Urgent Computer Care

I just picked up my computer from Urgent Computer Care and I would not recommend this company. The girl behind the company was very rude and not helpful. I took my computer in for a virus removal, when they called to say it was fixed the company left a message in my voicemail explaining that they could not remove the virus and had to wipe my computer. I did not authorize them to wipe my computer, all I wanted is the the virus removed, if they were unable to remove the virus then I feel they should have called me before taking it upon themselves to wipe it out, as a result my husband lost all of his games along with other information, as well as my virus protection and malware, they installed thier own virus protection. When I asked to have the computer hooked up so that I could verify that it was working before i took it home I was told that was not possible and that I could take it home and if it did not work then I could bring it back. I explained to the girl that when I brought it in I asked about the warranty and was told it was warranted until it leaves the store and that it could be hooked up to an internet line before I took it home to confirm that it was working. The girl again told me she could not hook it up. I then asked if she could please call someone and she said she was the only person there, I said "they have phones don't they, can you please call them" Very reluctantly she did. When the owner called her back she put me on the phone and I talked to Deb and told her that I would like the computer hooked up so I could verify the virus was gone. Deb told me it was removed-so she was not willing to comply with hooking it up. When I explained to her that I did not authorize them to wipe out the computer, only to remove the virus and when they could not remove the virus I should have been called before they proceeded any further, she said that was the only way she could remove the virus. Kind of like I took my car in for an oil change and instead the company puts a new motor in without my authorization. I told Deb that I wanted the computer hooked up so I could verify that it was working. She told the girl how to hook my computer up. Once it was turned on, I still had no internet access so I asked her if it was hooked up to an internet line because I could not access the internet, she said absolutely nothing and continued to type away on her computer, after about 3 minutes she comes over and connects it to internet (still not saying anything to me, no apology or anything). So now I go to pay and I ask for a detailed invoice on what they did to it, she said I could not have one. When I advised her that I would be sure to leave my information on Angies List she replied "Well you do what you gotta do." Then she told me my business was no longer welcome there.The invoice I got only shows virus removal and what I paid, so I still have nothing to show what was done to it.This company is extremely rude and very uncooperative, does not provide a detailed invoice of work preformed