heating & air conditioning/hvac, air duct cleaning, dryer vent cleaning
+ 1 more
We are tenants in our home - we do not own it. While the furnace is running efficiently, the cool air duct is not doing anything helpful. In addition, their professionalism was non-existent. After the first day of work, they left all their tools and such scattered about our basement in such a way that we could not open our large freezer. They also used our electric outlets to charge all of their handheld equipment. The second day, they use a saw to cut through both a wood floor and a plaster ceiling for access to the 2nd story. They did this in our bedroom, putting down NO plastic. They also put their tools all over my unprotected wood dresser. I removed the tools and put them on the floor and left the room. They picked the tools back up, and put them back on the dresser by the time I had returned. When I asked them why they had not put plastic down, they said 'Well, we thought the tenants knew we were coming." I replied that we did know, but did not think it was our responsibility to put down plastic, since we didn't know what they exactly were going to be doing. He said "Yes, it is." and then turned on his equipment and turned away from me. We now have to dust our entire bedroom, as well as wash all the sheets and the comforter. I will never have them do work in our home again.
Description of Work: We received a new furnace and new cool air return duct to our 2nd story.
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Service Categories
Dryer Vent Cleaning,
Air Duct Cleaning,
Heating and Air Conditioning
FAQ
Heer Oil Co Inc is currently rated 2 overall out of 5.
No, Heer Oil Co Inc does not offer free project estimates.
No, Heer Oil Co Inc does not offer eco-friendly accreditations.
No, Heer Oil Co Inc does not offer a senior discount.
No, Heer Oil Co Inc does not offer emergency services.