Corrie P.
10/2015
4.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$400
Douglas A.
10/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Replace toilets - they did an excellent job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
paddy F.
01/2014
5.0
plumbing
+ -1 more
Came out quickly and was friendly prompt and very price reasonable.
Description of Work: Only company that could respond to a non functioning toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
John H.
01/2014
5.0
drain cleaning, plumbing
+ 0 more
It seemed to go very well. I called them in the morning and Wes answered. He was polite and helpful. If I had been home he probably would've sent someone right over, but since I was at work (since I didn't feel a pressing need to fix a clog sink) we scheduled a time for someone to come over. The guy that came was polite, nice, and considerate. He asked before he did things. He informed me what he'd be doing before he did them. I appreciate that. I only put an N/A on the price because I have no idea if it is a fair price or not. We've never had to use a plumber before and I honestly didn't feel like "shopping" for one. Although, my husband and I were okay with the charge and have no disputes about it.
Description of Work: Our kitchen sink was backed up. They cleared out the pipe.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
J. F.
01/2014
5.0
plumbing, sewer cleaning
+ 0 more
At mid-day on a Sunday afternoon we realized we had a serious problem with our sewer system with a backup in the basement. We tried calling other plumbers and were told they could not be available until the following day. We got the number for Building Waters from Angie's List. Wesley "triaged" the problem over the phone to see if we really had to have the services performed on Sunday (as it would cost us more). We decided we could not wait. Wesley came over within the hour, explained to us everything he was observing as he figured out the issue, and then promptly solved the problem. He was polite, courteous and attentive to our concerns about not making the mess even worse in the house. He was GREAT! We did pay a premium for the Sunday service, of course, but it was well worth it. We will be using him again for a house improvement project we have planned for later this year.
Description of Work: Wesley responded very quickly to our request for emergency assistance for a backed up basement sewer drain and solved the problem efficiently and professionally.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Cynthia K.
01/2014
5.0
plumbing
+ -1 more
After 3 days of trying to unfreeze frozen pipes, on Wednesday they finally thawed and burst! I knew enough to turn off the well pump to stop the water from flooding into my kitchen, but couldn't really see where it was coming from. I started calling names from the yellow pages, but either got voice mails or exhausted plumbers who weren't sure when they could come out. So I checked out Angie's List and the 3rd name I called was Wesley from Building Waters. He picked up right away, asked the right questions and listened to my answers. I told him that the leak seemed to be coming from the crawlspace, under the well pump, and will be hard to get to. I called him at 9:15 am and he said he would come with tools in hand at 12:30. When his previous call was running long, he called to say he was running late but was on his way. When he arrived he was personable and ready to get to work. He made jokes to keep my spirits up and stayed positive even when things weren't coming out as he expected. He took the time to find new solutions until the job was done correctly. He also came with all possible tools, parts and accessories that he would possibly need for the job. My house is old, and the plumbing is a nightmare! It looks like a child put it together, plus it's in a small utility closet with no assess to the crawlspace. It wasn't an easy job, but in less than 3hrs, he was done. He double checked for leaks, made sure all the faucets worked and gave me tips on how to keep the pipes from freezing in the future. After cleaning up his tools and extra parts, he was off to another call. I will absolutely call him again for any plumbing needs and refer him to friends and family!
Description of Work: Replaced broken pipes.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$325
Jean W.
11/2013
5.0
drain cleaning, home remodeling, plumbing
+ 1 more
Prompt service, and completed job in a few hours.
Description of Work: Clean out stopped drain in bath tub, replaced pipe in basement, replaced stop in bath tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Cynthia G.
08/2013
5.0
plumbing, water heater repair
+ 0 more
Noticed leak at the hot water heater on Saturday evening. Called "Building Waters" (Wesley) on the way home from church on Sunday to schedule an appointment. I figured it be Monday at the earliest. To my surprise he was at my house in less than an hour with a new 50 gallon Rheem water heater with a nine year warranty! Couple hours later, old water heater removed and disposed of, new water heater professional installed and hot water to do laundry, dishes and to shower with! I could not be more pleased! If I could give higher than an "A", I would! THANKS WESLEY! Tim L.
Description of Work: New 50 gallon Rheem water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
William L.
07/2013
5.0
plumbing, water heater repair
+ 0 more
Difficult job due to condition of water heater and piping. Did a professional job that was quite impressive.
Description of Work: Replaced damaged water heater
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Appliance Repair,
Sewer Cleaning,
Water Filtration and Softening,
Animal Removal,
Home Security Systems
FAQ
Building Waters is currently rated 4.5 overall out of 5.
Building Waters accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Building Waters does not offer free project estimates.
No, Building Waters does not offer eco-friendly accreditations.
No, Building Waters does not offer a senior discount.
Yes, Building Waters offers emergency services.
No, Building Waters does not offer warranties.
Building Waters offers the following services: Full-Service Plumbing - Commercial & Residential
Excavating parts of a job, or the use of a pump truck/ jetter truck are not services we offer.