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Bastrup Roofing

Roofing, Gutters

Reviews

2.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
17%
2
0%
1
50%


Rating CategoryRating out of 5
quality
2.8
value
4.0
professionalism
2.5
responsiveness
2.3
punctuality
3.8
Showing 1-6 of 6 reviews

Jerralyn B.
09/2012
1.0
roofing
  + -1 more
We were extremely disappointed by Bastrup who was paid but did not repair the original roof leak issue.
Description of Work: Needed a roof repair, as we had a ceiling leak in our living room. Bastrup quoted us the best price so we went with them. Bastrup put shingles over cedar shake and covered up the chimney which could have caused carbon monoxide. Only after my husband discovered what they did with the chimney, only then did they uncover the vent hole. In addition and unfortunately for us, when Bastrup finished the job, the leak was never repaired and when we tried to contact Bastrup our phone calls and messages were ignored.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$2,000

Catherine L.
03/2012
1.0
gutter repair, roofing
  + 0 more
Before choosing our roofer, we called some industry contacts and they had recommended Bastrup. Apparently, the father was excellent, however, it has since been passed down to his son, where it has gone downhill fast. We needed a complete tear-off and new roof along with new gutters on the front of our house. The company was great and very responsive to setting up the job. However, the first day on the job, they were rude, messy, and left damage including torn window screens from debris falling and dead grass as the job was done in the summer and they left large roofing debris lay on the grass around the house for 2 days. After they completed the job, my husband and his uncle who have replaced roofs in the past, went up to inspect the job and had a laundry list of things that Bastrup needed to come back to fix such as: they did not caulk nails visible on end caps, Roof edge was not cut to produce a straight edge, more than 20 shingles were damaged / torn from walking on them in extremely hot weather and some granular material was rubbed completely off, and there was no caulking or material placed where house siding met roof which allowed for a squirrel to build its nest and have a family in our siding. We also had purchased an extra package of shingles for potential future repair but no extra package was provided. In addition to the roofing issues, we had requested they put up gutters on the front of the house. The new gutter section was attached so poorly it had to be taken down. The gutters they installed are not large enough to accommodate the amount of water converging and flowing down our roof to ground points which have caused water issues in our basement. If we look at the gutters in the middle of a downpour, water is pouring over the sides because the gutters they installed are too small. They never returned any of our calls and we never saw them again. They left a mess of nails, gutter tin scraps, plastic material, rubber bands, and cigarette butts on the new shingles and on our driveway. There was so much, it was noticeable on the roof from street. A few weeks later, we had leaks where we never had leaks before. We now have gaping holes in our garage roof where the water has saturated the drywall and it needs to be replaced. We highly advise against using Bastrup Roofing. They were the cheapest quote and it?s true that you get what you pay for.
Description of Work: We needed a complete tear-off and new roof along with new gutters on the front of our house.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$3,600

Ron S.
02/2012
1.0
roofing
  + -1 more
Before contracting Bastrup, I talked to a couple of people that had used them and they thought he was great. However, there were leaks all over the roof the first time it rained. The seams were done poorly at best, already seperating one week later. The edges were not secured at all and they pulled back leaving large gaps at the edge where water poured in any time it rained. I called constantly for several weeks to get them out to fix it. A couple of days I called every half hour. No answer and no response to messages left on the office phone nor the 2 cell phones. There were 3 old HVAC units on the roof to be removed. I found the sub that did it. His deal was that he got to remove the units for scrap value only. A lot of free labor by a freelance scrap collector (like the guys that roam neighborhoods the night before garbage collection). Classy. I even went by their shop on which WE Energies had hung a notice of disconnect for both electric and gas. Not much could be seen inside the building. It looked like they grabbed anything of value that they could carry and ran. If they are still in business, don't bother. You'll be really sorry!
Description of Work: They did a re-roofing job on a large flat roof. It immediately started leaking.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$35,000

John L.
11/2011
3.0
roofing
  + -1 more
I got 5 estimates. They varied from $3000 to $5500. Bastrup had a good Angies List report so I chose them. They came out and did a good job installing a 24' x 20' flat rubber roof. They did not really honor the warrenty.
Description of Work: He put a new rubber roof over my flat roofed 24' x 20' room. Unfortunately there was a small leak into the house. I called for 2 weeks before he answered. Then he came out and said he fixed it. He didn't. So I called every day for another 2 weeks. He never called back. So I called another roofer and he came out the next day. He fixed the leak. Bastrup did a good job installing the new flat rubber roof except for the shingle overlap. My roof had 2 layers of shingles and he put the rubber under only 1 layer. The leak was under the first (lower) later of shingles. The man from BNW Installations put some caulking around my roof antenna and charged me $25. Bastrup's charged me $3000 for the job. BNW estimated $5200. BNW said Bastrup did a good job with the installation. But I doubt that the warrenty will ever be honored.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$3,025

Mark S.
08/2011
5.0
roofing
  + -1 more
These guys are pretty straight forward, I don't like salesmen so I was happy that I never once felt pressured to make a decision! I didn't expect them to start working the day they were supposed to, due to 60% chance of rain, but they were at it with no hesitation. Job was done in 2 days. The cleanup could of been a little better, but there is a lot of debris from neighbors tree and uneven ground due to my dogs digging. Price was very competitive and the roof looks great! Overall I am very happy with the result. Would I recommend them? Yes. When it comes time to do the roof on my rental property they will be getting my business.
Description of Work: Had complete roof tear off and replace on house and garage. Some boards on house roof replaced due to rot. Gutters removed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Mike R.
04/2011
5.0
gutter repair, roofing
  + 0 more
Overall we are looking forward to having them do our siding next. Make sure and ask for their advertising discount.
Description of Work: They quoted us the best price of all the local roofing companies almost half as much as most estimates I had done. Not the cheapest estimate but I knew that they have been in business for a long time so I chose them to do the job. They were punctual and professional. We needed a complete tear off of old roofing material and a new roof. I was very happy with the work that was done and the clean up after. Also on a side note all their employees were American.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

    Contact information

    9620 39th Ave, PLEASANT PRAIRIE, WI 53158


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Gutters

    FAQ

    Bastrup Roofing is currently rated 2.7 overall out of 5.
    No, Bastrup Roofing does not offer free project estimates.
    No, Bastrup Roofing does not offer eco-friendly accreditations.
    No, Bastrup Roofing does not offer a senior discount.
    No, Bastrup Roofing does not offer emergency services.
    No, Bastrup Roofing does not offer warranties.

    Contact information

    9620 39th Ave, PLEASANT PRAIRIE, WI 53158